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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Scott came out to replace the screen panel on our LG TV under our John Lewis warranty. He was prompt, courteous, and exceptionally polite—he even insisted on taking his shoes off, which was a lovely... Ver mais

Avaliado com 5 de um total de 5 estrelas

Scott, repaired my LG OLED TV which I bought via John Lewis, the power board was the culprit and as soon as he was able to source the part the TV was back up and running like nothing happened to it, c... Ver mais

Avaliado com 5 de um total de 5 estrelas

Matthew was fantastic. He came out to fix our dishwasher and did a brilliant job. Efficient, very knowledgable and really friendly. We would highly recommend.

Avaliado com 5 de um total de 5 estrelas

My experience with the repair guys has been a positive one. Tv was collected within the 3 hour slot. Scott arrived, was very knowledgeable, explained what the process would be and a rough time scale... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Assistência Técnica de Eletrodomésticos

Escrito pela empresa

We are the South West’s leading independent TV & appliance repair centre providing workshop repair facilities and in-home support for home entertainment equipment and domestic appliances.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

364 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(364)

336 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Scott must have a magic wand because…

Scott must have a magic wand because when I turned the tv on in front of him the problem had gone away. He did say that Samsung had issued an update. He fixed the sound bar problem by looking and changing the location of the HDMI cable on the tv.
Thank you Scott for a speedy repair.

8 de maio de 2026
Avaliação não solicitada
logotipo da Repairguys

Resposta da Repairguys

Thank you for your review!

Avaliado com 5 de um total de 5 estrelas

Matthew is a master of his trade

Matthew from The Repair Guys came to fix my dishwasher. I’m not the expert here but I don’t think it was an easy fix and it took a lot of fault finding to get to the point where he could resolve the issue and fix the appliance.
I watched him take the unit apart with practiced ease as he delved further and further into the component parts. Not only did he fix the machine, his root cause analysis identified errors made during the install which contributed to the machine becoming faulty and they were also rectified. Everything was fixed and put back together in no time.

As well as his obvious professionalism and expertise, he was very polite and respectful, not to mention, a contortionist as he had to get into some awkward positions whilst taking the machine apart.

I only have positive comments for Matthew.

8 de maio de 2026
Avaliação não solicitada
logotipo da Repairguys

Resposta da Repairguys

Thank you for your gleaming review! Matthew is very happy to hear these comments, we're always if you need us.

Avaliado com 5 de um total de 5 estrelas

My washing machine started knocking

My washing machine started knocking. In less than a week it had been diagnosed, new part ordered, fitted and machine tested. Matthew and Peter were both consulate professionals who knew their trade. Very highly recommended.

8 de maio de 2026
Avaliação não solicitada
logotipo da Repairguys

Resposta da Repairguys

Thank you for your review, they'll be glad to hear this!

Avaliado com 5 de um total de 5 estrelas

First class service from beginning to end.…

We were kept informed of the time of arrival and have been so impressed by them.
Scott brought our microwave back and volunteered to unpacked it, put it back into position and switch it on to make sure it was ready for use for us. As two elderly people we have been immensely thankful for the first class service we have received. We couldn't possibly expect more. Thank you so much.

7 de maio de 2026
Avaliação não solicitada
logotipo da Repairguys

Resposta da Repairguys

Thank you for your lovely review, we're very happy to hear these comments about Scott. We're always here if you need us.

Avaliado com 5 de um total de 5 estrelas

Amazing

Amazing, fixed my tumble dryer without any problems. Thank you so much

7 de maio de 2026
Avaliação não solicitada
logotipo da Repairguys

Resposta da Repairguys

Thank you for your review

Avaliado com 5 de um total de 5 estrelas

very professional and polite

Matthew came this morning to see what was wrong with my tumble drier. He was very prompt. He managed to find the fault very quickly but unfortunately had to order a new motor.
Matthew was very polite and chatty.
I was very impressed with the livery on the his van. It looked very smart and professional.

6 de maio de 2026
Avaliação não solicitada
logotipo da Repairguys

Resposta da Repairguys

Thank you for the lovely review, I'll give Matthew a pat on the back.

Avaliado com 5 de um total de 5 estrelas

Scott was very efficient,

Scott was very efficient,
Polite and very skilled and resolving issue with LG TV. Whole process from booking repair, the comms and fix were excellent.

6 de maio de 2026
Avaliação não solicitada
logotipo da Repairguys

Resposta da Repairguys

Thank you for the review, that's great to hear!

Avaliado com 5 de um total de 5 estrelas

Overall great experience

Matthew arrived within the allocated time and provided an update before he arrived. Freezer is completed broken so he couldn’t fix it but he was friendly and very helpful.

5 de maio de 2026
Avaliação não solicitada
logotipo da Repairguys

Resposta da Repairguys

Thank you for the review

Avaliado com 5 de um total de 5 estrelas

Job done

Matthew came today and managed to repair our Rangemaster. He was able to successfully work out the problem that had been causing the issues over several months. He was very polite and efficient and was very knowledgeable. We have our cooker working again.😀👍

5 de maio de 2026
Avaliação não solicitada
logotipo da Repairguys

Resposta da Repairguys

Thank you for the review, we're glad to hear Matthew resolved the issue!

Avaliado com 5 de um total de 5 estrelas

Very satisfied customer

Matthew the engineer was very knowledgeable about the problems with our dishwasher. He solved the problem and gave advice as to how to avoid a repeat.

5 de maio de 2026
Avaliação não solicitada
logotipo da Repairguys

Resposta da Repairguys

Thank you for the review, glad we could help.

Avaliado com 5 de um total de 5 estrelas

So our 3 month old samsung fridge…

So our 3 month old samsung fridge freezer stopped working, we were visited by Matthew from the repair guy.
When I say this guy knew his stuff I ain't joking, he was so knowledgeable about the product and to top it off he was a great guy. Freezer back up and running like new.

1 de maio de 2026
Avaliação não solicitada
logotipo da Repairguys

Resposta da Repairguys

Thank you for the praise!

Avaliado com 5 de um total de 5 estrelas

First class service from Matthew at The…

First class service from Matthew at The Repair Guys again. Repaired our dishwasher. Highly knowledgeable, friendly, on time, tidy and did a brilliant job. Highly recommend and Matthew is a credit to the company.

15 de abril de 2026
Avaliação não solicitada
logotipo da Repairguys

Resposta da Repairguys

Thank you for your review, I'll let Matthew know!

Avaliado com 5 de um total de 5 estrelas

Great service

Great service. Job done. No particular urgency our end. Thankful for the good communication.

1 de maio de 2026
Avaliação não solicitada
logotipo da Repairguys

Resposta da Repairguys

Thanks for the review

Avaliado com 5 de um total de 5 estrelas

Scott collected my microwave for…

Scott collected my microwave for repair. Was kept informed of progress and it was returned repaired with text messages and calls informing me exactly when arriving. Very good service.

30 de abril de 2026
Avaliação não solicitada
logotipo da Repairguys

Resposta da Repairguys

Thank you for your review, that's great to hear.

Avaliado com 5 de um total de 5 estrelas

I have been really impressed with the service

I have been really impressed with the service. Very quick call-out time. Scott, who did the repair, was very efficient and fixed everything. This is the second time I've now used them, and on both occasions Scott has been brilliant with our televisions. Thank you so much.

29 de abril de 2026
Avaliação não solicitada
logotipo da Repairguys

Resposta da Repairguys

Thank you for your review, Scott will really appreciate this. Please don't hesitate to reach out if you ever need us again.

Avaliado com 5 de um total de 5 estrelas

Matthew was brilliant


Matthew was brilliant and provided a top-tier service. He was very quick, friendly, and diagnosed the issue with my tumble dryer immediately. He explained exactly what was wrong and ordered the parts straight away. Even though he warned me that parts might be tricky to source due to the specific brand, he assured me he’d do his best to get it sorted. I wouldn’t use anyone else for my appliances now—highly recommend

29 de abril de 2026
Avaliação não solicitada
logotipo da Repairguys

Resposta da Repairguys

Thank you for leaving such a thoughtful review, I'll make sure to give Matthew a pat on the back.

Avaliado com 5 de um total de 5 estrelas

Matthew from Repair Guys is brilliant

Matthew from Repair Guys is brilliant. He came out within the allocated time slot and also let me know he was on his way, which was very helpful. He was very knowledgeable and very helpful in giving his advice. Very quick to work out the issue with my fridge. 100% recommend

28 de abril de 2026
Avaliação não solicitada
logotipo da Repairguys

Resposta da Repairguys

Thank you for taking the time to leave a review, Matthew will be very pleased to hear this. Glad we could help!

Avaliado com 5 de um total de 5 estrelas

Matthew was friendly and professional

Matthew was friendly and professional, did a quick repair to stop the incessant beeping while we wait for a new door to be delivered. Very grateful to him. Thank you

28 de abril de 2026
Avaliação não solicitada
logotipo da Repairguys

Resposta da Repairguys

Thank you very much for your lovely review, I'll let Matthew know :)

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