I am actually shocked how quick their support is! I thought I discovered a bug which turns out was default behavior of the app I was using (still sending feedback to the developer later) but thei... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Absolute worst UI of any seedbox I have ever used. Its like someone decided to make the most clunky, annoying UI possible, then went ahead and implemented it Just a constant source of irr... Ver mais
A empresa respondeu
Solid service for 3 years straight. Whenever there is a rare hiccup, the support service have solved it every time, even in situations where they aren't required to help, which is greatly appreciated.... Ver mais
A empresa respondeu
Fast service, even faster support when you need it. Lots of options to set it up as you wish, services running fault-free. But the helpdesk is absolutely-(youknowwhatwordImean)-Top Notch, help when yo... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
RapidSeedbox gives you an optimized, fast, and totally customizable Seedbox that fits your every need
Informações de contato
8/F., China Hong Kong Tower, 8-12 Hennessy Road, Wan Chai, Hong Kong
- support@rapidseedbox.com
- rapidseedbox.com
4,4
Excelente
403 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very good and patient support!
6 de maio de 2024
Avaliação não solicitada
Resposta da RapidSeedbox
We’re thrilled to hear that you enjoyed your experience with our product and service. 😊 Your positive feedback motivates us to continue delivering top-notch quality and exceptional service.
RSB are awesome
RSB are awesome. Support is very patient and knowledgeable. Great product too
6 de maio de 2024
Avaliação não solicitada
Resposta da RapidSeedbox
Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your experience with our product. 😊 Your positive feedback motivates us to continue delivering top-notch quality and exceptional service.
If you have any further feedback or suggestions, feel free to share them with us. We’re always looking for ways to improve and enhance our offerings.
Great Service & Awesome team
4 de maio de 2024
Avaliação não solicitada
Resposta da RapidSeedbox
That's fantastic to hear! We're proud of our team's dedication and thrilled that you're enjoying the service. Thank you for your wonderful feedback!
RSB rocks and so does Sergey and the whole support team
Sergey and the rest of the support staff have helped a novice like me get started with my very own media server; I truly could not have done it without them, and their guidance, as well as answers to my many dumb questions. RSV is a wonderful service and one that you can trust both for its reliability and customer service.
3 de maio de 2024
Avaliação não solicitada
Resposta da RapidSeedbox
We're so glad to hear that Sergey and our support team could guide you through setting up your media server! Thank you for trusting Rapidseedbox, and remember, there are no dumb questions here—just opportunities to learn and grow.
Great Customer Service!
Sergey was able to quickly assist me with getting my problem solved and help me to understand the root cause. I am very appreciative for his quick help.
21 de abril de 2024
Avaliação não solicitada
Resposta da RapidSeedbox
Thank you for sharing your positive experience with Sergey! We're thrilled to hear about his swift and effective assistance, and we look forward to continuing to support your needs with the same dedication and clarity.
Awesome support and love the service
14 de abril de 2024
Avaliação não solicitada
Resposta da RapidSeedbox
Hi Zach,
Technical, billing or any other inquiries, just reach out to us. Thank you for choosing us and for taking the time to share your experience!
Tech support was amazing
Company representative Milorad was awesome in helping to identify issues with system and restore speed and performance.
11 de abril de 2024
Avaliação não solicitada
Resposta da RapidSeedbox
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our tech support team and that Milorad was able to assist effectively in resolving your system's issues and enhancing its performance. We always strive to deliver outstanding service and support, and it's gratifying to know that we've made a difference. Your feedback is invaluable to us, and we look forward to continuing to provide you with excellent service in the future. Thank you for choosing us and for taking the time to share your experience!
Resposta da RapidSeedbox
Wow, thank you so much for sharing your experience! Your words are like music to our ears, and we're over the moon to hear that you found our service not just speedy but also savvy and supportive. We're all about hitting the high notes in customer satisfaction, and it's awesome customers like you that keep our rhythm going strong. If there's ever anything more we can do to keep the beat going or make your experience even better, please don't hesitate to let us know. Rock on 🎸 and thanks again for being such a fantastic part of our community!
Very patient and knowledgeable support.
21 de março de 2024
Avaliação não solicitada
Resposta da RapidSeedbox
Those are irreplaceable parts of being a great Customer Service. Thank you for staying with us.
Excellent and quick responses
Excellent and quick responses! Fantastic Seedbox company. I don't think I'd ever consider a different service other than RapidSeedbox
29 de fevereiro de 2024
Avaliação não solicitada
Resposta da RapidSeedbox
We're happy that you feel that way. Always feel free to contact our support.
Excelent support
My email provider deleted my email and they helped me change it. Also helped me with BTC payments that, although confirmed on the blockchain, didn't authorize the transaction on their website. They can help with seedbox issues too. Their support is so good I wish every single online service would be like this, it is worth for the support alone.
20 de fevereiro de 2024
Avaliação não solicitada
Resposta da RapidSeedbox
It's great to hear that. Any problem, we're ready. Be it payment, technical or general inquiries.
I have used RSB for several years now…
I have used RSB for several years now and the support is always great whenever there is an issue. Very knowledgeable and on top of things.
30 de janeiro de 2024
Avaliação não solicitada
Resposta da RapidSeedbox
There's no way around it. Parts of giving excellent support is always in the know and on top of things. Thank you for being with us for years.
best service i used
best service i used. good communications. very fast and reliable service provider. i recommend for others.
22 de janeiro de 2024
Avaliação não solicitada
Resposta da RapidSeedbox
Thank you for your fantastic review and recommendation! We're delighted to hear about your positive experience with our fast and reliable service, and we're here to support you with anything you need in the future.
Ronal fixed my borked sshd from Ubuntu…
Ronal fixed my borked sshd from Ubuntu upgrade gone wrong. 5/5
10 de janeiro de 2024
Avaliação não solicitada
Resposta da RapidSeedbox
Inaccessible seedbox? No problem, our support will get you covered.
I never usually do these but its my…
I never usually do these but its my first time trying this out im a total noob and Ronal literally held my hand each step of the way. Please give him a raise!
23 de dezembro de 2023
Avaliação não solicitada
Resposta da RapidSeedbox
Welcome to the world of Seedboxing! Ronal and the rest of our team are always ready to guide you, step by step. We're so glad you're with us and here's to your smooth sailing ahead!
Service is Always Solid and Dependable
This service has always been solid and Customer Support is always prompt and complete. I highly reccomend it to others.
21 de dezembro de 2023
Avaliação não solicitada
Resposta da RapidSeedbox
Your recommendation is the highest compliment we could receive. Thank you for sharing your positive experience with our solid service and prompt support!
Had my seedbox for about half a month…
Had my seedbox for about half a month now, decided to upgrade. Finding the proper process was easy and it was completed quickly and smoothly. Very happy with the service on a technical and support standpoint.
20 de dezembro de 2023
Avaliação não solicitada
Resposta da RapidSeedbox
Upgrading should be as smooth as streaming your favorite show, and we're glad it was just that for you! We appreciate your kind words and are here to ensure your service is always up to speed.
Mike went way out of his way and beyond…
Mike went way out of his way and beyond the call of duty in terms of effort, patience and the amount of time he spent solving my issue. I honestly think if he hadn't been able to help me I would have had to find another seedbox provider who could give me the support I needed--but thanks to Mike--very happy ending and I am delighted by the help I got and delighted to remain a loyal customer. Kudos to Mike!
20 de dezembro de 2023
Avaliação não solicitada
Resposta da RapidSeedbox
Mike is a superstar, and stories like yours are exactly why he loves what he does! We're so pleased he could provide the support you needed, and we're happy to have you with us.
Excellent help
Excellent help. Fast, simple and clear. A person knows knowledge
4 de dezembro de 2023
Avaliação não solicitada
Resposta da RapidSeedbox
We aim for clarity and efficiency, and it's great to know we hit the mark for you. Your feedback is invaluable – thank you for sharing your positive experience!
Best SB around
Super helpful and was able to fix problems we couldn't get around, very good service here
2 de dezembro de 2023
Avaliação não solicitada
Resposta da RapidSeedbox
It's fantastic to hear that we could help navigate you through the tricky bits! Your success is our success, and we thank you for acknowledging our service.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.