Scott came out to replace the screen panel on our LG TV under our John Lewis warranty. He was prompt, courteous, and exceptionally polite—he even insisted on taking his shoes off, which was a lovely... Ver mais
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Scott, repaired my LG OLED TV which I bought via John Lewis, the power board was the culprit and as soon as he was able to source the part the TV was back up and running like nothing happened to it, c... Ver mais
Matthew was fantastic. He came out to fix our dishwasher and did a brilliant job. Efficient, very knowledgable and really friendly. We would highly recommend.
My experience with the repair guys has been a positive one. Tv was collected within the 3 hour slot. Scott arrived, was very knowledgeable, explained what the process would be and a rough time scale... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We are the South West’s leading independent TV & appliance repair centre providing workshop repair facilities and in-home support for home entertainment equipment and domestic appliances.
Informações de contato
4 Grace Rd S, Marsh Barton, EX2 8QE, Exeter, Reino Unido
- 01392 409701
- customerservice@repairguys.co.uk
- repairguys.co.uk
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Scott must have a magic wand because…
Scott must have a magic wand because when I turned the tv on in front of him the problem had gone away. He did say that Samsung had issued an update. He fixed the sound bar problem by looking and changing the location of the HDMI cable on the tv.
Thank you Scott for a speedy repair.

Resposta da Repairguys
Matthew is a master of his trade
Matthew from The Repair Guys came to fix my dishwasher. I’m not the expert here but I don’t think it was an easy fix and it took a lot of fault finding to get to the point where he could resolve the issue and fix the appliance.
I watched him take the unit apart with practiced ease as he delved further and further into the component parts. Not only did he fix the machine, his root cause analysis identified errors made during the install which contributed to the machine becoming faulty and they were also rectified. Everything was fixed and put back together in no time.
As well as his obvious professionalism and expertise, he was very polite and respectful, not to mention, a contortionist as he had to get into some awkward positions whilst taking the machine apart.
I only have positive comments for Matthew.

Resposta da Repairguys
My washing machine started knocking
My washing machine started knocking. In less than a week it had been diagnosed, new part ordered, fitted and machine tested. Matthew and Peter were both consulate professionals who knew their trade. Very highly recommended.

Resposta da Repairguys
First class service from beginning to end.…
We were kept informed of the time of arrival and have been so impressed by them.
Scott brought our microwave back and volunteered to unpacked it, put it back into position and switch it on to make sure it was ready for use for us. As two elderly people we have been immensely thankful for the first class service we have received. We couldn't possibly expect more. Thank you so much.

Resposta da Repairguys
Amazing
Amazing, fixed my tumble dryer without any problems. Thank you so much

Resposta da Repairguys
very professional and polite
Matthew came this morning to see what was wrong with my tumble drier. He was very prompt. He managed to find the fault very quickly but unfortunately had to order a new motor.
Matthew was very polite and chatty.
I was very impressed with the livery on the his van. It looked very smart and professional.

Resposta da Repairguys
Scott was very efficient,
Scott was very efficient,
Polite and very skilled and resolving issue with LG TV. Whole process from booking repair, the comms and fix were excellent.

Resposta da Repairguys
Overall great experience
Matthew arrived within the allocated time and provided an update before he arrived. Freezer is completed broken so he couldn’t fix it but he was friendly and very helpful.

Resposta da Repairguys
Job done
Matthew came today and managed to repair our Rangemaster. He was able to successfully work out the problem that had been causing the issues over several months. He was very polite and efficient and was very knowledgeable. We have our cooker working again.😀👍

Resposta da Repairguys
Very satisfied customer
Matthew the engineer was very knowledgeable about the problems with our dishwasher. He solved the problem and gave advice as to how to avoid a repeat.

Resposta da Repairguys
So our 3 month old samsung fridge…
So our 3 month old samsung fridge freezer stopped working, we were visited by Matthew from the repair guy.
When I say this guy knew his stuff I ain't joking, he was so knowledgeable about the product and to top it off he was a great guy. Freezer back up and running like new.

Resposta da Repairguys
First class service from Matthew at The…
First class service from Matthew at The Repair Guys again. Repaired our dishwasher. Highly knowledgeable, friendly, on time, tidy and did a brilliant job. Highly recommend and Matthew is a credit to the company.

Resposta da Repairguys
Great service
Great service. Job done. No particular urgency our end. Thankful for the good communication.

Resposta da Repairguys
Scott collected my microwave for…
Scott collected my microwave for repair. Was kept informed of progress and it was returned repaired with text messages and calls informing me exactly when arriving. Very good service.

Resposta da Repairguys
Excellent service very efficient and…
Excellent service very efficient and courteous lovely job TV looks brilliant thank you very much

Resposta da Repairguys
Quick response to the problem with the…
Quick response to the problem with the television, contact with the manufacturer to sort out the issues and generally a good service.

Resposta da Repairguys
I have been really impressed with the service
I have been really impressed with the service. Very quick call-out time. Scott, who did the repair, was very efficient and fixed everything. This is the second time I've now used them, and on both occasions Scott has been brilliant with our televisions. Thank you so much.

Resposta da Repairguys
Matthew was brilliant
Matthew was brilliant and provided a top-tier service. He was very quick, friendly, and diagnosed the issue with my tumble dryer immediately. He explained exactly what was wrong and ordered the parts straight away. Even though he warned me that parts might be tricky to source due to the specific brand, he assured me he’d do his best to get it sorted. I wouldn’t use anyone else for my appliances now—highly recommend

Resposta da Repairguys
Matthew from Repair Guys is brilliant
Matthew from Repair Guys is brilliant. He came out within the allocated time slot and also let me know he was on his way, which was very helpful. He was very knowledgeable and very helpful in giving his advice. Very quick to work out the issue with my fridge. 100% recommend

Resposta da Repairguys
Matthew was friendly and professional
Matthew was friendly and professional, did a quick repair to stop the incessant beeping while we wait for a new door to be delivered. Very grateful to him. Thank you

Resposta da Repairguys
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