Rangemaster Avaliações 

Excellent product, a few issues with the induction hob which were handed promptly and with great care by customer service. Highly recommended and a company I would definitely use again in future.

Took delivery of a beautiful Rangemaster 100 Professional Plus cooker a couple of months ago. Had a small fault of condensation on the door after a handful of uses. Contacted the Rangemaster live chat facility and received just the best care from Ben who assisted us in making the engineer appointment as we were away on holiday at the time….now being superbly handled by Pacifica,the repair company who look after Rangemaster. A joy to see such care and attention to detail being taken in these online days! Thank you Ben.

I’ve just received my new range cooker after. Delivered ahead of schedule and with a short wait time. Skip and Zen fitted and explained it efficiently and excellently and were all round great thank you.

Skip and Zen were great at installing new cooker and removing old one - installation seemed effortless thanks guys

Excellent deliver service from Dwayne. My Aga was delivered with great care and Dwayne’s knowledge was second to none.

NB. Rangemaster has contacted me asking for correspondence and serial numbers from products six years ago! They didn't take any interest at the time! It's without doubt an effort to discredit my review in order to have it removed. Read on.......

In 2020 I bought a range, cooker hood, kettle, fridge freezer and toaster.

The toaster and kettle were dead in two years. The cooker hood failed after two and half years.

This week the fridge compartment failed.

I called Rangemaster seeking a paid-for repair only to be passed off to its "partner" Pacifica.

Now I have no idea what function or purpose serves because it fobbed me off to a call centre in India and the girl there, with the predictable fake British name, was as much use as clogs on a mouse.

Rangemaster's products are by any measure overpriced and under quality and its customer support is even worse.

I've ordered a new fridge freezer from a manufacturer with a decent reputation. I'd rather undertake my own dental surgery than buy Rangemaster appliances again.

You work hard for your money, learn from my errors.

Excellent delivery and installation. Lak and Mark were very friendly and explained all the details to us in an easy to understand way. No fuss or bother.

Ben was knowledgeable and sorted the problem with ease.

I brought a charcoal black Rangemaster classic deluxe dual fuel cooker which was delivered the 3rd April, it firstly had a faulty handle but that wasn’t a great issue and replaced, since delivery the oven has leaked water over my floor, I could list the details of contacts over 15 with customer services, but we have now had 2 visits from engineers, the first tightened the magnets, the second fitted a new seal, we tried to say are you checking why it is leaking but all he was interested in was doing what he was told, you get referred to customer services each time, a different person who apologises, spend hours on the phone as they don’t answer the e mails, I'm now in a position of saying the repair hasn’t worked, 4 days since I sent an e mail to say what now, still no reply, the customer services is terrible with no ownership or responsibility, this a £3000 cooker faulty and can’t get anyone interested, I thought this was a prestige company as it says on website ‘some of the best kitchen appliances in the world’ this is one of the worst companies I have dealt with, over 3 months with a faulty cooker and no reply to any updates.
Updated 3/7 following 4 engineers visits this has been resolved, finally I got a member of staff who took ownership and responsibility and gave a great service, thank you Koreene.

My new cooker was delivered today. Beautifully and carefully delivered by Lak and Mark. Rangemaster office have been superb throughout, keeping me updated.
I can’t wait for my new kitchen now so my lovely cooker can be installed. Thank you Lak and Mark and Rangemaster office. I am so happy.

I ordered a new rangemaster on 1 April 2026 via a retailer. I was then handed to Rangemaster to organise delivery. Dozens of emails later plus the wrong cooker being delivered, I finally cancelled the order and got a full refund on 5 June 2026. Never known anything like it. Any senior management at Rangemaster reading this…I look forward to hearing from you.

Amazingly helpful Koreene managed to change delivery address and get purchase expedited for next day delivery in time for cooking for a large party. Wonderful service

I have been having major problems with a Rangemaster cooker I had purchased a little over a year ago. I would like to thank Koreene who works in customer relations for the kindness, empathy and understanding which Koreene showed me in resolving these issues. Many thanks.

Lacky & Clive did an outstanding job installing my new cooker. They were professional and took real pride in their work. Everything was fitted perfectly, they explained what they were doing throughout, and left the area spotless. A top quality service from start to finish.

We have a Rangemaster 60cm classic induction hob which yesterday broke with the dreaded E3 error code. This item was fully replaced three years ago after breaking three times for the same error code. Originally, they tried to replace the circuit a number of times before giving up and totally replacing the hob. It would break by us simply turning it on and placing an induction pan on the hob.

Yesterday, it broke again for the same reason, with a loud pop - knocking out the fuse board with it. This is now the fourth time the circuit on our hob has blown. I called Rangemaster this morning and raised a case through their online system. Pacifica called me back to advise they don't deal with 60cm hobs, so I was then put through to another company called Minerva (I think) - I spoke to three different people in different departments before being told that they do not service hobs anymore and essentially good luck getting it repaired because not many engineers will touch Rangemaster hobs.

So now we are at home, with a broken hob, and trying to find anyone who can actually repair it. Over the past 4 years we have spent literal weeks without a hob, and I wish we had never gone with Rangemaster.

Submitted enquiry on Sunday night and reply arrived first thing Monday.
Excellent response from Charley, both in time and content.

I bought a Rangemaster sink which looked fabulous from the photos! It arrived directly from Rangemaster Sinks & Taps with film unwrapped and the box looked untaped. Opened it to discover a damaged item, dented and bumped in 4 different places. I believe this was someone's return. The retailer refunded me and assured me this wouldn't happen again if I was to order. So I ordered again and got the same - another damaged product that looked like a return with 3 dents. I cannot use it, as my sink will be inset fitted. Thankfully I was refunded but now I have two dented sinks and I'm worried about ordering another.

Great support services - Purchased a Rangemaster dual bowl sink from Tapwarehouse, however the sink fixings were missing. Contacted Rangemaster support, and Reece from support recorded the details and then posted out the missing fixings. Due in 2-5 days.

I had an issue with a product and was really disappointed. Koreene responded to my email and dealt with it very professionally and swiftly.
Although I can’t have the product for the model of appliance I have, Koreene resolved the return and refund process without any stress. Thank you.

The service and support I received from Ben at Rangemaster was extremely helpful. He responded to my query promptly and clearly explained how to resolve the issue, which actually, as he reassured me, wasn’t an issue at all.