Rangemaster Avaliações 

My 15+ year old Aga skillett pan started to delaminate at the base. I sent pictures of it back to Aga and they agreed to replace it FOC.No awkward questions. A new one arrived in the post less than a week later. Thank you to Koreene was the lady at Aga who helped me out. What great customer service from a traditional customer focussed company. Aga cookware is the best. I would be lost without it. All my cookware is Aga and Ive had it all over 15 years. Still as good as new, apart from the skillet!!

Excellent service. Set up was fast and efficient starting from the transport of the oven into the house followed by the installation. Very impressed with Skip an Zen

Live chat very quick to respond (on two separate occasions). Clear and full info to answer my questions. Good service.

Our new Rangemaster Estel was delivered at 8am today
By 9am it was installed and working
Skip and Zen from Rangemaster did a brilliant job and explained everything
Great work and many thanks

Bought a rangemaster Estel deluxe went online because it didn't come with a manual, spoke to a person on their chat feature, after multiple messages it was determined a small part was missing from the delivery & they would send one through the post which would take 4 days to arrive(1st lie), after 2 weeks, i contacted them again, to be told oh sorry there was an error, it will be dispatched today. it will arrive in another 4 days (2nd lie). after a further 3 weeks, during which time i had emailed them numerous times asking where the part was but received no reply, i went on to their chat feature again, asked where the part was to be told, they had checked with the courier & its being delivered that same day. IT WASNT, yet another lie. i also asked why they never responded to my emails, he couldn't answer. Their customer services is shocking, DO NOT BUY, if i had known now how bad their customer services was i would have shopped elsewhere. its not 1 bad worker, its all the staff seem to blatantly lie to placate you & have no intention of rectifying their mistake.

Couldn't find the userguide I needed on the website (there are so many models, and even though I knew the model number I couldn't match it with the dropdown menu) - hence losing one star - please get some mystery shoppers to work with your web team. BUT I emailed customer service and Charley sent the correct guide within 5 MINUTES and was super lovely.

You are right with your first line “what went wrong this time”
Let’s start at the beginning.
19/11/22 purchase Range Master CLA60 EICR/C
November 2023, cooker blew, we were given temporary cooker to see us over the Xmas/New year period 23/24.
30/01/24 new CLA60 EICR/C installed.
Late Sept/ early Oct 24 cooker blew.
24/10/24 new hob cancellation R M could not get the parts.
12/11/24 replaced hob.
16/09/25 another new hob.
29/09/25 fan oven repair.
12/12/25 broken door repair.
20/04/26 cooker blew again.
Now one could say we were unlucky but reading customer reviews on this item I don’t think so.
Through out this period especially in the early days getting in contact with anyone from R M was very difficult if not impossible. They always reference to their out sourced repair/service partners Paicfica. Who to their good engineers try their best with a real inferior product.
Conclusion.
My advice to anyone thinking of purchasing a Range Master product of any sort. Think twice, do your research, look for a reputable company that takes customers seriously. Plus has a good customer after care service.

Super product - delighted - and supported by an excellent team at Rangemaster

The Rangemaster Professional+ 110 looks great in our kitchen after delivery last week. However we have had some concerns about quality. When unboxed we noticed on the left side towards the rear, there is a piece of shiny steel protruding 3mm from the black casing, whereas the other side is OK. As the cooker still fits and the fault will not be seen, we spoke to the retailer and have decided to keep it. As we use LPG, the jets have had to be changed in accordance with the instruction book provided. For the grill, these instructions say the jet should be changed after replacing the front panel covering the other replaced jets and that access to the grill jet is in the grill section. Our engineer searched for a long time and couldn't find it. He had to leave after spending 40 minutes trying to get through to Rangemaster without success. He returned next day and after searching on Google found that the jet is in fact behind the front panel, like the others. So the Rangemaster instructions are wrong and the panel was removed again and jet replaced. Unnecessary extra work and time spent at this. We have used the cooker today and the oven door popped open several times, which I have in fact seen on other review sites. I have to say that I am left somewhat unimpressed with the build quality, the incorrect instructions provided and await advice on ensuring that the oven door is made to stay firmly closed.

Ben was very helpful much appreciated 👏

So pleased with my falcon dual fuel cooker. Delivered and installed today by Dwayne and Patrick who couldn’t have been more helpful. Efficient, friendly and competent, explaining how to get the best use out of the cooker. Also, had some cleaning tips!

It was an excellent experience from start to finish. Ordering and arranging delivery was highly efficient and transparent. When the Rangemaster Kitchener 90 arrived it met all expectations as regards utility and build quality. Finally, I can't commend highly enough Dwayne and Patrick for their super professional service and workmanship when delivering, installing and commissioning the cooker. This is a British company to be proud of.

Koreene was incredibly helpful with an issue I had -sorting out a replacement item the same day I emailed her...
Very efficient and professional-thank you very much

I had a expert called Charley and she was very kind and respectful and helpful in what I was asking her for.

Johnny and Phil from Rangemaster installed our new oven - they were polite, professional and quick. An excellent service and would recommend.

On our 4th appliance in less than 2 years. The induction hobs keep blowing - one only lasted 5 DAYS

We replaced our cream Dual fuel Classic 90 with the Sage Green Dual Fuel Classic 90 Deluxe which we love. With the extra capabilities of the large oven it makes it very adaptable. The only complaint I have is the smaller fan oven temperature gauge takes forever to register the heat. I feel this is an oversight with the new design door because the sensor does not protrude through the inner skin. I'm sure the temperature of this small oven doesn't take over 25 minutes to come up to temperature.

We have a 2021 Rangemaster Prof Plus 100 Induction and the hob developed a fault in January 2026.
Rangemaster are currently unable to find a service agent to come out due to our location.....we are in central Scotland (PH6) which is frustrating as we are not exactly in a remote area.
We are prepared to pay for the visit and required parts as the cooker is out of warranty but that's not the issue. The issue is finding someone to diagnose the fault.
Premium quality appliance but sadly let down by lack of coverage for technical support in Scotland.

Reece was able to help me identify my older unit; without a serial number, as it has been cleaned off! Logged the request over the weekend and had a response first thing the next working day including the user guide attached.
Brilliant customer service.

Order to delivery took substantially longer than we were initially advised.

Just 3 months after installation, the multifunction oven cut out half way through roasting a joint (digital clock also died).

Having reported it verbally the day after it packed up, I was advised to complete the warranty repair form. I completed that and got an acknowledgement and indication that I would be contacted 2 working days later. I followed up 10 days after initial report (having heard nothing but recognising there were 2 bank holidays in the mix) to discover they'd lost the original request and hadn't passed it to repair company.

Shortly after they refer it to the engineer, I get a call from the repair company to say they can't come for over a week because they're only in my area once a week and can't fit me in to their next visit. I'm apparently meant to survive without the oven for almost 3 weeks (all the time this is running down the warranty period without use)!

Really not good enough, and not the service I expected from what is badged as a premium product!