Redbus Avaliações 744

No es una empresa seria, contraté un bus con ellos y fui a la ubicación exacta que me enviaron, pero era de una autopista, donde no había parada, no sabía que hacer, ni si quiera los vecinos conocían de esa parada.
Terminé perdiendo el bus, ya que no soy adivino.
No se responsabilizan, Redbus es una buena empresa para videntes y adivinos.

I had booked single seat while booking and i had got the seat in sharing seat

Very very bad

I have used this redBus service twice both the times I have had bad experiences first time from Coimbatore Atp when bus was delayed by almost 2h and the information was at the scheduled departure time by when people have already reached the boarding point and I had to wait with my luggage, in a place where there was nothing to even properly stand and people were staring. But it was day time so somehow I managed.
Second time when I had to take bus from Bangalore to atp it was early morning 04:41. I was trying to reach the driver his number was switched off. I was trying to call customer care and women safety number, they did pick up the call but they had no information and they couldn't help me with anything neither to contact the driver nor to tell me the locality of boarding point safety. I was waiting alone in the highway boarding point for almost an hour or so and when they couldn't give me any alternative services or anything I processed my refund and took normal roadways bus from there. I paid 4 times the normal service amount just to be safe and travel comfortably but I was stuck in such a horrible situation because of redBus. I will never recommend anyone or myself take their service again.

Travelled on 26 Dec 2025 by SBM Bus No. 3339 (Trivandrum–Bangalore). Very pathetic experience. Bus stopped at 2:00 a.m. for over 1.5 hours without explanation. Later passengers were forced to change buses with false information about a technical fault, while the same bus continued with others. We were made to use used bedsheets, pillows, and blankets, which is unhygienic and unethical. Bus reached destination 3 hours late. Totally unacceptable service. Would not recommend.

I traveled from Delhi to Nashik and my journey was very wonderful Specially mentioned Gunjan for their polite Behaviour

Bus left early and the service company says they left early and shockingly redBus also tells they leave early. Then they fill seats route. Planned transparent organised cheating.
Red bus call centre puts you on hold and you remain there. Call again and they say, they will never cut the line. They are very genuine to say bus company not picking their call.
Then I book again on red bus. The bill is 438 but 740 comes on UPI for approval. I cancel and repeat, it comes as the bill amount. System coded to cheat.

I am David from Tenkasi that's in Tamil Nadu. I have booked my tickets for 3 people for December 27 boarding from Tenkasi enroute to coimbatore for vacation and i have paid online and it's confirmed but i didn't receive any tickets through WhatsApp or through my email and i am unable to view my tickets in redbus app coz I want to cancel my tickets but I don't see my booking history. This is really bad for the company.

I booked this bus based on the pictures shown on RedBus, but the actual bus provided was completely different and in very poor condition. The seats were uncomfortable, the interiors were dirty, and the overall experience was extremely disappointing. I had chosen this service expecting a certain standard, but it did not meet even the basic expectations. I have already requested a refund as per the terms and conditions, and I hope RedBus takes this seriously. Please ensure better verification of listed buses to avoid misleading customers.

Red bus is really a worst travells every time it delays

jag bokade och betalade men när jag fick bekräftelsen var det dagens datum, inte datumet jag valt, biljetten är oanvändbar och bolaget hjälper inte till, jag måste köpa en ny biljett och får inte tillbaka vad jag betalade.

I was booking ticket on an offer of 15% discount. Ticket price was Rs 8032. But Redbus didn't complete the payment, I paid. It asked for Rs 8500 for the next attempt. I think it was not allowing the payment by algorithm to steal customers' money unethically.

POLITELY STAFF BEHAVIOUR & COMFORTABLE SEATS ,etc.

Bs travel sabsa bekar ha or red bus sabse gtiya 🤮

Had to claim from my bank a successfull charge back from a trip, due to an absolute incompetence from their customer service. Still ignore by this day whether they are genuinely stupids or bad faith.

As I was traveling from Hadapsar to Solapur, Address given was opposite side of National Highway. It was 250 ft longer at opposite site. So it was very troubling to cross the road with huge traffic. PVS TRAVELS staff is non cooperative

Extremely Unsafe & Irresponsible Service – Legal Action Initiated

I want to bring a very serious and unacceptable issue to your notice. The driver of the bus was driving after consuming alcohol, and we narrowly escaped a major accident. When a passenger objected to this life-threatening behavior, the driver abandoned the bus midway on the highway and ran away.

We immediately contacted the travel agency (Siddheshwar Travel)through RedBus, but there was absolutely no proper or timely response. Passengers were forced to wait on the highway for nearly 2 hours, putting our safety at further risk. Only after this long delay was another bus arranged.

We were supposed to reach Nagpur at 5:00 AM, but even at 10:15 AM we had still not reached our destination — a delay of over 5 hours. Because of this gross negligence, I missed my 9:00 AM professional meeting, resulting in significant financial and professional loss.

Who will compensate for this loss?

This is not a minor inconvenience. Allowing a drunk driver to operate a passenger vehicle is criminally negligent and extremely dangerous. Such irresponsibility from a platform like RedBus is shocking and unacceptable.

Please understand that I am treating this matter very seriously. I am filing a legal case regarding this incident and will escalate it to higher authorities if required.

This experience has completely destroyed my trust in RedBus.

If there would have been a option of 0 stars I would have mentioned it and ki dly nobody book anything on red bus as they dont care about customers they just be side on their driver's... my bus got late by 2 hours and there was no prior notice as we stood on a highway for 2 hours and now they are saying amount cannot be refunded if you are not comfortable go for another alternative...is this the resolution should anyone have to give worst service never gonna use red bus it was my first time and last

My booking was for 12:10 pm on 12/12/2025. My Red Bus ticket was booked for December 12th, but the bus drivers refused to give me a seat. After I pleaded with them, they charged me an extra 800 rupees and then gave me a seat. After a short walk, they made me sit at the very back, where I was jostled so much that my health deteriorated. They told me not to tell anyone. The bus drivers had made a data entry error. My Red Bus ticket was for December 12th, but they issued a ticket for December 13th. I booked it Now whose mistake is it? I had booked a hotel in Mussoorie for Rs. 3000 per night. My birthday was on 12th December and I was going to celebrate my birthday. They ruined my entire birthday. The services were very bad. I want my refund, otherwise I will file a case in the consumer court against redbus and the bus company I have paid 2321 rupees for the comfortable journey but it turns into horrible experience the bus name was zing bus

.Bus operators cancelled my ticket on 20th November 2025 from chennai to trivandrum. So far i didn't receive my refund. Whenever i m sending mails, redbuss is just trying to convince me that they have done their refund processing, and it is the issue with the bank. But when i enquire this at bank, they said the amount is not yet credited. The redbus is making me foolish. Its so embracing, how they treat their regular passengers