Red Light Rising Avaliações 

286
•
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I had ordered this as a gift and when it didn't arrive in the timeframe I had been given, I reached out to the company. Eventually after some time and much back and forth between teams, I was told the... Ver mais

Avaliado com 5 de um total de 5 estrelas

The red light is brilliant especially the portable one that I purchased. I had previously borrowed a plug in one from a friend , so this one is far better. Lasts for several 10 min treatments to... Ver mais

Avaliado com 5 de um total de 5 estrelas

Excellent company - first class customer service (a rarity these days), quality products, very fast delivery and very, very good after sales service (even rarer!). I bought a Full stack a while back,... Ver mais

Avaliado com 5 de um total de 5 estrelas

Had a question about a condition and if Red light was compatible. Had a detailed reply within an hour. Very happy and satisfied with the support. Thank you

Detalhes da empresa

  1. Centro de Saúde e Beleza

Escrito pela empresa

Passionate about high quality LED infrared lights...learn more here: https://t.co/ZjkAX9CXH4


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

286 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 36% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(286)

42 avaliações nos últimos 12 meses

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Avaliado com 4 de um total de 5 estrelas

I already had one lamp.

I already had one lamp and find it Brilliant.
I purchased another for my daughter but it came without a mains charging cable. I’m told this is being sorted so when it turns up and my daughter is able to use it, then it will I’m sure be 5 Star.
George Baker.

3 de novembro de 2025
Avaliado com 1 de um total de 5 estrelas

Unresponsive on refunds - in breach of contract

They owe me £450. They've had the goods returned for well over two weeks. They keep fobbing me off with statements about needing to check receipt of goods, the courier sent me a tracking receipt. They have ignored my letters of breach of contract. I've come on here to warn others and see Trustpilot warning that RedLightRising are misusing reviews, false representation. Perhaps RedLightRising need to be investigated for fraud. AVOID.

15 de novembro de 2025
Avaliação não solicitada
logotipo da Red Light Rising

Resposta da Red Light Rising

Greetings, I'm sorry to see this and I am aware that you're waiting for your refund.

Our Warehouse does sometimes take a long time to confirm that the unit has been returned in satisfactory condition.

I understand that waiting two weeks is simply unacceptable from outside.

I have requested more information so that I can identify you and process your refund immediately.

We have also just been made aware of the Trustpilot warning. I can assure you this was simply a design mistake where we used a trust pilot image in the wrong way and never received the notification to delete it. We have since deleted it to comply with trust pilots rules.

I understand you are annoyed and you have every right to be suspicious of our business.

I hope to hear back from you soon so that I can track down your order and refund you in full.

Thank you, Bryan.

Avaliado com 5 de um total de 5 estrelas

3 weeks and now the whole house is into it

I have used red light for a few years now, and I thought that I have enough red lights. That was until I saw and felt the target light 4 at the health optimisation summit. I wanted to have a go so did 2 five minute sessions throughout the day. The intensity of this light was noticeable straight away. And when reading the stats you see why. This is such a powerful light, it’s recommended for clinics. Which is also one of the reasons I wanted it. To get as power a red light high that I can get, in a concentrated beam almost. I’ve had it for 3 weeks and the whole house is benefiting from the light. I’m the only one that stands in front of the panel. But everyone else has been using this light because it has a really practical adjustable stand which allows you to use the light while watching tv or sitting at the table or desk and because it’s so powerful you can feel a difference after a few minutes. I have a physical job and enjoying working out and I’m closer to mid 40s than I’d like to be. Red light is a way to give my body a boost to help recover and live my best life for me and my family.

30 de outubro de 2025
Avaliado com 5 de um total de 5 estrelas

Life enhancing product

Highly responsive, fantastic service, exceeded proposed delivery time. Goods were impressively wrapped and presented; secure and professionally well considered. Info accompanying product highly informative. Easy to use.
Product is well designed. I use it to for pain management, and to enhance recovery.

Highly recommended.

4 de novembro de 2025
Avaliado com 5 de um total de 5 estrelas

Todo ha llegado perfecto

Todo ha llegado perfecto, y estoy encantada con mi compra. Adquirí el target 3.0, es muy manejable. Llevo varios dias usándolo, y esperando sus beneficios.Muchas gracias a red light Rising
La lámpara es una monada

22 de outubro de 2025
Avaliado com 2 de um total de 5 estrelas

Iv had the half stack panel for less…

Iv had the half stack panel for less than a month. It’s not for me- I ordered with confidence due to their refund no quibble. However for a good few days now I’m having to chase them on email and what’s app for their returns guide. I can’t find any info on website with these instructions either. Not happy with this customer service. My order number is RLR-S5744. Please find me on the system and arrange a collection asap. Many thanks

1 de novembro de 2025
Avaliação não solicitada
logotipo da Red Light Rising

Resposta da Red Light Rising

Greetings, I'm so sorry to see this. I am going to search for your order right now and someone from the team will be in touch.

This is absolutely not acceptable from our side.

Sorry you've had to go through this.

Bryan.

Avaliado com 4 de um total de 5 estrelas

Only reason I've not given 5 stars was…

Only reason I've not given 5 stars was simply because my country wasn't on the delivery handlers list. This meant I had to send several e-mails to gain attention to the problem. Once solved, I sat in anticipation of my Red Light 670 arriving which it did exactly on time.

Probably the strangest thing I've noticed when using the lamp for the 3 minutes daily as per instructions, is I want it to go on for longer. Of course, I'm not doing this. However, the Red Light exudes comfort not in the sense of warm heat, as in a tangible calm at the beginning of the day. Guide suggest using the Red Light between 8 & 9.am. If I could, I'd sit there from 8.am to 9.am. Yes, a whole hour it is that remarkable a feeling. Anyone fearful of trying this advance in tech, should overcome those fears. It is proving worthy of every Euro spent.

17 de outubro de 2025
Avaliado com 4 de um total de 5 estrelas

DayPro and NightPro blue blocking glasses

This review is for the blue light blocking glasses. I bought the Nyx style in both the yellow (DayPro) and the red (NightPro) lenses options. They cost £75 each. You can wear the glasses on top of your reading glasses. I like the DayPro, but I am struggling with the NightPro as they make everything a weird pink colour which is just difficult to get used to. I'm going to persevere as I have to do a lot of evening reading, but they are a big adjustment for me.

15 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

My order has never arrived

My order has never arrived. They have never replied to any of my emails. They like to be contacted on WhatsApp but ignore that too. I have tried to ring them today but the number does not exist. I'm wondering if they have gone bust? Disappointing that they were a major exhibitor at the recent Health Optimisation Summit. I hope my credit card company can get my money back. Don't buy anything from them.

10 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Terrible customer experience - order did not arrive

Terrible customer experience. My product hadn’t arrived so I chased the delivery and they were quite abrupt with me told me that I picked it up from a conference which I didn’t attend as I’d asked for the product to be delivered to my home address & now they’ve gone silent on me. I would avoid this company.

23 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great experience!

I haven't had time to assess the effects yet because I've only used it once, but I find It a very pleasant and relaxing experience.

25 de agosto de 2025
Avaliado com 1 de um total de 5 estrelas

Absolute con

Absolute con!

Ordered the product with “expedited shipping”

They didn’t even have a panel to send. At no point during the process did they admit this until in complained.

Continued to spam their products to me despite having none to sell!

Abysmal company. Avoid at all costs if you actually want to get a panel.

Spending circa £1k is an investment not a throw away product. The drop shipping mentality (or approach) won’t cut it.

I’d guess this organisation is doomed to fail. Shop with care!

3 de setembro de 2025
Avaliação não solicitada
logotipo da Red Light Rising

Resposta da Red Light Rising

Greetings Guy

Sorry to see we have let you down.

We had a grey period where we sold way more panels than normal and it took us a few days to doublecheck stock levels in the warehouse.

During this time, more orders came in which we could not honour, yours being one of them.

This is not usual for us, but we are struggling to keep up with the demand.

You have now been refunded in full, it should be showing in your bank account shortly.

Sorry we couldn't deliver on normal expectations at this point.

We have been around for 8 years, but we still have a lot to learn and we are working to improve our processes so that we do not cause unnecessary complications like this.

All the best on your health journey!

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