reptile stuff came within 3 days was as i ordered on a sunday, food came live and everything was perfect! definitely will be ordering again, i emailed and got responses very quickly.
A empresa respondeu
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Veja o que dizem as avaliações
Great company great feed back and great place for my reptile food service is top notch package is well done and delivery is fast and prompt thanks again 5 ⭐
A empresa respondeu
Reptiles by post no complaints everything was amazing if I’m honest!!it was the first time ordering & was panicking didn’t know how things were going to arrive but everything was packeted & secured... Ver mais
A empresa respondeu
Brilliant service. Ordered turtle food pellets and they arrived in perfect condition. Delivery was impressively fast — ordered Monday, arrived Tuesday. Great packaging, excellent price, and my turtle... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Reptiles by Post is a trusted small family-run business specialising in providing high-quality fresh livefoods, frozen foods and everyday reptile supplies. Whether you're a first-time reptile keeper or a seasoned enthusiast, we are dedicated to providing everything you need to keep your animals happy and healthy. We carefully hand pack all of our orders and offer delivery from trusted couriers like DPD & Royal Mail to ensure they arrive safely and on time. Customer satisfaction is our top priority; we pride ourselves on offering expert advice, fast and reliable delivery time scales, and top-tier live and frozen foods.
Reptile Livefoods
Escrito pela empresa
- Always Fresh, Always High Quality
- We ship only the best livefoods, which are guaranteed to arrive in excellent condition from as little as £1.99 a tub!
Our Livefood Promise
Guaranteed to arrive alive!
We guarantee that all live food will arrive in excellent condition, as specified in the product description. To ensure you receive the correct quantity, we intentionally pack extra into each tub.
While rare, if you receive any insects that do not meet our high standards, simply contact us with a photo of the affected items. We are committed to resolving any issues promptly and ensuring your complete satisfaction.
Informações de contato
Reino Unido
- info@reptilesbypost.com
- reptilesbypost.com
Fresh, High Quality Livefoods
4,7
Excelente
2 mil avaliações
Respondeu a 89% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Came really quickly and everyone was…
Came really quickly and everyone was still alive. Good packaging as well
14 de abril de 2026
perfect experience
reptile stuff came within 3 days was as i ordered on a sunday, food came live and everything was perfect! definitely will be ordering again, i emailed and got responses very quickly.
21 de abril de 2026
Resposta de Reptiles By Post
Thank You, Alice
Great company great feed back and great…
Great company great feed back and great place for my reptile food service is top notch package is well done and delivery is fast and prompt thanks again 5 ⭐
21 de abril de 2026
Resposta de Reptiles By Post
Thank You, Gordon
Arrived in 2 days all perfect condition
Arrived in 2 days all perfect condition
Already ordered again!!
20 de abril de 2026
Resposta de Reptiles By Post
Thank You, Victoria
Resposta de Reptiles By Post
Thank You, Derek
Always had great service from this…
Always had great service from this company and fast postal service altogether is great
13 de abril de 2026
Resposta de Reptiles By Post
Thank You, Lindsey
Brilliant bugs nice and lively well…
Brilliant bugs nice and lively well packaged thankyou
20 de abril de 2026
Resposta de Reptiles By Post
Thank You, Kerry
Resposta de Reptiles By Post
Thank You
Resposta de Reptiles By Post
Thank You, Richard
Excellent
Great selection on the website, excellently packed arrived in perfect condition, live plants were perfect, quicker delivery then expected
16 de abril de 2026
Resposta de Reptiles By Post
Thank You, Aoife
Have not received my delivery as the…
Have not received my delivery as the wrong postcode was put on delivery. The correct postcode is NP165RG. The incorrect postcode was for Lydney.
16 de abril de 2026
Resposta de Reptiles By Post
Hi David. We ship orders exactly to the address details entered at checkout. In this case, I would assume that the postcode you provided was incorrect, which resulted in the parcel being sent to the wrong location. If you would like to email us at info@reptilesbypost.com we would love to help you with this. Thank you.
Haven’t received my parcel and paid for…
Haven’t received my parcel and paid for next day delivery
17 de abril de 2026
Resposta de Reptiles By Post
Hi Leigh, I can't see any messages from you on our system. If you would like to email us at info@reptilesbypost.com we would love the chance to investigate what's gone wrong and put this right for you. Thanks, Eve.
Did not have item I was after
10 de abril de 2026
Resposta de Reptiles By Post
Hi Ayeisha. We're really sorry that we were out of stock of one of the items that you ordered. The refund should be back in your account within the next day or two. If you have any more issues, don't hesitate to email us at info@reptilesbypost.com. Thanks.
Best pet food about
Always arrives pleasure I would highly recommend, communication is also second to none
17 de abril de 2026
Resposta de Reptiles By Post
Thank You, Simon
Quick delivery and Im happy with order…
Quick delivery and Im happy with order packed well. Highly recommended
9 de abril de 2026
Resposta de Reptiles By Post
Thank You, Soraya
First time using this service and they…
First time using this service and they turned up in great condition will be using again lizards are happy so am i
16 de abril de 2026
Resposta de Reptiles By Post
Thank You
Didn't take long to arrive I feed my…
Didn't take long to arrive I feed my rankin dragon crickets even though there diet should consist of veg he doesn't like veg so he only eats crickets the only thing not sure about is how much I should be giving them.
15 de abril de 2026
Resposta de Reptiles By Post
Thank you, Lindsay. If you ever have any questions about the food or care, feel free to drop us an email on info@reptilesbypost.com so we can advise!
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