Stay AWAY, 3+ month later and we are still waiting to get paid. Reebonz owes us 7k and so far we’ve received some non sense excuses for the delay.
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Veja o que dizem as avaliações
Purchased a Celine classic bag from Reebonz several weeks ago, the second day after my order placement, there's a site wide promotion event. The online sales rep was able to help me adjust the price b... Ver mais
Customer service is excellent. I noticed a preowned "Pristine" bag was described as having no visible marks, but the photos clearly showed a little bit of dirt on the handles and bottom. I messaged... Ver mais
Ordered something and got tracking number from fed ex Watched it get shipped to Singapore Thought it was fraud So I called your company No response Sent email it took two days for a response... Ver mais
A empresa respondeu
Detalhes da empresa
Informações de contato
4,0
Muito Bom
331 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I ordered a bag and after one day they…
I ordered a bag and after one day they said it out of stock. But the money is charged in my card for a very long time.
20 de outubro de 2018
Avaliação não solicitada
Resposta da Reebonz-USA/Canada
Dear Customer,
Thank you very much for taking the time to provide us with your feedback. We are truly sorry to hear that you were not satisfied with your shopping experience.
We have successfully located your account details and I see our agent contacted you regarding this case. Please accept our sincere apologies on behalf of the boutique.
If you wish to contact us directly, you may send an email to conciergeus@reebonz.com or contact us at our US/Canada customer service line 1-888-583-8316. Once again, we would like to apologize for any inconvenience caused by your shopping experience.
-Senior Member Relationship Officer.
Items are well packaged and maintained…
Items are well packaged and maintained and remained in good condition. Any queries made are also responded within the promised dates.
17 de outubro de 2018
Avaliação não solicitada
Would not recommend
Purchased something online, went through the whole payment process, and was notified 1 week later that my order could not be fulfilled because they didn’t have the item. Never shopping here again.
16 de outubro de 2018
Avaliação não solicitada
Resposta da Reebonz-USA/Canada
Dear Customer,
Thank you very much for taking the time to provide us with your feedback. We are truly sorry to hear that you were not satisfied with your shopping experience.
We have successfully located your account details and I see our agent contacted you regarding this case. Please accept our sincere apologies on behalf of the boutique.
If you wish to contact us directly, you may send an email to conciergeus@reebonz.com or contact us at our US/Canada customer service line 1-888-583-8316. Once again, we would like to apologize for any inconvenience caused by your shopping experience.
-Senior Member Relationship Officer.
First time I purchased from them
First time I purchased from them, beautiful bag and beautifully packaged.
15 de outubro de 2018
Avaliação não solicitada
Excellent service
Excellent service. Very good collection.
11 de outubro de 2018
Avaliação não solicitada
Very convenient and everything is very…
Very convenient and everything is very cheap
10 de outubro de 2018
Avaliação não solicitada
Great bags
Great bags! Great customer service! I will purchase at Reebonz again!
10 de outubro de 2018
Avaliação não solicitada
Everything went out smoothly
Everything went out smoothly. The package took about a week or sooner to arrive and it is packed beautifully.
I’m highly recommend it.
6 de outubro de 2018
Avaliação não solicitada
pleasant purchase experience
pleasant purchase experience, fast shipping and well packed.
2 de outubro de 2018
Avaliação não solicitada
I have spent a lot of time on choosing…
I have spent a lot of time on choosing it, but just been told it is cannot been fulfilled.
1 de outubro de 2018
Avaliação não solicitada
Resposta da Reebonz-USA/Canada
Dear Customer,
Thank you very much for taking the time to provide us with your feedback. We are truly sorry to hear that you were not satisfied with your shopping experience.
We have successfully located your account details and I see our agent helped you regarding this case.
If you wish to contact us directly, you may send an email to conciergeus@reebonz.com or contact us at our US/Canada customer service line 1-888-583-8316. Once again, we would like to apologize for any inconvenience caused by your shopping experience.
I am not yet received any purchase…
I am not yet received any purchase receipt from your company. Please send it to me back 。 Thanks!
1 de outubro de 2018
Avaliação não solicitada
Service + Deals + Amazing Shipping
Discovered Reebonz on eBay and have been purchasing from the site since then.
28 de setembro de 2018
Avaliação não solicitada
Great customer service!
28 de setembro de 2018
Avaliação não solicitada
I apprehensively ordered a Moncler…
I apprehensively ordered a Moncler jacket, that every website said would be fake if ordered from an online vendor. This jacket was NOT a fake and was delivered beautifully packaged. I unfortunately had to return it bc it was too small amd couldnt exchange bc there werent any other sizes available. I smoothly returned the jacket and received a refund promptly!
Excellent customer service!
27 de setembro de 2018
Avaliação não solicitada
Very Pleased with the Service!
I really have been very pleased with the service level even though I have to return the item. Highly recommend Reebonz.
26 de setembro de 2018
Avaliação não solicitada
I am very upset you cancel my order
I am very upset you cancel my order. If you don’t have any stock don’t put it on the website.
25 de setembro de 2018
Avaliação não solicitada
Resposta da Reebonz-USA/Canada
Dear Customer,
Thank you very much for taking the time to provide us with your feedback. We are truly sorry to hear that you were not satisfied with your shopping experience.
We have successfully located your account details and I see our agent helped you regarding this case.
If you wish to contact us directly, you may send an email to conciergeus@reebonz.com or contact us at our US/Canada customer service line 1-888-583-8316. Once again, we would like to apologize for any inconvenience caused by your shopping experience.
Excellent communication and Fast turn…
Excellent communication and Fast turn around!!!
25 de setembro de 2018
Avaliação não solicitada
loved my new bag!
loved my new bag!! arrived on time and packaged perfectly.
24 de setembro de 2018
Avaliação não solicitada
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