I had ordered this as a gift and when it didn't arrive in the timeframe I had been given, I reached out to the company. Eventually after some time and much back and forth between teams, I was told the... Ver mais
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Veja o que dizem as avaliações
The red light is brilliant especially the portable one that I purchased. I had previously borrowed a plug in one from a friend , so this one is far better. Lasts for several 10 min treatments to... Ver mais
Excellent company - first class customer service (a rarity these days), quality products, very fast delivery and very, very good after sales service (even rarer!). I bought a Full stack a while back,... Ver mais
Had a question about a condition and if Red light was compatible. Had a detailed reply within an hour. Very happy and satisfied with the support. Thank you
Detalhes da empresa
Escrito pela empresa
Passionate about high quality LED infrared lights...learn more here: https://t.co/ZjkAX9CXH4
Informações de contato
11 Oakley Wood Drive, B91 2PH, Solihull, Reino Unido
- 07479361252
- info@redlightrising.co.uk
- redlightrising.co.uk
4,1
Muito Bom
286 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 36% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
TargetLight 3.0
TargetLight 3.0
My first appliance of the device was my foot still suffering from a strain after missing a step some weeks ago. I couldn't believe: one application and it was gone.
Further I suffer from a constitutional bad blood circulation. Using RedLight/NIR on several parts of the body like under feet, on belly wherever (stimulating digestion), on throat for stimulating the thyroid gland (hypothyroidis), on thymus gland stimulating the lymphatic system, it all works and improves my overall feeling immense. Last but not least using RedLight/NIR in the morning for my eyes it helps to get energy quicker to start the day, plus eyesight gets clearer.
Conclusion: I am very happy to have found this device.
21 de janeiro de 2025
Me gusta su rápida respuesta!
Me gusta su rápida respuesta ante mis dudas,
Me ha encantado la experiencia con Half Stack
Gracias!
31 de janeiro de 2025
Good communication.
25 de janeiro de 2025
Very good admin
Very good admin; kept abreast of delivery (including possible issues, which weren't a problem in the end).
The light itself is very good, although it's a bit early to be definitive to say it's cured my eyes but there is a definite improvement.
16 de janeiro de 2025
Efficacy not established yet
Not used gor long enough to establish imorovement. So far so good though.
7 de janeiro de 2025
Great personal customer service!
Great personal customer service!
Very happy with previously purchased target light 2.0, just order the 3.0
2 de janeiro de 2025
Avaliação não solicitada
Fast shipping and well packaged
Fast shipping and well packaged. Excellent product absolutely communication
2 de dezembro de 2024
I haven't had the goods I ordered yet.
28 de novembro de 2024
Had no delivery yet!!
19 de novembro de 2024
Would not recommend this company
Lack of communication
Import costs which the company eventually agreed to pay after I complained and asked for my money back
Returned item and no communication and no refund
18 de novembro de 2024
Resposta da Red Light Rising
Greetings Sue
I'm sorry to see you you've had a terrible experience with us.
I know it's too late now but I would like to explain what has gone wrong.
After reviewing our emails, I can see that you were contacted immediately to be advised that your order was going to be late.
You missed the first email, so we emailed you again to make sure that you had received the information.
A mistake that was made on our side, was that we thought your order was going to come from our UK stock.
But in fact it had to be drop shipped from our factory overseas, because we had run out in the UK.
This is why you order attracted an import cost.
We did not tell you about this import cost because we thought you were getting a UK order.
When we know someone is going to receive an imported item, we send them an email to advise them that they will see the notification about import and to immediately send that notification to us so we can pay it 100%, upfront in full.
We never refuse to pay import costs for our clients and we never have to be persuaded to pay!
As soon as you made us aware of the import cost, we confirmed that we would pay it for you.
And no point did we try and play funny games and avoid paying your cost.
There was a simple miscommunication which led you to feeling misled and disappointed.
Your refund will be paid in full today, as soon as you send us your details via email.
Sorry we let you down.
All the best on your red light therapy journey, wherever it may take you and have a wonderful Christmas.
Good service
Good communication and quick service. I had to return something I ordered incorrectly but this was facilitated and done well. I appreciate all the information about use of the red lights and the generous special offers.
15 de novembro de 2024
Good delivery easy to use and seems to…
Good delivery easy to use and seems to work!
15 de novembro de 2024
Very effective and easy to use in…
Very effective and easy to use in difficult area of the elbow
5 de novembro de 2024
Great prompt communication,no delays.
Ordering, queries responses and prompt delivery are excellent. The lamp seems very good quality but to early to see benefits yet.
29 de outubro de 2024
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