The claim process with Regency went very smooth and timely. My Complaint was the company that was assigned was late for the appointment and did not have any repair products on hand.
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Veja o que dizem as avaliações
I just love being able to save money eye and get good coverage which I did not have previously. I am hoping that Alex Bucci is as I perceived him, a man of integrity. He seemed like he was not tellin... Ver mais
Regency Home Warranty has some of the rudest customer service I have ever dealt with. They talk down to you, dismiss your concerns, and make you feel like you are bothering them just by calling. On to... Ver mais
My contact was Elliot. He made everything exceptionally easy. Great value, senior discount and affordable. Changed from home choice warranty. I was looking for technicians to be available and affor... Ver mais
Detalhes da empresa
Sobre Regency Total Warranty
Escrito pela empresa
Informações de contato
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very easy to make a claim on the issues…
Very easy to make a claim on the issues that I am having with my house
Nice customer service
Nice customer service. I do wish certain issues had faster resolutions.
Technician was very helpful
Technician was very helpful. Now waiting for Technician to call.
FRIENDLY
Have always been helpful and very
Pleasant on the phone.
Answered my questions quickly
Professional all the time
With one simple call so many details and clear options
Andrew was very knowledgeable in the available plans and able to answer all of my questions easily. There are options foe every budget and no push to do a specific plan, only what works for me.
Easy transaction
Easy transaction. The customer service team is very helpful and they seem knowledgeable about the industry
Excellent customer service
Excellent customer serviceMax was exceptional in assisting me to…
Max was exceptional in assisting me to get the right policy for my needs.
Being a veteran and senior he made sure I received those additional benefits as well.
Regency was listed as a top three nationwide survey for home warranty companies.
I look forward to doing business with them.
My appliances are always up and running…
My appliances are always up and running super quick.
Very pleasant representative
Very pleasant representative. Good idea. Was a lot of help.
This is my first claim and I don't…
This is my first claim and I don't really have an opinion. I just filed the claim one hour ago
Friendly and helpful customer service…
Friendly and helpful customer service staff. Claims process was quick and easy.
This company is very slow to resolve…
This company is very slow to resolve claims. I waited over 5 months to receive a check for a covered item. Be sure to read the entire contract and fine print for exclusions and waiting periods.
They do their best to delay or deny claims. I finally received a prompt response after threatening to report them to the New York atty general fraud division.
Great job getting my issue cleared up
Great job getting my issue cleared up. Agent very polite
Did receive email for service
Did receive email for service. Have not accessed it yet cause doing survey. Did not realize email had arrived.
I just called in my first claim and…
I just called in my first claim and they found a technician to fix my washer quickly.
My experience has been great.
My experience has been great.
I’ve had nothing but a good experience…
I’ve had nothing but a good experience with Regency. They are accommodating and fast. Great customer service
Called warranty company immediately…
Called warranty company immediately gave me a claim number. Next day an email that I was to call appliance company for appointment everything went rather smoothly.
i was very impressed with agent who…
i was very impressed with agent who started my claim. she was very courteous and thorough. I got email with service engineers phone number within 12 hours.
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