I have used this company before and can confirm that they are very efficient in keeping me informed of every stage of the order being processed. My shoes arrived very quickly and are just perfect.
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Veja o que dizem as avaliações
I did not receive receive my shoes. Despite attempts at trying to find out where they were. It appears not even received at Evri despite order saying fulfilled. Only course I had is to request ref... Ver mais
I am very pleased with the shoes I purchased here. They are comfortable, well-made, and look great. They fully met my expectations and are very comfortable to wear. I will definitely return in the f... Ver mais
Bought suede slip'on loafers Excellent! Been buying them for over half a generation, first sold from Chums then latterly Cotton Traders! Half price! Delivered in a coupla days! couldn't be more imp... Ver mais
Detalhes da empresa
Escrito pela empresa
Grab yourself a bargain and visit Rennaclothing.co.uk - Outdoor clothing and footwear from many different brands. We have everything you need from hats to shoes and everything in between! Huge selection of items, Men's, Women's and Kids clothing available. We also sell accessories and camping equipment.
Informações de contato
Renna, Middle Engine Lane, NE28 9NT, Newcastle, Reino Unido
- contact@rennaclothing.co.uk
- rennaclothing.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 14% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very pleased with my purchase and will…
Very pleased with my purchase and will use this company again.

Resposta da rennaclothing.co.uk
Good
Updates are done well. Due to nye etc the updates didn't happen but delivery was quick. Courier just left parcel outside front door without ringing bell. I was out so could have asked them to leave elsewhere. Items for well and are great quality.

Resposta da rennaclothing.co.uk
Would not rate this company at all…
Would not rate this company at all cheap boots,3 weeks if emails and ringing them for a return label for a refund and nothing absolutely appalling,I'll be in touch with fraud

Resposta da rennaclothing.co.uk
Excellent service & product
Excellent service & product. Good price & prompt delivery, would use again

Resposta da rennaclothing.co.uk
Amazing spoke to the company about a…
Amazing spoke to the company about a issue with my order getting help and fixed the issue straight away

Resposta da rennaclothing.co.uk
Complete scam
Complete scam , took my money said despatched, sent me evri tracking details , boots did not arrive , tried tracking called evri they said it was a fake tracking number and they had not had anything from this company , tried calling , emailing , whattsapp, no replies , had to escalate to my bank and eventually they refunded me re YOUR REPLY my bank got me my refund after all my messages and phone calls the only reply I got from you was to lie to me and tell me my parcel was definitely on its way and even supplying a tracking (fake ) number and then when you saw this review 20 days later ? You ignored god knows how many whattsapp and emails

Resposta da rennaclothing.co.uk
Changed star rating
Ordered a pair of boots, they were too small. I have contacted them numerous times via email, WhatsApp and rang them as I need to send them back. Still waiting for a returns label to send the boots back, that were delivered a week ago. Your customer after care is awful. Reading some of the reviews I have noticed others have struggled to contact you. Why should we be asking for a returns label so we can get a refund? Don't have to do that with other companies you just use their returns portal to generate your return and get a label/QR code to return your item. I've changed the number of stars for experience to 3 as you did contacting me within 24 hrs but I had to send numerous WhatsApp and emails regarding customer service to get a response from you. You just need to change your returns policy to QR code so the customer can print their own label rather than having to contact yourselves.

Resposta da rennaclothing.co.uk
Positive Shopping Experience
I received good quality boots at a bargain price. Shipping was fast and reliable.

Resposta da rennaclothing.co.uk
Do not order from this company
Do not order from this company, could be a scam!!!
I placed an order on 17th September which I haven’t received. I’ve emailed, called and sent a message on Facebook & haven’t received a response.
Very poor!!!!!

Resposta da rennaclothing.co.uk
Poor customer service
Order arrived but as item doesn’t fit would like to return it. No response from company when asking for returns information (Website says contact them for returns so no information provided in package). Have tried to contact almost every day since receiving order.

Resposta da rennaclothing.co.uk
Was able to purchase an item I couldn’t…
Was able to purchase an item I couldn’t buy from regatta shop

Resposta da rennaclothing.co.uk

Resposta da rennaclothing.co.uk
EFFICIENT
Goods I wanted were in stock at a reasonable price. Website was easy to navigate and ordering straightforward. Delivery speedy and tracking simple. Couldn't fault anything.

Resposta da rennaclothing.co.uk
Excellent delivery time and sandals as…
Excellent delivery time and sandals as described very nice they are too. Thank you.

Resposta da rennaclothing.co.uk
I have tried to contact you twice via…
I have tried to contact you twice via email to arrange for return of item as too big!! no response at all from you!!

Resposta da rennaclothing.co.uk
True to Life
Because after trying them on they where a good fit and were comfortable

Resposta da rennaclothing.co.uk

Resposta da rennaclothing.co.uk
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