Scott came out to replace the screen panel on our LG TV under our John Lewis warranty. He was prompt, courteous, and exceptionally polite—he even insisted on taking his shoes off, which was a lovely... Ver mais
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Veja o que dizem as avaliações
Scott, repaired my LG OLED TV which I bought via John Lewis, the power board was the culprit and as soon as he was able to source the part the TV was back up and running like nothing happened to it, c... Ver mais
Matthew was fantastic. He came out to fix our dishwasher and did a brilliant job. Efficient, very knowledgable and really friendly. We would highly recommend.
My experience with the repair guys has been a positive one. Tv was collected within the 3 hour slot. Scott arrived, was very knowledgeable, explained what the process would be and a rough time scale... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We are the South West’s leading independent TV & appliance repair centre providing workshop repair facilities and in-home support for home entertainment equipment and domestic appliances.
Informações de contato
4 Grace Rd S, Marsh Barton, EX2 8QE, Exeter, Reino Unido
- 01392 409701
- customerservice@repairguys.co.uk
- repairguys.co.uk
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Great service
Ryan was very friendly, knowledgeable and repaired my TV perfectly!

Resposta da Repairguys
Matthew did a brilliant job
Matthew did a brilliant job. He was very friendly and did not mind our over excited dog.

Resposta da Repairguys
Matthew came and fixed our dishwasher a…
Matthew came and fixed our dishwasher a very professional and friendly man. Could not of asked for more.

Resposta da Repairguys
Great washing machine repair
We had Pete from Repairguys to fix our washing machine. He arrived on time, quickly identified and fixed the issue and tidied up. He also gave some helpful tips and info about our machine. Highly recommended.

Resposta da Repairguys
Brilliant service
Brilliant service, didn’t take long at all to solve the issue with Pete.
Thanks very much. Highly recommend!!

Resposta da Repairguys
Quick and efficient service from…
Quick and efficient service from Matthew
Kept well informed of timing of arrival
Explained everything about the oven that was required, done safety checks on all of the oven and gave good advice. Another good visit from Matthew

Resposta da Repairguys
Tumble dryer repair
Matthew and Pete came out to fix my tumble dryer and I couldn’t be happier with the service. Both were very efficient, polite, and tidy while carrying out the repair. They explained everything clearly and got the job sorted quickly. Excellent customer service from start to finish — would definitely recommend The Repair Guys

Resposta da Repairguys
Samsung sent this company out to fix my…
Samsung sent this company out to fix my washing machine in which they did but have caused another problem with the machine that was never there before the repair, once reported he came back and was very rude and said there’s nothing he can do, I went back to Samsung and they sent him out again, he turned up with his mate who he never introduced and had attitude on him the minute he walked in the door, talk about feeling threatened in your own home, still machine leaking water all over my floor but according to mathew this is normal, his solution was to keep the door shut. Please be aware of this man, as soon as you ask question his attitude starts.

Resposta da Repairguys
The staff did their best to arrange the…
The staff did their best to arrange the appointment at a time that was possible for me as the appointment times are within normal working hours and I work full time. Once this was sorted, the communication was good and the engineer (Ricky) was great. Thanks for fixing my TV.

Resposta da Repairguys
Thanks Ryan for arriving on time and…
Thanks Ryan for arriving on time and completing the repair quickly with no mess, hoping not to need you again for a while!

Resposta da Repairguys
Samsung TV saved from landfill!
The level of service that Repairguys have provided from start to finish has been fantastic. Extremely knowledgeable staff and provided a couple of quotes based on the possible fault with my TV. There's a collection and drop off service available which I took them up on, which was by Scott one of the technicians. TV was repaired in their shop in Exeter. I was contacted with the actual fault and total repair cost which matched the initial diagnosis, so all good and no surprises with the final invoice. I am relieved that my 4 year old Samsung TV has been given a new lease of life and saved from the scrap heap, not adding to landfill. I will certainly recommend Repairguys to friends and family 👍

Resposta da Repairguys
Matthew and Pete were very helpful and…
Matthew and Pete were very helpful and efficient. Although they were unable to fix the appliance they were polite and ready with useful advice.

Resposta da Repairguys
Scott was very efficient and thorough
Scott was very efficient and thorough. He was very happy to do a factory reset and set up the tv from scratch at my request.

Resposta da Repairguys
Thanks to Scott and the Repair Guys
Thanks to Scott and the Repair Guys. Super efficient and prompt service. Would certainly recommend.

Resposta da Repairguys
Great service
Scott was efficient, friendly, and prompt. Also went above and beyond to help. Great service!

Resposta da Repairguys
Good communication and effective…
Good communication and effective service. Scott was friendly and professional

Resposta da Repairguys
My Samsung TV needed a new panel
My Samsung TV needed a new panel under guarantee. Scott came and initially diagnosed the issue. He returned the following week to fit the replacement panel. Very good service all the way from Scott. Always gave me an ETA of arrival, which was handy. Friendly, professional and knowledgeable. Definitely recommend.

Resposta da Repairguys
Matthew came out to fix my washing…
Matthew came out to fix my washing machine today & I was amazed by his knowledge & expertise of his work. Matthew has temporary fixed my machine until part is ordered. Very polite,clean & tidy & contacted me before his time slot to say he would be with me within the time he said. Look forward to seeing him with new part
Thankyou Matthew

Resposta da Repairguys
Feel very happy that our freezer has…
Feel very happy that our freezer has been repaired and by the service we received from The Repairguys via Samsung.
Although this was the third visit necessary to complete the repair, and it was a long 3 hour appointment to do the work needed, we were happy with Matthew and the communication we had throughout.

Resposta da Repairguys
Scott must have a magic wand because…
Scott must have a magic wand because when I turned the tv on in front of him the problem had gone away. He did say that Samsung had issued an update. He fixed the sound bar problem by looking and changing the location of the HDMI cable on the tv.
Thank you Scott for a speedy repair.

Resposta da Repairguys
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