NEVER USE THIS SERVICE THEY ARE A SCAM! They steal $65 for their services even if you cancel during your free trial period. I have had multiple emails back and forth with them and they are condescendi... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
NEVER USE THIS SERVICE THEY ARE A SCAM! They steal $65 for their services even if you cancel during your free trial period. I have had multiple emails back and forth with them and they are condescendi... Ver mais
A empresa respondeu
Outrageous unseful service You will need to pay the linked agency sites to contact the landlords in addition to Rentola's fees. The unsuscription proccess is extremely misleading. Even mor... Ver mais
A empresa respondeu
DONT EVER USE THIS COMPANY PLEASE! They are a scam and won’t give my money back, I have never signed up for them and never will and they have taken $195 out of my account without permission! The peopl... Ver mais
A empresa respondeu
The fact that all the 5 star reviews are people reviewing the staff who helped them try to cancel is hilarious! No actual 5 stars for the actual service provided is funny imo. It seems like the cu... Ver mais
A empresa respondeu
Looking for your next rental property? Rentola is your best choice! At Rentola, we make it easy for tenants and landlords to connect, helping you find your ideal home quickly and efficiently. Whether you’re searching for an apartment, house, or room, Rentola offers a wide range of rental properties to suit every budget and lifestyle. With listings available on your chosen location, our platform makes your search effortless and gives you the best opportunity to secure your perfect rental. Need help or have questions? Our friendly support team is here to guide you every step of the way. You can reach us easily through Rento, our virtual assistant found on our FAQs, or by filling out the contact form in the T&Cs on our website. At Rentola, we strive to make your rental journey simple, transparent, and completely stress-free.
Austrália
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Mary agreed to credit my account as I thought I had cancelled my subscription but it appears I didn't. Great service

Resposta da Rentola.com.au - Making property search smarter
Very good and fast service, solved my problem and i am happy with the result, the person that helped me was Rover. I would just like to write this to acknowledge his amazing service

Resposta da Rentola.com.au - Making property search smarter
Although at first it seemed difficult to cancel subscription… The email support was swift and effective to resolve - Thanks Mary.

Resposta da Rentola.com.au - Making property search smarter

Resposta da Rentola.com.au - Making property search smarter
Mary helped me a lot and was extremely friendly ☺️

Resposta da Rentola.com.au - Making property search smarter
Hi I would love to rent a property from you I'm working with a husband of 24 year and 2 adult children My daughter has a brain tumour and is very sick my son has returned from 7 years in new Zealand to help with our family the property owner is selling the home I'm so worried to look after my sick family

Resposta da Rentola.com.au - Making property search smarter
Thank you to Nina i had the opportunity to manage easily and correctly my membership. She helped me with some problems and she has been really fast!

Resposta da Rentola.com.au - Making property search smarter
Your response to request is prompt plus there are no complications in accessing your properties on rent.

Resposta da Rentola.com.au - Making property search smarter
I had an issue with my account and Mary was able to assist me with exceptional customer service and support.

Resposta da Rentola.com.au - Making property search smarter
Mary understood my hardship and provided
excellent service.

Resposta da Rentola.com.au - Making property search smarter
Mary has been an absolute delight. She assured me with my issue and solved it right away. Mary was wonderfully helpful, and commend her for all of her attentiveness to an excellent client experience!

Resposta da Rentola.com.au - Making property search smarter
Customer Service is excellent, was helped by Mary, who really helped me when it came to cancelling my subscription. Which really shows they and Mary in particular care about helping the customer over trying to trap you into paying more a subscription you no longer need.
Mary was beyond helpful and professional, a real superstar. So thank you very much.

Resposta da Rentola.com.au - Making property search smarter
Scam website. Beware!
I signed up to a trial and called three real estate agents for properties advertised on Rentola.com.au. Each of the agents informed me the listings were very old and were rented a long time ago. They also advised the advertised monthly price is in fact a weekly price and it is a known fault with Rentola.com.au website.
I contacted Rentola but they never replied to me. I successfully got my money back via chargeback via my bank.

Resposta da Rentola.com.au - Making property search smarter
Very few listings, charged me $2 to find that out, and then a monstrous $65 for a monthly subscription a few weeks later despite my never having visited the site again, and receiving no reminder of an upcoming charge. Is now refusing to refund.
Mary's service was fantastic - prompt and friendly.
Thanks for your assistance Mary!
Tracey

Resposta da Rentola.com.au - Making property search smarter
DO NOT USE
DO NOT USE. Absolute money grab. Do not use this service, difficult to cancel membership and then they send you emails for overdue payments and try to take money from your account after you have told them to stop, and send emails threatening debt collectors. Using a different name to hide from bad reviews elsewhere
Excellent assistance available and very polite and easy to follow program. Happy and friendly ! 🙋♀️
Thank you 😊

Resposta da Rentola.com.au - Making property search smarter

Resposta da Rentola.com.au - Making property search smarter
Iam satisfied with the action that was needed to organise my refund into my account, cheers Byron Bending.

Resposta da Rentola.com.au - Making property search smarter
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