reDollar Avaliações 

559
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I contacted them about selling a gold ring with a diamond in it. They replied back to me that they would attempt to remove the diamond, but if they thought they might damage the diamond, they would wo... Ver mais

Avaliado com 5 de um total de 5 estrelas

Had been looking for a trustworthy place to sell inherited sterling flatware, jewelry and some dental gold. Was impressed with website and offer of scale to weigh items. Weighed items, initiated onl... Ver mais

Avaliado com 5 de um total de 5 estrelas

1. Excellent customer service (Kudos to Mellisa) 2. I scoured the internet and couldn't find any co. paying more for gold/silver. 3. Easy, secure and transparent process for shipping and calculati... Ver mais

Avaliado com 5 de um total de 5 estrelas

I’ve used ReDollar’s service over four different times, and each experience has reinforced why I continue to trust them with my gold jewelry. Their process is extremely organized and transparent fr... Ver mais

Detalhes da empresa

  1. Comprador de jóias

Escrito pela empresa

Transparent & Beneficial Like A Bank | You can sell jewelry, gold, silver, platinum, palladium, coins, bars, diamonds, gemstones, luxury watches, art, antiques, and other valuables online. With reliable business morals, transparency and best possible deals we pay the highest prices for your assets! All while we treat you with the most respect and consideration.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

559 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(559)

28 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

No Hassel

Once again no hassel with reDollar. Got my e-check No waiting. No middle man taking their cut.

4 de novembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service

Great service! I sent my scraps to them and immediately upon USPS notification of arrival at their facility, they contacted me. It was so nice to work with a company that did exactly what they said they would do, exactly when they said they would do it! Highly recommend!

18 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Super easy to deal with

Super easy to deal with, I was paid the exact amount I was quoted by direct deposit in less than 24 hours- $364. Will definitely use their service again and would recommend to family and friends.

4 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Selling scrap gold and silver

I have had multiple transactions with ReDollar and each and every time they are prompt and I get paid immediately. They pay for the shipping and insurance which is a big plus. I love the ease of dealing with them and it’s less stressful than selling on other platforms. Fair prices paid for my gold and silver.

16 de novembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fast service and Quick Payment!

Fast service and Quick Payment!
reDollar is definitely a company worth doing business with. The calculator was very close in estimating the purchase amount. They let me know when they received the package, had an offer within a couple of hours, and paid within minutes of me accepting the offer. $591 for old jewelry that was just sitting in a box and not worn any more. Awesome!

3 de novembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Customer service seems to have gone the…

Customer service seems to have gone the way of the dinosaur, but not at reDollar. They responded quickly and I mailed them 2-10K class rings and a sterling silver baby cup. They offered $632.99 which I immediately accepted. As advertised, they get back to you quickly and the money was in my account the next morning. It was a wonderful experience and I will use them in the future and pass the info on to anyone who asks. Thanks to everyone who works there.

10 de outubro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I recently received several old coins…

I recently received several old coins that were in poor condition and sold them to reDollar for scrap value. I must say this was the easiest such transaction I have ever experienced. I am convinced I received top dollar for the silver value and had a Zelle deposit in my account within 24 hours. I highly recommend this company and will use them again. Gail E

11 de setembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very easy process

Very easy process. The quoate given was almost a match to the final offer. very fast process as well mailed it on a Tuesday had an offer on Saturday and was paied Saturday Night.

22 de setembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

prompt, cheerful service

This is my second reDollar experience - the first one in the spring of 2022 was a simple sterling silver flatware sale that worked out exactly as I expected and wanted which is why I chose reDollar again.

The rest of this review, and the 5 star rating, pertains to my second experience, in September of 2023 when I had purchased a metal nugget that was purported to be platinum by the eBay seller. The easy tests that I could perform myself without lab equipment suggested that any significant platinum content was doubtful. reDollar was happy to accept and evaluate my material from me in hope of giving me a purchase offer if it contained recoverable precious metal. While I was disappointed to learn that the nugget was base metal with no precious metal value I was extremely pleased with the prompt, friendly and informative service. reDollar provided my evaluation on a Monday for material received on a Friday. reDollar was also willing to store the material for a while while I worked things out with the person who sold the nugget to me and decided how and where the material would be returned. Once again, on a Friday, I contacted reDollar with shipping instructions and on Monday my item was shipped back, at my direction, to the person who sold it to me. Because the precious metal content of my item was very doubtful from the beginning I was expected to cover shipping both ways - which I agreed to in advance and consider very reasonable.

I hope to acquire marketable material in the future and when I do reDollar will be my buyer of choice. I look forward to our third experience.

25 de setembro de 2023
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

poor correspondence

sent an email inquiring about selling a piece of artwork that i have (8/31/23). they messaged back fairly quickly when it came to wanting to know the details about the artwork + sent pictures (8/31/23). received an email on 9/1/23 stating that they were going to review my information. i knew it may have took a little longer due to it being a holiday but it is now 9/5/23 & i have not heard back from them. tried calling the number on the website & kept going to voicemail. will change review to a higher rating once i receive proper correspondence from Redollar.

5 de setembro de 2023
Avaliação não solicitada
logotipo da reDollar

Resposta da reDollar

We received an order from the reviewer on Thursday, August 31st, and requested more information about their artwork. We exchanged seven emails with the reviewer between Thursday, August 31st and Wednesday, September 6th, and informed the reviewer the day after we received their order that we would review the provided information and get back to them as soon as possible. After our experts in art had reviewed their information and photos, we informed the reviewer on September 6th that we could not accept their artwork for purchase. Taking into account the bank holiday on Monday and the fact that our office and lab are closed on weekends, we do not believe that there was a significant delay in our response time. We do not promise a specific timeframe for reviewing artwork submission requests. The reviewer did not make any effort to contact us by chat or email before writing this review.

Avaliado com 5 de um total de 5 estrelas

Super fast and professional at what…

Super fast and professional at what they do. Paid me $392.58 for an old 10k gold class ring. Far more than what local pawn shops pay for gold. Used Zelle to deposit the money in my bank on the same day they recieved the ring.

30 de agosto de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Legit business.

Very easy process. I used the option to print their shipping label and within about a week the money was in my account.

21 de agosto de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

BEST company to sell your gold online

This is my favorite company to work with, when it comes to selling the gold. I used this website a few times already and they are always professional and attentive, also the pay was consistently fair (they calculator is a helpful tool to know what to expect). Its the most stress free experience of selling valuables online (I tried some other companies too, but this one is by far the best).

My last encounter with them was more stressful than usual, as my package was lost by the carrier. However, Mr. Miller assisted me every step of the way. When it was confirmed that the package is lost, they paid me full amount of $595 without any hesitation.

7 de agosto de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very professional organization - excellent!

Very professional organization, excellent communication, and most importantly (to me): fair. Payment was practically immediate and the itemized appraisal invoice was clear, concise, and honest. I highly recommend reDollar and I wouldn’t hesitate to do business with them again. Their offers were better than the local shops. It was an A+ transaction from start to finish. Thank you!

2 de agosto de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Company Did Not Communicate

I completed ReDollar's online form, and described in DETAIL on that form what I was going to sell to ReDollar and requested a shipping label be sent to me. After submitting the form, I received an automated email reply acknowledging receipt, and in the content of that email, ReDollar stated that a label would be sent to my email in a few minutes. I waited and received nothing. I checked my SPAM folder, nothing. I called the company several times a few days later, and no one ever answered the phone; it automatically went into voicemail every time. I left a DETAILED message and asked for a returned call. Three days later and still nothing from the company -no email reply; no returned phone call. This was my SECOND attempt in two months to sell my precious metals to ReDollar. This is also my SECOND review. ReDollar has negative reviews removed (they removed my first review), or they will reply to a negative review insinuating that the person reviewing their company is a "fake", or they'll say they have no communication record with that person. My review is not fake, trust me. This is no way to operate a business. It creates seller doubt and a lack of trust. That said, I will take my business elsewhere.
UPDATE 8/18/23 - In my review I stated I was selling to ReDollar "precious metals", which by definition (if you look it up) is as follows: gold, silver and platinum. I made it very clear in my communication with them that I was selling ONLY 14k gold. ReDollar then replies to my review implying that I was trying to sell them rocks and minerals. Really ReDollar? To anyone reading this that may be considering using this company, please be aware that they accuse the sellers who give bad reviews that WE are always in the wrong, or ReDollar will state incorrect information.

30 de julho de 2023
logotipo da reDollar

Resposta da reDollar

Unfortunately, we cannot find any selling transaction, inquiry, or email associated with this review (and the provided email address), so we have no way to respond to the experience described. We and Trustpilot requested more information to investigate the review, but the reviewer refused to share their personal information with us. As a general guideline, we do not provide a shipping label or mail-in kit for items that we cannot accept for purchase, such as rocks, minerals, and items without monetary value, as these are routinely rejected by our customer support team. We appreciate your understanding.

UPDATE 8/18/2023 The reviewer still remains anonymous. We would like to point out that it makes no sense for a business like us not to accept the precious metals offered by the reviewer, but if they do not reveal their identity for unknown reasons, there is nothing we can do.

Avaliado com 5 de um total de 5 estrelas

Very helpful Highest payout

Redollar was quick with sale very helpful and understanding with my payment of $6048.15 do to bank I use couldn’t receive the wire transfer they had no problem helping me get paid ASAP another way. Would definitely use them again and payout was higher than any other quotes I got save ur time and just go straight to Redollar no reason to use anybody else

26 de julho de 2023
Avaliação não solicitada

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