I had ordered this as a gift and when it didn't arrive in the timeframe I had been given, I reached out to the company. Eventually after some time and much back and forth between teams, I was told the... Ver mais
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Veja o que dizem as avaliações
The red light is brilliant especially the portable one that I purchased. I had previously borrowed a plug in one from a friend , so this one is far better. Lasts for several 10 min treatments to... Ver mais
Excellent company - first class customer service (a rarity these days), quality products, very fast delivery and very, very good after sales service (even rarer!). I bought a Full stack a while back,... Ver mais
Had a question about a condition and if Red light was compatible. Had a detailed reply within an hour. Very happy and satisfied with the support. Thank you
Detalhes da empresa
Escrito pela empresa
Passionate about high quality LED infrared lights...learn more here: https://t.co/ZjkAX9CXH4
Informações de contato
11 Oakley Wood Drive, B91 2PH, Solihull, Reino Unido
- 07479361252
- info@redlightrising.co.uk
- redlightrising.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 36% das avaliações negativas
Normalmente responde dentro de 48 horas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great product
Great product. Great service. Dealt with a little problem fast and efficiently. Will buy from them again. Thank you x
Great service all around.
Quick answer to my questions. Reliable statements. Delivery came much faster than expected. Everything was packed very well and protected. Product us great.
No quibble replacement.
The switch on my leg wrap developed a fault after using it for 6 months. I got in touch with RLR to ask about having it repaired. They asked for a video of the problem which I sent and having received it they sent me a replacement within days. I was really pleased with this level of customer care. I love my wrap. It has helped me to heal a calf injury.
I got my Redlight 6 months ago and now…
I got my Redlight 6 months ago and now it’s part of my daily morning routine. It’s wakes up my mind and body for the day and because I’m always up before the sun it’s acts as my sunrise.
I also use it for recovery post workout and injury rehab.
Everyone should own one. Yes it’s a lot of money but the pay back for your health is worth it
Wish I could rate this 0 stars
Wish I could rate this 0 stars! My experience over the last year (but particularly the last couple of months) has been beyond frustrating. The customer service team often totally ignore your messages and provide a myriad of excuses in order to avoid resolving my issue - a suspected faulty wiring issue that was first encountered over a year ago now. I have been promised contact with the fulfillment team and 48 hours responses after months of little to no contact on their end, both of which never happened. I paid over 1k for this kit which they happily took but dont seem willing to reimburse for a faulty product! Avoid. The current excuse is that the manufacturer has been off over Lunar New Year which is fair except what about all the other months that you were 'looking into this'!? Very disappointed. I spent a long time saving for this product to support some ongoing health issues and now I cant use it as intended. Whilst the product was working I adored it but unfortunately I feel very let down by a company that wont support you quickly or efficiently when their products go wrong.
Helpful with the problem i had and…
Helpful with the problem i had and resolved it fairly quickly.
Would be more helpful if you could actually speak to someone rather then sending wats app messages though
Cuidadin...Cuidadin
Cuidadin...Cuidadin
Tardan un siglo en partir y el elemento segundo que cobran 117€ dicen que te lo envían en paquetes diferentes. Ya han pasado 2 meses y sigo sin recibirlo
Excellent products
Excellent products, which are really helpful (I have a Target Light 2.0 and a Red Light Therapy Wrap), and the customer service is also excellent in every way.
"Reddy" restored my health
The Red Light Rising team were helpful both pre and post purchase. Since the 2021 well known medical intervention, I have suffered from inflammation through out my body plus other unpleasant side effects. I had noticed that the problems would lessen when I was out in the sun a lot. So in March 25 I bought an Advantage 900 red light panel. In the UK you can't rely on the Sun! Over the following months the symptoms have reduced and all but disappeared by December. I subsequently bought a wrap so I could go away and take a red light therapy device with me as I do not wish to return to my previous sorry state.
Very satisfied with Red Light Rising…
Very satisfied with Red Light Rising Half Panel.
Sturdy and appears to be extremely well constructed.
Arrived a little later than anticipated, quality of packaging kept the item very secure.
Early days using but will review again as to effectiveness
Informative Guidance
Red Light Rising gives very comprehensive information about their products. Making it easy to decide if this product is something that could help you.
Product arrived on time and was asarrived on time and was as described…
Product arrived on time and was as described. Thank you
I finally received all my order after the owner was involved and sorted me out. Thanks Bryan. Im using and loving my red light panels almost everyday. Fantastic product.
I don't complain or write bad reviews.... BUT having placed a large order in September, i have received some of it - in parts and late, and still waiting for the stand is just not acceptable. Advised there was a 5 week delay in September, and after chasing them i'm now advised next year.. Im sure it will be good when I get it, but they need to improve their logistics and communications. Buy elsewhere if you can.
Werde nie wieder was bestellen
Werde nie wieder was bestellen . Ich habe mir ein kleines mobiles Rotlicht Gerät bestellt . Da ich unzufrieden war, bat ich um retoure . Red light rising schickte mir eine Anschrift. Ich musste knapp 20 Euro für die retoure zahlen . Ich habe red light rising vor 3-4 Tage angeschrieben. Erhielt bisher keine Antwort
Good product at a good price
Good product at a good price.
Only concern was that there was no US 120 volt ac plug choice. Company said I have to purchase an adapter, but it arrived with a US 120 volt plug and works great. It would be nice if they would add that choice to their web site, so US buyers can purchase with confidence.
I paid for two dusk lamps and only one…
I paid for two dusk lamps and only one arrived.
If you can avoid using Bartolini in the future that would be really helpful as they have been next to useless with the delivery.
Red light rising are an amazing…
Red light rising are an amazing business. They look after you holistically. No quick sale and then drop you. They look after you all the way and more. I wish them so much success. They are championing the way in health.
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