Relative Connections Limited Avaliações 

1.179
O TrustScore é 3.5 de um total de 5

3,3

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Very Disappointed. I have had many discussions with this company so two stages have been completed and initially they came across as sincere. It has taken effort courage for me to reach out and f... Ver mais

Avaliado com 2 de um total de 5 estrelas

Relative Connections becomes ex connections after you give them your money, you cant get any replies or contact whatsoever, I don't believe a reliable company worth their salt would completely disap... Ver mais

Avaliado com 5 de um total de 5 estrelas

I wasn't sure if this would work. After all it was 1968 since I last saw the person that I wanted. Relative connections were brilliant. Found her, sensitively connected us back together. We're emai... Ver mais

Avaliado com 5 de um total de 5 estrelas

Relative Connection, found them so polite and caring, and put one at ease with on pressure. Keep one well informed, located my daughter in two days, after apart for 30 year. Life is so fantastic n... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Genealogista

Sobre Relative Connections Limited

Escrito pela empresa

Relative Connections is the UK’s leading Tracing Agency.

With a difference! We find your exact person the right way.

Since 2008 we have provided the most in-depth, ethical, and trusted people tracing service to over 21,000 people across the UK and beyond.

What makes us different is we don’t just provide you with an address for your person. That’s the start of your journey not the end.

So, once we’ve found your exact person, we include a supportive intermediary service, meaning when you’re ready to contact your person, we’ll help you to do that too.

We offer a range of tracing services including,

  • Finding a lost family member
  • Finding long lost friends
  • Genealogy Research
  • Beneficiary tracing
  • Debtor Tracing
  • Finding owners of unregistered land

Your search can be tailored to your exact needs.

Every search starts with a first step. So, we would encourage you to call us today on 0113 2825900

Our professional team can answer any questions you have and provide you with a no obligation quote.

The team are trained in data protection, GDPR, Counselling and Safeguarding.

Whomever you need to find, Relative Connections will get you the answers you’re looking for.

Book a consultation today


Informações de contato

3,3

Bom

O TrustScore é 3.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 34% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,3

Todas as avaliações

(1.179)

54 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Thank you Relative Connections…

Having contacted Relative Connections (Finder Monkey) in December 2020 I wasn't sure if this was the best way in spending my money. However having being told the process I thought apart from the money I had nothing to lose. Since the age of 18 I had always wanted to know who my biological father was, however with the wrong information initially and having no clue who it was I didn't hold much hope. My contact John (Arko) explained that he was confident that it could be done. After many twists and turns and almost 3 years on, John has managed to do what he intended to do and found my biological father. Though they don't wish to know one of the siblings does and we have started to get to know each other. I can honestly say that this has put a lot of issues I had to bed and can now move forward. I cannot thank John enough and would say if your thinking that you wish to find any relatives then you wouldn't go wrong in using Relative Connections

18 de outubro de 2023
logotipo da Relative Connections Limited

Resposta da Relative Connections Limited

Hello

Thank you for taking the time to leave a review of your experience. It has been our pleasure to assist you with this matter and we have enjoyed working with you gthroughout the course of the search.
I will pass your comments onto John, we are certainly lucky to have him, he does not, as you have experienced, give up easily!

We wish you all the best for the future and please do not hesitate to get in touch if we can be of any further assistance.

Take care

Warm regards

Sue

Avaliado com 1 de um total de 5 estrelas

Rip off merchants

Rip off merchants, wanted to charge me well over £2000.I wanted to find my biological brother because I was adopted. I'd already traced my birth parents myself. but had never met my brother. They died and I lost all contact. I gave them information about my brother including a past address. They came back with an email entitled tracing birth parents, they obviously hadn't even read the information I gave them. I'd told them they were dead and I'd already met them. Doesn't say much for their research skills if they can't even read the initial email.

18 de outubro de 2023
Avaliação não solicitada
logotipo da Relative Connections Limited

Resposta da Relative Connections Limited

Hello

Thank you for your review.

It is disappointing to see such a negative review amongst such positive reviews from clients who have used our service.

We offer a no obligation and free quotation. the cost of our services vary and whilst your enquiry came through as a birth parent search we established from the communication from you that it was actually a sibling trace, nevertheless it was still a search for birth family and therefore the service quoted would have been for an adoption related search.

I apologise that the email subject line stated "Birth Parent Search" this would have auto generated from the type of enquiry made and should have been changed to reflect the search required "Birth Family Search" the content of the email was in regard to a search for your brother and so the team had read your email and were fully aware of what kind of search you required. I'm sorry the subject of the email didnt reflect this. I can assure you that this error is not a reflection on the teams research skills as I am sure our very many positive reviews demonstrates.

The team have tried to contact you to discuss this matter.
We can help you and we would like to help you. We are always open to finding a suitable solution to assisting someone.
You have not however responded to our request to discuss this with you.

If you are open to discussing this matter, we dont want anyone to feel disappointed at contact with us, then we would be happy to speak to you.

We can be reached on 01132825900 or via email info@relativeconnections.co.uk

Thank you

Regards

Sue

Avaliado com 5 de um total de 5 estrelas

Relative Connections solved a peculiarly complex story.to ask…

I contacted Relative Connections to ask them for assistance in tracing a long lost friend, given that my own efforts had not been successful. The researcher assigned to my case, Sue, was kind, extremely efficient and sympathetic when the end result gave me the sad news that my friend had died some years previously. The know-how employed was, to me, surprising and gave a fast resolution to my problem, which had many twists to the final story. I am very grateful for the efforts made on my behalf. Thank you!

12 de outubro de 2023
logotipo da Relative Connections Limited

Resposta da Relative Connections Limited

Hello John

Thank your for lovely review and I am only sorry that we didnt have happier news to share with you. I am glad that we were able to give you some further information and a resolution of sorts.

Please do not hesitate to get in touch at any time if we can be of any further assistance.

Take care

Warm regards

Sue

Avaliado com 5 de um total de 5 estrelas

I enquired about conducting my search…

I enquired about conducting my search around 4 years before I finally decided to go ahead , staff were available to answer all my questions in that period and did not pressure in any way , which gave me the confidence to take my time and not feel any pressure
I have just been United with my dad after 45 years and a whole new world has opened up to us all
I am so grateful to Sue and all the staff I dealt with who were not only professional but compassionate, patient and heart felt
The ways they handled the search and subsequent dealing with my dad was very kind ,non judgmental and empathic
This is more than a business and the staff take their responsibilities as a personal task
I would have no hesitation in recommending and even if you don’t find the outcome you desire I would have every confidence that this would be handled with the same diligent care and attention

12 de outubro de 2023
logotipo da Relative Connections Limited

Resposta da Relative Connections Limited

Hi Denise

Thank you for your lovely review and kind recommendation.

We were delighted to be able to conclude the search successfully and for the intermediary to have such a positive outcome. It was so lovely to hear your update and for you to share how well things are going.

On behalf of all the team we would like to thank you for choosing us to carry out this very important work on your behalf and wish you and your family all the very best for the future.

Warm regards

Sue

Avaliado com 5 de um total de 5 estrelas

Thank you

I just wanted to say thank you to the staff at Relative Connections for their help with tracing a family member. When I first made contact, Tom was patient and listened carefully, which I appreciated. I subsequently stayed in touch with Sue and she was supportive throughout. Although she has so far received no response from the person I was searching for, she has confirmed my family member is alive and well. She has also written to them twice and reassured me by showing me the content of the letters (minus my relative's address) as well as proof of delivery. One thing I liked about the service is that a personal letter from me was able to be passed on to my relative alongside Sue's second letter despite the fact they received no response to the first letter -- other services I looked into did not offer this option. This was important because if my family member continues to not respond, I can rest easy knowing they know I wish them well, and it will have been their choice to not make contact. Thanks again, and I will recommend the service in the future.

6 de outubro de 2023
logotipo da Relative Connections Limited

Resposta da Relative Connections Limited

Hello

Thank you so much for taking the time to leave a review and for your kind recommendation. It has been a pleasure to work with you throughout.

Please do not hesitate to get in touch at any time if we can ever be of further assistance.

Take care

Warm regards

Sue

Avaliado com 5 de um total de 5 estrelas

Excellent experience with Relative Connections

I have had a very good experience with this company. The communication has been outstanding at all times and I have known throughout the process exactly what the situation is. Regular phone calls and emails - this is how all companies should operate.
Josh, my trace researcher has been supportive, kind, patient and determined to put me back in touch with long lost friends. He has been so positive and supportive that the whole experience has been good from start to finish.
I would highly recomend this company if you are searching for a lost relative or friend. They do their job but the way they do their job is the key.

5 de outubro de 2023
logotipo da Relative Connections Limited

Resposta da Relative Connections Limited

Hello

Thank you for your lovely review and kind recommendadtion, it was wonderful to be able to assist you with your search and to assist with putting you back in touch.

I will certainly pass on your kind words to the team and in particular Josh.

Please do get in touch if you ahve any questions or require any further assistance.

Kind regards

Sue

Avaliado com 5 de um total de 5 estrelas

Great comany …

Great company I have been trying to find out about my family for a long time and I am so greatful for there support they were so friendly helpful.and kind and I am hoping to use there service again in the future

2 de outubro de 2023
Avaliação não solicitada
logotipo da Relative Connections Limited

Resposta da Relative Connections Limited

Hi Stuart

Thank you for taking the time to leave us a review and for choosing us to carry out this research on your behalf.
It has been our pleasure to assist you and we look forward to working with again in the future.

Take care

Warm regards

Sue

Avaliado com 5 de um total de 5 estrelas

I chose relative connections to help…

I chose relative connections to help find my biological father after many failed attempts to try & find him myself I decided I needed professionals to help find him.
And they did exactly that.
They found him & after 26 years, I’ve finally been able to speak to him over the phone.
I cannot thank relative connections enough.
The whole team has been amazing with me. Thank you!

2 de outubro de 2023
logotipo da Relative Connections Limited

Resposta da Relative Connections Limited

Hello

Thank you for your review. It was our absolute pleasure to be able to assist you in locating/contacting your father and we are delighted that the outcome has been so positive for you.

Please do not hesitate to get in touch if we can ever be of further assistance.

Take care.

Warm regards

Sue

Avaliado com 5 de um total de 5 estrelas

A professional organisation

You were very professional but unfortunately my search was unsuccessful

28 de setembro de 2023
logotipo da Relative Connections Limited

Resposta da Relative Connections Limited

Hello

Thank you for your taking the time to leave a review.

Whilst the search itself was successful we do appreciate that the outcome, once we made contact, was not as you would have hoped. I do know how disappointing this can be.
Our policy is to ensure that we advise our door is always open should there ever be a change of heart/circmustances and should this ever be the case then we would be in touch immediately.

Thank you for choosing us to carry out this very important work on your behalf.

Warm regards

Sue

Avaliado com 5 de um total de 5 estrelas

Provided me with the exact information…

Provided me with the exact information I sought

26 de setembro de 2023
logotipo da Relative Connections Limited

Resposta da Relative Connections Limited

Hello

Thank you for taking the time to leave a review of the service.

We were happy to assist and very appreciative of you choosing us to carry out this work on your behalf.

Please do not hesitate to get in touch if we can ever be of further service to you.

Warm regards

Sue

Avaliado com 5 de um total de 5 estrelas

Josh and co.... what a team!

I was delighted with the service from everybody, particularly Josh Gibson. They were all incredibly helpful, polite and told me straight up what they could do and what they mightn't be able to and what the rules were and the cost and so on.

Josh was particularly helpful and solved the case almost instantly! He took great delight in telling me exactly how it had all unfolded. The lady I was looking for also told me to pass on her admiration and said what an incredibly nice and sympathetic man Josh was so I thought it'd be good to pass that on.

7 de setembro de 2023
Avaliação não solicitada
logotipo da Relative Connections Limited

Resposta da Relative Connections Limited

Hello

Thank you for your very kind review. Josh is indeed all of the above and an incredible researcher to boot. We are lucky to have him on the team. I will be sure to pass on your comments.

We were absolutley delighted to be able to assist you in your search and Josh tells me it was an absolute privelege to speak to the lady you were looking for and that she was incredibly lovely so please do thank her on his behalf.

Please do not hesitate to get in touch if we can ever be of further help.

Take care

Warm regards

Sue

Avaliado com 5 de um total de 5 estrelas

I first contacted Relative Connections on 29/8/23

I first contacted Relative Connections on 29/8/23 to find my half-sister, who I had never met. On 7/9/23, I received my first email from her, and we have since exchanged a few emails. I am really pleased with the service, as I had been looking for her since 2020, and had exhausted every other method I could think of to find her.

7 de setembro de 2023
logotipo da Relative Connections Limited

Resposta da Relative Connections Limited

Hello

Thank you for your review.

The team were delighted to be able to put you in contact with your half sibling and we are delighted to hear that it is going well.

Please do not hesitate to get in touch if we can ever be of any further assistance.

Warm regards

Sue

Avaliado com 3 de um total de 5 estrelas

Right people for the job

Very good work but very expensive on this occasion
Nice people

26 de setembro de 2023
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Resposta da Relative Connections Limited

Hello

Thank you for taking the time to leave a review of our service.

We provide no obligation quotations on all of our services and various methods of payment. We have not made any changes to the cost of our services for several years and will work with people to assist if the cost is an issue, offering payment plans etc.

We very much appreciate you choosing us to carry out this work on your behalf and please do not hesitate to get in touch if we can be of any further assistance.

Kind regards

Sue

Avaliado com 5 de um total de 5 estrelas

Cathy West Midlands

Cathy West Midlands

I have no hesitation in recommending Relative Connections to anyone seeking a long lost relative/friend.

They are helpful, caring and compassionate.

They traced the person I was looking for very quickly, and although it was a very sad outcome, the manner in which I was given the news could not have been more thoughtful and compassionate.

I would single out Sue Harrison for the follow up she did with me to ask how I was coping and she went above and beyond anything I expected from the company.
Definitely 5 star.

8 de setembro de 2023
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Resposta da Relative Connections Limited

Hi Cathy

Thank you for your very kind review.

We were very happy to assist you and only sorry that the conclusion was such a sad outcome.

We do pride ourselves on the after care and support element of our service and I am so happy that this has been some small comfort to you.

Please do not hesitate to reach out if there is any further assistance we can offer.

Take care

Warm regards

Sue

Avaliado com 5 de um total de 5 estrelas

A Double Edged Sword

Relative Connections Ltd [ aka Finder Monkey ] is a welcome rebranding who clearly have access to Search Engines not publicly available.
The Trace Search was successful on the day of asking with proof of life et-al provided by a signed delivery note after many attempts.
However, I was advised that data protection prevents disclosure of the delivery address.
This makes the whole process seemingly 'worthless' not to mention the reflected stress, ensuing frustration and emotional issues.
Beware of 'Failure at the Post'

Graham C

Reply; I repeat
Beware of 'Failure at the Post'

7 de setembro de 2023
logotipo da Relative Connections Limited

Resposta da Relative Connections Limited

Hello

Thank you for your review and for your patience throughout the search and contact efforts.
We do appreciate how disappointing it is when the person you have sought chooses not to engage. We are always here to offer support if this is required and so please do reach out to me if you would like to talk about this.
Our door is always open, as I know yours is, should there ever be a change of heart/circumstances.
Thank you for choosing us to carry out this very important work on your behalf and if you do need any support then please do not hesitate to let me know.

Take care.

Warm regards

Sue

Avaliado com 5 de um total de 5 estrelas

I was amazed!

I was amazed by how fast my person was found. Great communication and a personalised experience throughout. Thank you very much.

7 de setembro de 2023
logotipo da Relative Connections Limited

Resposta da Relative Connections Limited

Hello

Thank you for taking the time to leave a review.

It was a pleasure assisting you and please do get in touch if we can ever be of further assistance.

Take care.

Warm regards

Sue

Avaliado com 5 de um total de 5 estrelas

Relitiveconnections-the finders.

Relitiveconnections-the finders.
I have been tracing old friends all over the world and had lots of success but when it came to finding some one in the UK I began to have problems just kept drawing a blank.
So contacted Relitiveconnections well within a few days they found the person I could not.
It's a exhalant service not cheap but not to expensive and you can pay in instalments or so I believe.
Thanks a lot Relitiveconnections.

15 de agosto de 2023
logotipo da Relative Connections Limited

Resposta da Relative Connections Limited

Hello

Thank you for taking the time to review our service.
We were very happy to be able to assist you in your search and we great appreciate you taking the time to write about your experience.

Please do not hesitate to get in touch if we can ever be of further service.

Take care

Warm regards

Sue

Avaliado com 5 de um total de 5 estrelas

Relative Connections traced my friend…

Relative Connections traced my friend within 24 hours, which was quicker than I had expected. The process from start to finish was conducted with respect and understanding and professionalism. Thank-you Relative Connections.

7 de setembro de 2023
logotipo da Relative Connections Limited

Resposta da Relative Connections Limited

Hello

Thank you for your kind review.

We were pleased to be able to assist you with this matter.
We wish you all the best and please do get in touch if we can offer any further assiatnce or support.

Take care

Warm regards

Sue

Avaliado com 5 de um total de 5 estrelas

A Tremendous Experience

A tremendous experience. Friendly, professional and highly efficient. A family member I had been trying to locate for 6 months, they located in two days.

I would highly recommend them to anyone.

8 de setembro de 2023
logotipo da Relative Connections Limited

Resposta da Relative Connections Limited

Hello

Thank you for your review.

We were delighted to be able to assist you with your search and to be able to facilitate getting you in touch.

We wish you all the very best for the future and please do get in touch if we can ever be of further service.

Take care

Warm regards

Sue

Avaliado com 5 de um total de 5 estrelas

Supportive throughout my search…

Supportive throughout my search couldn’t of done any better thank you so so much for all your help much appreciated

7 de setembro de 2023
logotipo da Relative Connections Limited

Resposta da Relative Connections Limited

Hi Samantha

Thank you for kindly leaving a review.

It was a genuine pleasure to work with you and we are very grateful for you choosing us to carry out this very important work on your behalf.

Please do not hesitate to get in touch if we can be of further assistance or offer any support.

Warm regards

Sue

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