The claim process with Regency went very smooth and timely. My Complaint was the company that was assigned was late for the appointment and did not have any repair products on hand.
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Veja o que dizem as avaliações
I just love being able to save money eye and get good coverage which I did not have previously. I am hoping that Alex Bucci is as I perceived him, a man of integrity. He seemed like he was not tellin... Ver mais
Regency Home Warranty has some of the rudest customer service I have ever dealt with. They talk down to you, dismiss your concerns, and make you feel like you are bothering them just by calling. On to... Ver mais
My contact was Elliot. He made everything exceptionally easy. Great value, senior discount and affordable. Changed from home choice warranty. I was looking for technicians to be available and affor... Ver mais
Detalhes da empresa
Sobre Regency Total Warranty
Escrito pela empresa
Informações de contato
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great service
The customer representative was prompt
The customer representative was prompt, polite and helpful. It didn’t require a lot of hassle and she answered all of my questions.
I have great service with all claims
Terrible service and getting a repair initiated
It has taken more than two months to get my dishwasher repaired and it’s still not repaired. The first company came out twice and said I needed a new control board the second time. I never returned my calls and never scheduled another appointment. So the warranty company chose another company and it’s been 11 days and they have yet to schedule an appointment.
It seems like everything is covered.
It seems like everything is covered.. but it's not. Completed waste of money - everything you try to claim will be an "add-on". For instance, the icemaker on a refrigerator. Even though it's a part of the fridge, it's not covered as it's considered an add-on
Good experience
He was prompt and clear and opened my…
He was prompt and clear and opened my claim rapidly.
Great warranty company with quick…
Great warranty company with quick response
The procsess for filing claims is easy
The procsess for filing claims is easy. The peope are very nice and informative. Ibthink this company is on the ball and goes above and beyone.
Easy to contact staff
Good customer service
Excellent home warranty plans!
They have excellent home warranty plans that are the best out there and the price for the plans are very affordable.The customer service team is great when I needed service they contacted a plumbing company and they were out at my house the next day.
So Grateful for Regency’s Fast Help
My boiler went out in the middle of winter, so I called Regency, and their customer service was beyond satisfactory. The claim process was smooth, and my boiler was fixed within a day. I couldn’t be happier with Regency Total Warranty they’ve never failed to provide the service I deserve. For anyone looking for a reliable warranty company, I highly recommend Regency.
Satisfied customer
I really appreciate the customer service representative because they are very helpful with my concerns, they assure me that tech will be assign and transaction are very smooth. I commend you guys for being diligent with your work.Keep it up!!
The representative was very…proficient and insightful.
The representative Andrew was very knowledgeable and helpful with me making my decision to switch to this company.
Representative was pleasant and…
Representative was pleasant and knowledgeable. Made me feel very comfortable with making an informed decision.
They were able to resolve my issues…
They were able to resolve my issues with my washer and the tech are very professional.
Very satisfied
Very satisfied with the way my claim was handled, The rep contacted tech in behalf of me and scheduled with the technician and assured me that the technician will show up on the same day tech was scheduled which really happened. I love how trustworthy this company is! My dryer got fixed in 2 days after filing the claim. What an amazing company!
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