Rentumo AU Avaliações 97

I wasn't happy when I noticed I had been charged after the trial period, and my first impression wasn't great. I contacted customer support and explained my concerns.

To their credit, the support team responded professionally, listened to my situation, and eventually approved a refund as an exception. The process took a few emails, but they were respectful and helpful throughout.

The experience started off frustrating, but I appreciate the effort made by the customer service team to resolve the issue and find a solution.

Sam was great he made a bad situation good he was friendly fast replying and easy to talk to I really appreciate his help ☆

Customer service has been excellent

I just received a notification from my bank saying they just tried to take $65 from my account via my card , luckily my bank picked up on this transaction and frozen my card so they are now blocked and reported . I have never dealt nor ever heard of this mob so people be aware I were lucky there scam did not work

Sam at Rentumo was able to cancel my account after the free trial when I accidentally left it too long and I very much appreciate it, was quick and easy thank you

I had a good experience using the Rentumo app.
The platform is easy to use and helpful during the property search process.
The support team is friendly, professional, and responds promptly, which I really appreciated.
Overall, a useful service and a smooth experience.

had a good experience with Rentumo’s customer service team. There was some confusion on my end about the subscription, but when I reached out, they responded politely and handled my concern professionally. They took the time to review my case and offered a fair resolution, which I really appreciated.

It’s great to see a company that is willing to listen and support their customers when issues come up. Thank you for your understanding and assistance!

I signed in for 7 days free and got charged before that was up. Im very disappointed but not surprised by company greed

Funny coz I showed you bank statements proving it was rentumo au

I had a trial of this premium subscription and cancelled the day it was due to renew.

I contacted the support team and asked them to cancel the debit attempt.

After being told they couldn’t do so so until after I’d posted a positive review for them, we negotiated and they cancelled it.

Thank you for your assistance.

I had a great experience with Rentumo’s customer service. I contacted them regarding my subscription and even though my cancellation was late according to their terms, they kindly made an exception and offered a refund. The support team was very responsive, understanding, and professional throughout the process. I really appreciate the help and the quick resolution. Thank you for the excellent customer service!

Great my subscription went over and was charged an extra amount and they kindly said they would refund my money. Thank you very much.

I was genuinely surprised at how quickly the rental offers started coming through after signing up. It made searching for properties so much easier and saved a lot of time. A great platform for anyone looking for rentals. Highly recommend.

Communication with customer service team was prompt

No clear terms and conditions. Support is terrible!!!

I had a really positive experience with Rentumo’s customer service. Even though my cancellation was later than the normal terms allow, Sam took the time to review my case and made an exception by voiding the unpaid invoice. I truly appreciated how understanding and professional they were throughout the process. It’s always reassuring when a company values customer satisfaction and is willing to help find a fair solution. Thank you for the great support!

I had forgotten about cancelling a subscription with Rentumo and had $65 automatically debit my account. Yes I knew it would need to be cancelled however i missed cut off date an paid penalty.wasnt happy so I asked for refund.
I wish u didn't always have to sign up to websites just so u can see what they offer. And then want you to pay after so many free days .
Great marketing and quick way to make money.people like myself to be forgetful and BAM $$money for Jam on poor souls who did not cancel on time.
It's a rental property market offering another avenue but not worth the service.
No they weren't even going to refund unless I did this.
If only you got a choice to continue or cancel before automatically charged.

Used rentumo while looking for a new rental I did not find a place but after having some issues Sam from customer service helped me in a quick and professional manner thanks Sam

Rentumo takes care of it’s clients and delivers best and convenient Service

It’s ok but I have stopped using this to look for houses