Rentola.ie - Making property search smarter Avaliações 

169
•
O TrustScore é 1.5 de um total de 5

1,7

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Il y a deux mois, je me suis inscrit pour trouver un appartement. Les frais d'inscription pour les nouveaux utilisateurs étaient de trois euros pour la première semaine. J'ai payé pour voir s'il y ava... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Hej! Jag heter Hagie och har precis fått nytt heltidsjobb som Souschef på Vann Spa Hotell Konferens i Brastad. Av den anledningen behöver jag flytta från Sunne med min familj, där jag har jobbat som k... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I canceled my subscription yet I've been charged 39 euros after several weeks! I can't even log into my account on the website because it keeps freezing. My email was met with an automated email comp... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

AKTA, AKTA , A K T A er för bedragare!!!! Betalat 299kr via mitt kort vilket är rimligt Nu har jag funnit en bostad och önskar avsluta min prenumeration men det går inte! Försökt nu flertal g... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Corretora de aluguel de imóveis

Escrito pela empresa

Looking for your next rental property? Rentola is your best choice! At Rentola, we make it easy for tenants and landlords to connect, helping you find your ideal home quickly and efficiently. Whether you’re searching for an apartment, house, or room, Rentola offers a wide range of rental properties to suit every budget and lifestyle. With listings available on your chosen location, our platform makes your search effortless and gives you the best opportunity to secure your perfect rental. Need help or have questions? Our friendly support team is here to guide you every step of the way. You can reach us easily through Rento, our virtual assistant found on our FAQs, or by filling out the contact form in the T&Cs on our website. At Rentola, we strive to make your rental journey simple, transparent, and completely stress-free.


Informações de contato

1,7

Muito Ruim

O TrustScore é 1.5 de um total de 5

169 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

1,7

Todas as avaliações

(169)

13 avaliações nos últimos 12 meses

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Avaliado com 4 de um total de 5 estrelas

I’m only leaving this review because of…

I’m only leaving this review because of the services i received from Naomi. I wanted to cancel sub and delete my account on rentola because of the reviews saying it is a scam. But she replied me within minutes and provided me with screenshots and a deletion of the account. Great customer support. If you ask me.

18 de novembro de 2022
Avaliação não solicitada
logotipo da Rentola.ie - Making property search smarter

Resposta da Rentola.ie - Making property search smarter

Hello,

Thank you very much for your review!

We are happy to hear that you are satisfied with our services.

Have a great day!

Best regards
Rentola.ie

Avaliado com 2 de um total de 5 estrelas

Cancel subscripcion

Three months ago I deleted my account of rentola.
Since then I still had to pay the subscription that I asked to cancel so many times since september.
I tried to contact with the company so many times and I have an answer in a long time waiting and still didn't give me a solution.Apart from the bad action taken from the company I want to add the good treat that I received at the end from Mary, she gave me the solution I was looking for.

9 de novembro de 2022
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

7-day trial

I signed up for a 7-day trial, but cancelled it after 3 days. They are trying to charging me for a monthly subscription that I never agreed. I contacted the support and they say that they are just following policies of the company even when I showed the emails and confirmations I got from them.
*UPDATE*
After several emails they cancelled the bill

1 de novembro de 2022
Avaliação não solicitada
logotipo da Rentola.ie - Making property search smarter

Resposta da Rentola.ie - Making property search smarter

Hi,

Thank you very much for your review! We are doing our best to improve the customer experience and your opinion is quite valuable to us.

We are happy to hear that you are satisfied with our services.

Have a great day!

Best regards
Rentola.ie

Avaliado com 5 de um total de 5 estrelas

Uncomplicated

It's a reasonable platform that delivers what's due and there's no problem on cancelling the signature.

10 de outubro de 2022
Avaliação não solicitada
logotipo da Rentola.ie - Making property search smarter

Resposta da Rentola.ie - Making property search smarter


Thank you very much for your review!

We are happy to hear that you are satisfied with our services.

Have a great day!

Avaliado com 1 de um total de 5 estrelas

SCAM SCAM SCAM company

Would I trust this company? Definitely definitely definitely not. This is a SCAM SCAM SCAM SCAM company. They charge you a small fee to sign up for 7 days and a larger fee every month thereafter if you don't cancel. Other reviewers will tell you that it's from difficult to almost impossible to cancel. For this small fee they will give you more details for property that you are interested in. The properties are in my opinion not available. I say this because I own 2 properties that they say is up for rent. I can confirm that these properties are NOT available for rent. The photos are at least 2 years old and have been stolen from a local Estate Agents website. Avoid avoid avoid at all costs. SCAM SCAM SCAM company working out of Denmark.

13 de outubro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The rentola charged wrong

The rentola charged wrong, but I talked with them through an email and Renver solve the problem!

10 de outubro de 2022
Avaliação não solicitada
logotipo da Rentola.ie - Making property search smarter

Resposta da Rentola.ie - Making property search smarter

Hi ,

Thank you very much for your review!

We are happy to hear that you are satisfied with our services.

Have a great day!

Best regards

Avaliado com 5 de um total de 5 estrelas

Good support from rentola, but many scams

I didn’t find any apartment our house to rent, there are many scams . But the support from rentola was very good once they replied me really quick

7 de outubro de 2022
Avaliação não solicitada
logotipo da Rentola.ie - Making property search smarter

Resposta da Rentola.ie - Making property search smarter

Hi ,

Thank you very much for your review!

We are happy to hear that you are satisfied with our services.

Have a great day!

Best regards

Avaliado com 1 de um total de 5 estrelas

I’ve emailed your services 3 times…

I’ve emailed your services 3 times already and no one has got back to me. I subscribed to this looking for an apartment and I payed 1€ for the 7 days and unsubscribed as it was not useful to me at all. Even though I “unsubscribed” they still took out 39€ Twice. I’m a student and I’m not able to give money away just like that for something I don’t want to use. So please get back to me as I want a refund as soon as possible. Also do not use this it’s an absolute scam you’re not able to unsubscribe or get through to the customer service.

19 de setembro de 2022
Avaliação não solicitada
logotipo da Rentola.ie - Making property search smarter

Resposta da Rentola.ie - Making property search smarter

Hi ,

Thank you very much for your review!

We are happy to hear that you are satisfied with our services.

Have a great day!

Best regards

Avaliado com 1 de um total de 5 estrelas

RENTOLA REFUND ME

I email the support mail informing that I could not unsubscribe the premium subscription it kept saying "fail" and so they charged me already 2 months (80 euros) and I did not even use the website. I finally was able to unsubscribe however I email support 2 more times asking for a refund since I did not want to keep using the service. No response until these dates. Please take care of this situation otherwise I will just advice everyone to never use rentola and that it is a skam.

29 de setembro de 2022
Avaliação não solicitada
logotipo da Rentola.ie - Making property search smarter

Resposta da Rentola.ie - Making property search smarter


Thank you for your review. We appreciate that you took the time to give us feedback.

We are sorry to hear that you are not satisfied with our service.

We would like to have the chance to fix the issue you are facing and give you a better experience with us.

Please contact us at [info@rentola.ie] so our customer service can assist you in the matter.

Avaliado com 1 de um total de 5 estrelas

Beware automatic resubscription

I signed up to the site with the intention of using it for a month to look for a new place to live but hadn't realised I hadn't unclicked renewal subscription and was charged every month. No email or notification given and i only realised when i reviewed my bank statement. Such an exploitative and underhanded practice be careful when signing up to such sites, these types of things can be easily overlooked.

27 de setembro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

You are threatened with debt collectors…

You are threatened with debt collectors when you don't pay for this SCAM! They confirm then use them!

1 de setembro de 2022
logotipo da Rentola.ie - Making property search smarter

Resposta da Rentola.ie - Making property search smarter


Thank you for your review. We appreciate that you took the time to give us feedback.

We are sorry to hear that you are not satisfied with our service.

We would like to have the chance to fix the issue you are facing and give you a better experience with us.

Please contact us at [info@rentola.ie] so our customer service can assist you in the matter.

Avaliado com 5 de um total de 5 estrelas

Hej!

Hej!
jag intresserad den här lägenhet

6 de setembro de 2022
Avaliação não solicitada
logotipo da Rentola.ie - Making property search smarter

Resposta da Rentola.ie - Making property search smarter

Hej Khalif,

Tack för din recension och de fina orden!

Vi är glada över att höra, att du är nöjd med oss.

Ha en trevlig dag!

Med vänlig hälsning

Avaliado com 4 de um total de 5 estrelas

After a week I have received a…

After a week I have received a response!! RENVER from the customer service team has kindly issued a refund to my account. It was stressful but got there in the end, I appreciate his help and he/she was a great help

1 de setembro de 2022
Avaliação não solicitada
logotipo da Rentola.ie - Making property search smarter

Resposta da Rentola.ie - Making property search smarter

Hi Jonathan,

Thank you very much for your review!

We are happy to hear that you are satisfied with our services.

Have a great day!

Best regards

Avaliado com 5 de um total de 5 estrelas

I made an error on my subscription…

I made an error on my subscription service which was totally my mistake. I reached out for advice and help and was met with efficiency, speed and a great solution. A very happy client

24 de agosto de 2022
Avaliação não solicitada
logotipo da Rentola.ie - Making property search smarter

Resposta da Rentola.ie - Making property search smarter

Hi ,

Thank you for your review!

We are glad to hear that you got the help you were looking for. Your feedback means a lot to us.

Have a great day!

Best regards
Rentola

Avaliado com 1 de um total de 5 estrelas

Who are these people??? This is a total SCAM

Who are these people???? I had a guy turn up on my doorstep last Saturday to view my home. He wanted to rent it. My home is not up for rental. It transpired that Rentola are advertising my home on their website. I felt so sorry for the guy as himself, his wife and 2 children have to leave where are currently living in 3 weeks and have no where to go. He was so disappointed. I went straight to the Garda and reported the site. They told me to advise the people to block the account they used to register on this site. There is no way to contact anyone at Rentola. I have sent 3 messages telling them to take down the advert and it is still there so I will probably have more people turning up. This is a dreadful situation for both myself and people looking for a home.

22 de agosto de 2022
logotipo da Rentola.ie - Making property search smarter

Resposta da Rentola.ie - Making property search smarter

Hi ,

Thank you for your review. We appreciate that you took the time to give us feedback.

We are sorry to hear that you are not satisfied with our service.

We would like to have the chance to fix the issue you are facing and give you a better experience with us.

Please contact us at [info@rentola.ie] so our customer service can assist you in the matter.

Best regards

Avaliado com 4 de um total de 5 estrelas

Good help but slow

They did help, it was a slow process where replies were every two days.

20 de agosto de 2022
Avaliação não solicitada
logotipo da Rentola.ie - Making property search smarter

Resposta da Rentola.ie - Making property search smarter

Hi ,

Thank you for your review!

We are glad to hear that you got the help you were looking for. Your feedback means a lot to us.

Have a great day!

Best regards
Rentola

Avaliado com 1 de um total de 5 estrelas

DANGEROUS WEBSITE

DANGEROUS WEBSITE! Avoid using at all costs. Uses fake ads to scam you into transferring money. Not legit. 100% scam.

17 de agosto de 2022
Avaliação não solicitada
logotipo da Rentola.ie - Making property search smarter

Resposta da Rentola.ie - Making property search smarter

Hi ,

Thank you for your review. We appreciate that you took the time to give us feedback.

We are sorry to hear that you are not satisfied with our service.

We would like to have the chance to fix the issue you are facing and give you a better experience with us.

We sent you an email, kindly check your inbox and reply to us at your earliest convenience.

Best regards
Rentola

Avaliado com 1 de um total de 5 estrelas

I went on Rentola for affordable…

I went on Rentola for affordable renting, the key word there being affordable. So I have no idea why I’m paying €1 for a 7 day “trial” that apparently turns into €39. I cancelled straight away when I read the reviews.
€20 then to just go VIEW a house. What an absolute rip off!!! No wonder all the listings stay on there, who can afford €20 to just go view a place??

EDIT: they charged me €39 for cancelling!!! Thank god it was on my revolut and I top it up as I use it. SCAM SCAM SCAM!!

16 de agosto de 2022
Avaliação não solicitada
logotipo da Rentola.ie - Making property search smarter

Resposta da Rentola.ie - Making property search smarter

Hi ,

Thank you for your review. We appreciate that you took the time to give us feedback.

We are sorry to hear that you are not satisfied with our service.

We would like to have the chance to fix the issue you are facing and give you a better experience with us.

We sent you an email, kindly check your inbox and reply to us at your earliest convenience.

Best regards
Rentola

Avaliado com 4 de um total de 5 estrelas

Good experience please assist

15 de agosto de 2022
Avaliação não solicitada
logotipo da Rentola.ie - Making property search smarter

Resposta da Rentola.ie - Making property search smarter

Hi ,

Thank you for your review!

We are glad to hear that you got the help you were looking for. Your feedback means a lot to us.

Have a great day!

Best regards

Avaliado com 1 de um total de 5 estrelas

Issues with Subscription

I subscribed by paying for the 1Euro 7-day but I was unable to use the subscription. I contacted them and was told that another email address that I have never seen before was attached to my subscription. They have been unable to resolve the issue. All i urgently need is a 2-bedroom apartment/house in Lucan. Kindly do something. I am desperate.

4 de agosto de 2022
Avaliação não solicitada
logotipo da Rentola.ie - Making property search smarter

Resposta da Rentola.ie - Making property search smarter

Hi ,

Thank you for your review. We appreciate that you took the time to give us feedback.

We are sorry to hear that you are not satisfied with our service.

We would like to have the chance to fix the issue you are facing and give you a better experience with us.

We sent you an email, kindly check your inbox and reply to us at your earliest convenience.

Best regards
Rentola

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