Red Light Rising Avaliações 

286
•
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I had ordered this as a gift and when it didn't arrive in the timeframe I had been given, I reached out to the company. Eventually after some time and much back and forth between teams, I was told the... Ver mais

Avaliado com 5 de um total de 5 estrelas

The red light is brilliant especially the portable one that I purchased. I had previously borrowed a plug in one from a friend , so this one is far better. Lasts for several 10 min treatments to... Ver mais

Avaliado com 5 de um total de 5 estrelas

Excellent company - first class customer service (a rarity these days), quality products, very fast delivery and very, very good after sales service (even rarer!). I bought a Full stack a while back,... Ver mais

Avaliado com 5 de um total de 5 estrelas

Had a question about a condition and if Red light was compatible. Had a detailed reply within an hour. Very happy and satisfied with the support. Thank you

Detalhes da empresa

  1. Centro de Saúde e Beleza

Escrito pela empresa

Passionate about high quality LED infrared lights...learn more here: https://t.co/ZjkAX9CXH4


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

286 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 36% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(286)

42 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

It works!

Bought the lamp for cosmetic reasons, to use on my hands, and unexpectedly cured my Carpal Tunnel syndrome! Now I know that it works.
Red Light Rising customer service and aftercare are amazing. Quick response, great communication.

6 de maio de 2025
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Resposta da Red Light Rising

This is such amazing news! We're so thrilled to hear that you got such great results! All the best with your journey!

Avaliado com 1 de um total de 5 estrelas

Never told that products were consistently out of stock

Ordered mid March. Queried Mid April where my order was. Was told that they are out of stock and would send on the item in May. I highlighted that they should have notified me of this.

Mid May asked where my order was. Told me it was out of stock again. Advised me to purchase a more expensive product again, even though I told them I was on disability support and had limited funds.

Waiting on refund. Not impressed at all.

13 de maio de 2025
Avaliação não solicitada
logotipo da Red Light Rising

Resposta da Red Light Rising

Greetings, I'm so sorry to see this.

But you're completely right, we are running behind schedule for any of our products.

We have been overwhelmed with demand, and struggling to keep up if I'm honest with you.

I cannot identify you from your review, so I will make a request to get more information and then I can investigate your case and hopefully I can speed up the delivery of your item.

It is strange that you were recommended a more expensive product, we don't normally do this.

In times of extreme delays like this, we often offer free upgrades.

I hope to speak to you soon via email.

Thank you, Bryan.

Avaliado com 3 de um total de 5 estrelas

Tarde pero ha llegado

Ha llegado casi 2 meses después… y habiendo tenido q reclamar…

25 de abril de 2025
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Resposta da Red Light Rising

Saludos, lamento mucho su mala experiencia con nosotros.

Definitivamente no es así como preferimos trabajar.

Entiendo que su producto finalmente llegó.

Lamento mucho que haya tenido que esperar tanto, pero para ser honesto, nos cuesta satisfacer la demanda.

Espero que disfrute de su producto y que obtenga muchos beneficios.

Gracias por su apoyo y confianza. A pesar de la demora.

Le deseo lo mejor, Bryan.

Avaliado com 5 de um total de 5 estrelas

Awesome Support

Very polite, friendly and knowledgable pre and post Sales support.

28 de abril de 2025
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Resposta da Red Light Rising

I'm so happy to see this! Thank you so much for your support and trust.

Avaliado com 5 de um total de 5 estrelas

The people at Red Light have helped me…

The people at Red Light have helped me exemplary when the goods got stuck in transit. The Target Light 670nm - Handheld Red Light therapy is very practical. Since I have only been using it for 2 days, I am very curious about what effects it will have in the

10 de abril de 2025
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Resposta da Red Light Rising

Thank you so much for your kind reply and your support!

Avaliado com 1 de um total de 5 estrelas

appalling

ordered, waited. Nothing. 2 weeks . i contacted them. Product is out of stock for 2 months. When were you going to mention that??? Wasnt mentioned at the time of ordering, or after the order. I had to contact them. Phone number doesnt work . Dodgy , poor business practices. Lets see how long the refund takes.

1 de maio de 2025
Avaliação não solicitada
logotipo da Red Light Rising

Resposta da Red Light Rising

Greetings David

Sorry to hear about your terrible experience.

This is definitely bang out of order from our side.

I'm going to request more information, so that I can get in touch with you directly.

In the meantime, I hope your refund has already reached your account?

Please look out for a "information request" so I can investigate your matter fully.

Thank you,

Bryan.

Avaliado com 5 de um total de 5 estrelas

My Target Light 2.0

My Target Light 2.0 - Handheld Red Light Therapy device is very powerful. I am happy that only need to use it for 5 minutes a day to notice a difference.

7 de abril de 2025
logotipo da Red Light Rising

Resposta da Red Light Rising

Thank you for your wonderful review!

Avaliado com 5 de um total de 5 estrelas

Target Light 2.0

I bought my light after borrowing my son in law’s so I ordered the next one up, wonderful light, so well constructed with high quality materials, more importantly its the only thing that has taken the swelling down on by elbow bursitis after 6 months within a couple of weeks, its relieving my daughter bladder pain from IC (which nothing does) and it has relieved my husband’s arthritis in his thumbs and pain from diverticulitis of colon. Honestly this handheld light is nothing short of a miracle and will be getting something much bigger next.

23 de abril de 2025
Avaliação não solicitada
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Resposta da Red Light Rising

This is fantastic to read! I'm so happy to see you getting the benefits that you hoped for!

Thank you so much for your support, trust and your great review!

Avaliado com 5 de um total de 5 estrelas

Fast,efficient, affordable and genius technology

This item was recommended so I bit the bullet and purchased a lamp.. very affordable. I am really pleased with results so far, still early days but I’m enjoying the technology. I was diagnosed with AMD and was terrified of the prognosis until I found out about this technology and the amazing results people have experienced… so up
onwards towards self healing.

7 de abril de 2025
Avaliado com 5 de um total de 5 estrelas

The advantage 2.0 450

The advantage 2.0 450 red light has to be one the best things I’ve ever bought.
I’ve been using it almost daily to help with a slipped disc in my lower back and I’m feeling the treatment help me with other injuries as well.
I high recommend Red light rising and their products. The build quality of the lamp is to a very high standard.
Well worth the money.

28 de março de 2025
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Resposta da Red Light Rising

Thank you so much for this wonderful review and for your support.

It's fantastic to hear that you're so happy with your device! All the best on your red light therapy journey!

Avaliado com 5 de um total de 5 estrelas

Great product

12 de março de 2025
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Resposta da Red Light Rising

Thank you so much for your feedback! Very grateful to have you as a customer!

Avaliado com 2 de um total de 5 estrelas

Took three months for delivery (two…

Took three months for delivery (two months late) had to chase them up to know when the product was due. Terrible communication

13 de março de 2025
logotipo da Red Light Rising

Resposta da Red Light Rising

Greetings Karl

I'm so sorry you had this experience.

This is definitely not how it was supposed to play out.

I would also like to apologise that you weren't contacted in a timely manner to be advised of the shipping delays.

To be honest with you, shipping has turned into a bit of a nightmare in the last 6 to 12 months.

There's been a bunch of new procedures and I think everyone is experiencing significant delays.

That's still no excuse for us not contacting you in a timely manner.

I will be reviewing our process and finding out why you weren't contacted.

I hope you enjoy your product and it brings you the benefits you are after.

If you need anything else from us, please don't hesitate to reach out.

Brian.

Avaliado com 5 de um total de 5 estrelas

Excellent product. I wish I had bought it sooner.

I ordered my 3.0 half stack and it arrived the next day. Very impressive as it was on a pre order.

I have been using the RL everyday since I got it in the morning and early evening and have to say that it has helped me massively with my mood and skin in just 5 days of using it. I also had a terrible stye in my eye that came up the day I got it and it healed within 2 days rather than the usual 7-10 days when I get it. I am sure the RL was the reason. I wish I had bought this sooner to help with my menopause mood which has been a rollercoaster ride. But better late than never.

I love this product and Bryan has been such a great help answering all my questions. Great customer service and support.

19 de março de 2025
Avaliação não solicitada
logotipo da Red Light Rising

Resposta da Red Light Rising

So good to see your feedback! Thank you for taking the time and we appreciate your custom!

Avaliado com 5 de um total de 5 estrelas

I cannot comment on my order of Target…

I cannot comment on my order of Target 3.00, as I don’t actually have it as yet, as explained in the email, I sent to Khan to explain the situation, but perhaps it hasn’t been seen yet- however, I can comment on the customer service, which is extremely patient and helpful . You are in good hands here, thank you .

12 de fevereiro de 2025

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