Regency Total WarrantyAvaliações 

My experience filing a claim with Regency was surprisingly seamless. Every phase of the process, including the claim approval and the dispatch of a technician for the repair, was handled with impressive speed. Their customer service team was attentive and professional throughout. For anyone looking for an affordable protection plan that doesn't compromise on convenience or reliability, Regency is a fantastic choice.

they are able to resolve the problem on a timely manner and the tech are very professional.

Easy and straightforward registration. Alex was very professional and answered all my questions.

The salesman was polite and informative

I have no problem it all went smooth

Great customer service and knowledgeable service representative Andrew. Glad I made the call and understand why they have such a high rating.

The representative was able to confirm my status and guide me to new claim. Very helpful

Andrew, our agent, was extremely helpful. He offered us the lowest price possible bc we were seniors. Their company has an A+ rating & focus on Arkansas residents.

Andrew was professional and curtious excellent 👍

Andrew was knowable and helpful. He found a solution to fit my budget with the best coverage.

SCAM COMPANY! A/C STOPPED IN JULY!!! WAS TOLD IT WOULD BE 3 WEEKS TO GET A CONTRACTOR!!! I HAVE MY ELDERLY ASMATIC MOTHER LIVING WITH ME, 90F INSIDE NOT A GOOD SITUATION. WAS TOLD BY REGENCY TO GET MY OWN CONTRACTOR, THAT THEY WOULD REIMBURSE ME ONCE THE UNIT WAS REPAIRED. ITS NOW THE END OF DECEMBER, STILL NO
CHECK/ REIMBURSEMENT, LIES, LIES, AND MORE LIES! THEN MY DRYER GOES OUT, THEY DID SEND A CONTRACTOR OUT THE NEXT DAY.. AFTER A PHONE CALL TO REGENCY...HE TELLS ME THAT ONLY THE PARTS ARE COVERED, AND NOT THE LABOR!!! I WAS NEVER TOLD THIS WHEN I PAID FOR THIS GARBAGE PLAN UP FRONT!!! DO YOURSELF A FAVOR, STAY FAR AWAY FROM THIS SCAM, LYING, DECEIVING COMPANY!!!!

We sent a request for service on a hot water heater. The company, High Quality Plumbing wanted 100 cash to diagnose without showing up they said it needed full replacement. (our contract says a 85 service charge. We mistrusted them requiring cash. We asked for another referral to a different company, waited several days and they sent the same company. WE again asked for a referral of a reputable place and they sent a handyman who new nothing about heaters. Customer support at Regency said we could call our own plumber, We did and the problem was fixed in a day without a total replacement. However it had been 11 days without hot water and we needed to pay our tenants 400 for the inconvenience and gym membership to shower.

It started with the claims rep. Very professional and courteous. Prompt service by SRP plumbing. Called to initiate claim and the very next day the tech was here to address the problem. Unbelievable! Thank you!

Andrew was patient, knowledgeable, very polite and a great salesman.
I would recommend him to anyone who is interested in a home warranty.

I have not used it yet and it isn't available for 35 days. Going on line was easy to sign up though.
Done.

Alex was professional and pleasant to speak with. He made me feel important and especially understood. He helped me to choose the best plan for my house. I would highly recommend him for promotion and more responsibility. He is ceo material also. Thanks kindly!

Honest answers, options, and information

Undoubtedly it was the professionalism demonstrated by Andrew while setting me up with the Platinum plan. He totally understood my requirements and very quickly and professionally helped me identify the best coverage for our house/appliances and the plan that best suits us. He also worked with his supervisor to get me the best discounts that could be applied towards the plan, and I am very appreciative of him going the extra mile.

Spoke with representative name Andrew and he was very helpful. He explained the services well. I hope this company is better than what i have now. Im a senior citizen and I need a good home warranty. Thank you again Andrew.

My representative Alex was very personable. He explained the company's products with out pressure extremely well. My experience was great. The company is competitive and they offered senior discounts. Very Pleased with my plan.