I was very surprised to get such a prompt response, after a quick call to yourselves I was given a 7.15 appointment for the next day from Hotpoint. They were excellent and the problem of a loose... Ver mais
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Veja o que dizem as avaliações
Over the past 5 years the gentlemen called Carl has been very helpful, patience, knowledgeable and gave excellent customer service and went the extra mile with me. I can only highly recommend him and... Ver mais
Be very careful with this company. Called them to have my washing machine fixed - Very pushy to get a cover policy started and then later on told me that the current fault will not be covered by thi... Ver mais
A empresa respondeu
Having struggled with my insurers to get an appointment to have my washing machine repaired.I was desperate,went on line saw Repair+Maintain an appointment was made for the next day.The engineer arriv... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
At Repair and Maintain, we’re experts in keeping your home running smoothly. We provide fixed-price repairs on a wide range of domestic appliances, giving you peace of mind with no hidden costs. Our nationwide network of experienced engineers ensures a fast, efficient, and reliable service wherever you are in the UK — all at highly competitive rates. We take pride in the quality of our work, which is why every repair is fully guaranteed. You can trust us to get your appliances back up and running quickly and professionally.
Informações de contato
7 Pine Court Business Centre, 36 Gervis Road , BH1 3DH, Bournemouth, Reino Unido
- 03334432315
- help@repairandmaintain.com
- repairandmaintain.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 33% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
After a disappointing start
After a disappointing start. One appointment not kept and an appointment where not all the replacement parts were ordered the final appointment was successful and good. The engineer was excellent and the fitting of the replacement parts quick and efficient.
Fab service
Technical was very good and explained the issue that I was experiencing with my washing machine . He was very professional and polite
Super Carl fixed washing machine. Friendly, professional. BIG Thanks
Super Carl fixed washing machine
Obnoxious and bullying attitude
Increased the prices without notifying me. Due to a card failure I missed a payment and received a call from the rudest most obnoxious person who's only interest was to collect the money without having a respectable conversation first. He was unhappy when I refused to pay without speaking to my bank first .After receiving a letter in May I phoned to speak to them and resolve the situation but was met by the same person whose only interest was to get my card number and not discuss the issue and with his attitude only managed to agitate the situation and tested my patience once to often and yes I did the unthinkable and swore at him.( He would test the patience of the calmest of people) He is meant to be a member of the care team. What a joke, he doesn't know the meaning of the word care!
A complete scam
A complete scam, like others I was unaware I was signed up to a contract. I attempted to cancel it more than once and they still continued to take money from my account when I finally did get it cancelled.
They initially refused to cancel my 'contract' via email and only on the phone.
I have asked for my contract to be provided and because of a change in data management it no longer exists. Which is convinient.
Terrible company with a terrible attitude, beware.
Fast and perfect
Fast , and perfect..thank you so much
The company was really quick to respond
The company was really quick to respond
Repair booking was easy. Engineer arrived on time and fixed our dishwasher - very pleased.
Arrived on time
Prompt and efficient at good price.
Prompt and helpful responses to phone and email contacts. Efficient and professional engineer who diagnosed the problem and returned quickly after ordering parts. Fixed price quotation compared favourably with others.
Scam!!
Scam!!! Avoid.
This company will take your money and then vanish into thin air. Beware.
We had our Tumble dryer repaired by a…
We had our Tumble dryer repaired by a guy called Wayne . He was very friendly & caring . When he left everything was put back to as it was . 100% satisfied
Great service
Great service. I had a call 30 min before the engineer arrive and he fixed the washing machine quickly and explained the issue. Very polite.
Quick helpful service
Had someone out to me the next day - quick, helpful service - took the aftercare plan with them, so have peace of mind for future :)
This company are not to be trusted they…
This company are not to be trusted they will tell you that you have a contract and take money out of your account with out your concent they have been taking cash out of my account for 3 years I only found out when my bank card was renewed and I had a letter telling me that I had a contract with them ? I asked to see prove of it and I asked to see evidence of me given them permission to take cash out of my account as from this day still not received nothing from them what I had asked for ,and now had a email telling me I had to write to them as I can not email them as they blocked me I'm about £450 ponds down with them steillg it from my account.
Reliable And They Get The Job Done
I’ve been with R and M for about two years now and have had to call on their services twice within that period. Each time they have arranged their engineer to come round, the machine has been repaired without any fuss, and we’ve able to get on with life again. I can’t fault them and I would personally recommend them to a friend or colleague.
Washing Machine Blues
I was in a bit of a panic with a busted washing machine. It was all sorted with no fuss.
Everything was as they said
Everything was as they said. Easy to book, the guys kept me informed of when they would arrive. They were quick, tidy and friendly. As was the lady I spoke to on the phone. All in all a good experience.
Appliance quickly fixed
Appliance quickly fixed. Will use again in the future. Thanks for sorting it out.
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