I had ordered this as a gift and when it didn't arrive in the timeframe I had been given, I reached out to the company. Eventually after some time and much back and forth between teams, I was told the... Ver mais
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Veja o que dizem as avaliações
The red light is brilliant especially the portable one that I purchased. I had previously borrowed a plug in one from a friend , so this one is far better. Lasts for several 10 min treatments to... Ver mais
Excellent company - first class customer service (a rarity these days), quality products, very fast delivery and very, very good after sales service (even rarer!). I bought a Full stack a while back,... Ver mais
Had a question about a condition and if Red light was compatible. Had a detailed reply within an hour. Very happy and satisfied with the support. Thank you
Detalhes da empresa
Escrito pela empresa
Passionate about high quality LED infrared lights...learn more here: https://t.co/ZjkAX9CXH4
Informações de contato
11 Oakley Wood Drive, B91 2PH, Solihull, Reino Unido
- 07479361252
- info@redlightrising.co.uk
- redlightrising.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 36% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
My family loves our new red light…
My family loves our new red light reading lamps!
I already had one lamp.
I already had one lamp and find it Brilliant.
I purchased another for my daughter but it came without a mains charging cable. I’m told this is being sorted so when it turns up and my daughter is able to use it, then it will I’m sure be 5 Star.
George Baker.
Unresponsive on refunds - in breach of contract
They owe me £450. They've had the goods returned for well over two weeks. They keep fobbing me off with statements about needing to check receipt of goods, the courier sent me a tracking receipt. They have ignored my letters of breach of contract. I've come on here to warn others and see Trustpilot warning that RedLightRising are misusing reviews, false representation. Perhaps RedLightRising need to be investigated for fraud. AVOID.

Resposta da Red Light Rising
The panel was supposed to come soon
The panel was supposed to come soon, but it took over a month

Resposta da Red Light Rising
3 weeks and now the whole house is into it
I have used red light for a few years now, and I thought that I have enough red lights. That was until I saw and felt the target light 4 at the health optimisation summit. I wanted to have a go so did 2 five minute sessions throughout the day. The intensity of this light was noticeable straight away. And when reading the stats you see why. This is such a powerful light, it’s recommended for clinics. Which is also one of the reasons I wanted it. To get as power a red light high that I can get, in a concentrated beam almost. I’ve had it for 3 weeks and the whole house is benefiting from the light. I’m the only one that stands in front of the panel. But everyone else has been using this light because it has a really practical adjustable stand which allows you to use the light while watching tv or sitting at the table or desk and because it’s so powerful you can feel a difference after a few minutes. I have a physical job and enjoying working out and I’m closer to mid 40s than I’d like to be. Red light is a way to give my body a boost to help recover and live my best life for me and my family.
Somple process to buy and easy to use…
The process of buying and receiving went really well and so far I am very pleased with the product
Hola
Hola, comentar qué hubo un malentendido con el envío de los productos, pero Anna ya me ha resuelto mi duda y todo está ok.
Gracias Anna 🙏
Life enhancing product
Highly responsive, fantastic service, exceeded proposed delivery time. Goods were impressively wrapped and presented; secure and professionally well considered. Info accompanying product highly informative. Easy to use.
Product is well designed. I use it to for pain management, and to enhance recovery.
Highly recommended.
Todo ha llegado perfecto
Todo ha llegado perfecto, y estoy encantada con mi compra. Adquirí el target 3.0, es muy manejable. Llevo varios dias usándolo, y esperando sus beneficios.Muchas gracias a red light Rising
La lámpara es una monada
Iv had the half stack panel for less…
Iv had the half stack panel for less than a month. It’s not for me- I ordered with confidence due to their refund no quibble. However for a good few days now I’m having to chase them on email and what’s app for their returns guide. I can’t find any info on website with these instructions either. Not happy with this customer service. My order number is RLR-S5744. Please find me on the system and arrange a collection asap. Many thanks

Resposta da Red Light Rising
Only reason I've not given 5 stars was…
Only reason I've not given 5 stars was simply because my country wasn't on the delivery handlers list. This meant I had to send several e-mails to gain attention to the problem. Once solved, I sat in anticipation of my Red Light 670 arriving which it did exactly on time.
Probably the strangest thing I've noticed when using the lamp for the 3 minutes daily as per instructions, is I want it to go on for longer. Of course, I'm not doing this. However, the Red Light exudes comfort not in the sense of warm heat, as in a tangible calm at the beginning of the day. Guide suggest using the Red Light between 8 & 9.am. If I could, I'd sit there from 8.am to 9.am. Yes, a whole hour it is that remarkable a feeling. Anyone fearful of trying this advance in tech, should overcome those fears. It is proving worthy of every Euro spent.
This is a lovely light
This is a lovely light , relaxing sets a relaxing mood .. doesn’t hurt eyes when I first put it on & stays that way .
DayPro and NightPro blue blocking glasses
This review is for the blue light blocking glasses. I bought the Nyx style in both the yellow (DayPro) and the red (NightPro) lenses options. They cost £75 each. You can wear the glasses on top of your reading glasses. I like the DayPro, but I am struggling with the NightPro as they make everything a weird pink colour which is just difficult to get used to. I'm going to persevere as I have to do a lot of evening reading, but they are a big adjustment for me.
Excellent communication/customer care
Would recommend this company on their customer care and communication.
My order has never arrived
My order has never arrived. They have never replied to any of my emails. They like to be contacted on WhatsApp but ignore that too. I have tried to ring them today but the number does not exist. I'm wondering if they have gone bust? Disappointing that they were a major exhibitor at the recent Health Optimisation Summit. I hope my credit card company can get my money back. Don't buy anything from them.
Terrible customer experience - order did not arrive
Terrible customer experience. My product hadn’t arrived so I chased the delivery and they were quite abrupt with me told me that I picked it up from a conference which I didn’t attend as I’d asked for the product to be delivered to my home address & now they’ve gone silent on me. I would avoid this company.
Great experience!
I haven't had time to assess the effects yet because I've only used it once, but I find It a very pleasant and relaxing experience.
Excelente servicio de atención al cliente
Tuve un percance con el dispositivo que compré, ya que dejó de funcionar correctamente al poco. Me puse en contacto con su servicio de atención al cliente y me lo solucionaron rápidamente. Ojalá todas las empresas funcionaran así.
Absolute con
Absolute con!
Ordered the product with “expedited shipping”
They didn’t even have a panel to send. At no point during the process did they admit this until in complained.
Continued to spam their products to me despite having none to sell!
Abysmal company. Avoid at all costs if you actually want to get a panel.
Spending circa £1k is an investment not a throw away product. The drop shipping mentality (or approach) won’t cut it.
I’d guess this organisation is doomed to fail. Shop with care!

Resposta da Red Light Rising
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