Red Light Rising Avaliações 

286
•
O TrustScore é 4 de um total de 5

4,1

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I had ordered this as a gift and when it didn't arrive in the timeframe I had been given, I reached out to the company. Eventually after some time and much back and forth between teams, I was told the... Ver mais

Avaliado com 5 de um total de 5 estrelas

The red light is brilliant especially the portable one that I purchased. I had previously borrowed a plug in one from a friend , so this one is far better. Lasts for several 10 min treatments to... Ver mais

Avaliado com 5 de um total de 5 estrelas

Excellent company - first class customer service (a rarity these days), quality products, very fast delivery and very, very good after sales service (even rarer!). I bought a Full stack a while back,... Ver mais

Avaliado com 5 de um total de 5 estrelas

Had a question about a condition and if Red light was compatible. Had a detailed reply within an hour. Very happy and satisfied with the support. Thank you

Detalhes da empresa

  1. Centro de Saúde e Beleza

Escrito pela empresa

Passionate about high quality LED infrared lights...learn more here: https://t.co/ZjkAX9CXH4


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

286 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 36% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(286)

42 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Personal communication very supportive…

Personal communication very supportive and helpful.
Company was recommended by my Kinesiologist and so pleased I chose to purchase the half stack which I use first thing every morning. I want to correct my vision and ease my joints and I believe I am benefiting from the Red Light.

2 de maio de 2024
Avaliado com 5 de um total de 5 estrelas

LLevo solo 2 semanas de uso

LLevo solo 2 semanas de uso, como producto me parece robusto y resistente, de gran calidad. La Luz Roja la estoy usando para dermatología facial, y la mixta para articulaciones. Contentos con las sensaciones, mas adelante esperamos ver los frutos.

22 de abril de 2024
Avaliado com 5 de um total de 5 estrelas

Loving my light

Loving my light

I have had it for only 2 weeks but so far so good. The instructions say 5-8 minutes but I am using it on so many places and reasons I taking over 30 minutes. It’s great and seriously thinking of getting the half panel as well. Great product. Instructions easy and online help is so handy

25 de abril de 2024
Avaliado com 5 de um total de 5 estrelas

Outstanding customer service!

It's rare to receive this level of customer service these days! I contacted Red Light Rising after my Target Light 670nm failed unexpectedly. It was a Saturday, and I received an immediate and friendly response, with the offer of sending me a replacement unit. I've been really happy with the Target Light; it appears to be well-made and is a joy to use. Thanks again for the excellent customer support!

4 de maio de 2024
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

DO NOT BUY. No guidance, no after customer sales support.

My husband purchased a target 2.0 light for us to both use following recomendations from our separate practitoners to obtain a red therapy light. A few days after receiving the target lamp an email arrived stating they had provided the wrong flyer. . . a user guidance summary, that had arrived with the lamp.
As we never received a replacement flyer nor further user guidance an email was sent to this company. Disappointingly they never responded to that, nor to any further email requests asking them to forward the relevant guidance flyer or clarification instructions.

Contrary to their website, which states they provide detailed information to your email inbox, this was simply not true. However, this company is very careful not to make specific claims for their products, fearful of any legal ramifications.

The lamp appears robust, but has no indicator assist users to identify which wavelength of the lamp cycle it is on when operating the device. This means everytime its used, users have to cycle through the permutations of the different frequencies by constantly switching the light on and off!
Unless you have time to scroll through the reams of pitches on their YouTube videos, it's near on impossible to identify how to use the device and relevant frequency individual's want.

There is no after sales customer support, inadequate user guidance and limited information. With such a poorly run business, I can not imagine this company lasting very long RECOMMEND DO NOT BUY.

12 de abril de 2024
Avaliação não solicitada
logotipo da Red Light Rising

Resposta da Red Light Rising

Greetings!

So sorry to hear about your terrible experience.

This is very unusual and needs to be investigated.

We do send out very detailed user guides and protocols via your email, after you order.

We also make it very easy to contact us via Whatsapp, from our website.

There is also a section on our website where we make guides available to our clients.

I am sorry none of these ways were successful for you.

Please provide us your email address so I can explore why customer service never replied!

Hope to hear back soon!

Bryan.

Avaliado com 5 de um total de 5 estrelas

I am very grateful to have found red…

I am very grateful to have found red light Rising.
I used the infrared light mask from a reputable company, before buying the Target Light, but disappointedly broke within 3months from using it.it has been very expensive and unfortunately could not be repaired.

I love the target light from red light rising. It has a thick plug in cable.

It arrived within a day from ordering it.

Within one session from using it my skin started feeling and looking healthier.

So I absolutely love this product.

17 de abril de 2024
Avaliado com 5 de um total de 5 estrelas

A great package 4 a good product

the product is shipped in very careful packaging to prevent damage from impacts. Easy to use, the package includes an English plug with European adapters. I've only been using it for a few days but the feeling of well-being is immediate. The only negative experience was the customs costs I paid

8 de abril de 2024
logotipo da Red Light Rising

Resposta da Red Light Rising

Greetings! Thank you so much for your kind words and your support!

Sorry to hear about the customs, please send us the receipt and we will sort it out for you!

Avaliado com 1 de um total de 5 estrelas

Terrible customer service + poor quality products

Terrible customer service. Rude, unhelpful and dismissive.

Purchased one of their hand held red lights a couple of years ago. I was very unwell with an autoimmune condition and wanted to try the light to see if it would help me.

The light was faulty with it intermittently working.

I emailed them to return it for one that wasn't faulty or a refund.

The emails I received back were rude, unhelpful and demanding I send them a video of it.

I was so unwell that I didn't bother and lost hope on it.

Now I am better after receiving medication by a qualified medical consultant, I am able to leave this review.

You treat your customers with utter contempt when your products are poor. The claims you make are lofty and based off questionable reports.

If anyone reading this has an autoimmune condition or is unwell, seek help from a reputable and qualified Doctor.

Trying expensive experiments after believing heightened claims by companies such as this one, will cost you a lot more in the long run; financially and health wise.

Avoid these charlatans at all costs.

1 de junho de 2023
Avaliação não solicitada
logotipo da Red Light Rising

Resposta da Red Light Rising

Greetings Dom

I have sent you a request for more information to enable us to track down who treated you so badly.

Please assist us by revealing your identity to us so I may investigate this outrageous experience you've had...

EDIT: Dom, we did not get a reply from you as to your identity, nor do we have any record of a "Dom" emailing us and being treated bad. Please reach out to us so we can get to the bottom of this. Thanks

Avaliado com 5 de um total de 5 estrelas

Target Light 670nm

I bought this light following a recommendation from a friend and I haven't been disappointed. I have been using it for 3 weeks now and can honestly say it's improving my eyes - the reason I bought it - and my sleep. It's a great size, easy to use and transport. I feel energised after using it. I use it first thing in the morning and it gives me a feeling of being bathed in the warmth of the sunshine and adds a spring to my step :) I have recommended it to several friends so they can also benefit from this amazing little lamp. Thank you Red Light Rising

14 de março de 2024
logotipo da Red Light Rising

Resposta da Red Light Rising

That's so great to hear! Thank you for sharing your experience!

Avaliado com 5 de um total de 5 estrelas

Great service from the support team

Great service from the support team. They use WhatsApp to contact them via their support page which is so handy as you can message out of hours. They came back to me very quickly and answered my questions and provided links for extra support/info. Amazing!!

25 de março de 2024
Avaliação não solicitada
logotipo da Red Light Rising

Resposta da Red Light Rising

Thanks so much for your great feedback!

Avaliado com 5 de um total de 5 estrelas

I love the glasses

Sometimes, for one reason or another, my eyes just feel tired…

I must say that the yellow glasses help me a lot during days when I can’t stand staring at the screen… yet I have work to do. Totally worth the money in my experience!

24 de março de 2024
Avaliação não solicitada
logotipo da Red Light Rising

Resposta da Red Light Rising

Thanks so much for your great feedback!

Avaliado com 5 de um total de 5 estrelas

Great service and follow up I had the…

Great service and follow up I had the target light 2.0 for a while now and wanted to know if could use it in a lamp holder rather than holding it. The guys recommended a holder they have used and confirmed the control side is in the bulb so no issues in using a different holder etc.

25 de março de 2024
Avaliação não solicitada
logotipo da Red Light Rising

Resposta da Red Light Rising

Thanks so much for your great feedback!

Avaliado com 5 de um total de 5 estrelas

Excellent product

Excellent product, only been a few weeks but starting to feel some benefit

13 de março de 2024
logotipo da Red Light Rising

Resposta da Red Light Rising

Thanks so much for your great feedback!

Avaliado com 3 de um total de 5 estrelas

light works, but expensive shipping

Wrong cable delivered. (English plug instead of german one/ I used an old stand & cable instead).
Shipping very expensive.

8 de março de 2024
logotipo da Red Light Rising

Resposta da Red Light Rising

Sorry to see you had this bad experience, if you still need a cable, please let us know and we'll ship the correct one!

Avaliado com 5 de um total de 5 estrelas

Issue solved 😊

Due to a slight glitch in ordering my second product from RLR, I had to ask for guidance and support from customer services. Bryan
was excellent, he answered all of my queries, was very patient with me and solved the admin issue promptly..Item ordered successfully
within minutes...
Nothing is too much trouble for these friendly guys 💯
Also giving my half stack 💯 I am totally in awe with this RLT & NIR treament.. 🙏

14 de março de 2024
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais