I've used Reptiles By Post a few times now as my local stores don't stock Dubias! So far I've had a great experience. Love that I can track the delivery through the Shop app, and they arrive in a shor... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I was a tad apprehensive about using a business that I hadn’t before. Big mistake on my part. Prices were really good. Delivery explained clearly on website. Tracking was excellent. Products packaged... Ver mais
A empresa respondeu
Absolutely amazing, my first delivery came and the tub inside was broken. I took some photos and sent them an email and within 12 hours they'd replied and offered a full refund or a new batch. I opte... Ver mais
A empresa respondeu
The live food was fresh and lived for along time , I had an issue with the delivery of my frozen produce due to the delivery company. It was sorted out promptly and resent straight away
Detalhes da empresa
Escrito pela empresa
Reptiles by Post is a trusted small family-run business specialising in providing high-quality fresh livefoods, frozen foods and everyday reptile supplies. Whether you're a first-time reptile keeper or a seasoned enthusiast, we are dedicated to providing everything you need to keep your animals happy and healthy. We carefully hand pack all of our orders and offer delivery from trusted couriers like DPD & Royal Mail to ensure they arrive safely and on time. Customer satisfaction is our top priority; we pride ourselves on offering expert advice, fast and reliable delivery time scales, and top-tier live and frozen foods.
Reptile Livefoods
Escrito pela empresa
- Always Fresh, Always High Quality
- We ship only the best livefoods, which are guaranteed to arrive in excellent condition from as little as £1.99 a tub!
Our Livefood Promise
Guaranteed to arrive alive!
We guarantee that all live food will arrive in excellent condition, as specified in the product description. To ensure you receive the correct quantity, we intentionally pack extra into each tub.
While rare, if you receive any insects that do not meet our high standards, simply contact us with a photo of the affected items. We are committed to resolving any issues promptly and ensuring your complete satisfaction.
Informações de contato
Reino Unido
- info@reptilesbypost.com
- reptilesbypost.com
Fresh, High Quality Livefoods
4,6
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 94% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great experience
Was nervous as I hadn't ordered live food online before but it arrived in perfect condition and in an extremely timely manner. Will most certainly be back.
24 de setembro de 2026
Resposta da Reptiles By Post
Thank You, Conor
Great service
Great service. Quick delivery. Well packaged. My Leo loves the roaches!!
17 de setembro de 2026
Resposta da Reptiles By Post
Thank You, Pedro
Large locusts
Always delivered on time and product always well packaged and co.e un damaged.
17 de setembro de 2026
Resposta da Reptiles By Post
Thank You, Tracey
Resposta da Reptiles By Post
Thank You, Sarah
Great service gor all the items very…
Great service gor all the items very high standards very happy
16 de setembro de 2026
Resposta da Reptiles By Post
Thank You, Anthony
Resposta da Reptiles By Post
Thank You, Bede
Excellent service as always
Excellent service as always! Quick delivery, packed very well dubia roaches arrived safely.
21 de setembro de 2026
Resposta da Reptiles By Post
Thank You, Kerry
Very active locusts my bearded dragons…
Very active locusts my bearded dragons loves them
22 de setembro de 2026
Resposta da Reptiles By Post
Thank You, Joe
Order delivered without any issues
Order delivered without any issues. Amazing quality and well packaged.
18 de setembro de 2026
Resposta da Reptiles By Post
Thank You, Clare
This was my 1st order and wasn’t sure…
This was my 1st order and wasn’t sure how it would go. I was kept informed throughout the process and parcel arrived exactly when it was supposed to.
The roaches were the size I wanted and look in great condition and all alive
I will definitely be ordering again
21 de setembro de 2026
Resposta da Reptiles By Post
Thank You, debbie
best place to buy live food
they actually come alive unlike anywhere else and also a great help with customer service. best place to order my reptiles food.
21 de setembro de 2026
Resposta da Reptiles By Post
Thank You, mills
Resposta da Reptiles By Post
Thank You, Jennifer
Really happy with my purchase
Really happy with my purchase. Really happy with the price too. Other places were charging more for the item without postage then I bought from here for with postage very fast service too
19 de agosto de 2026
Resposta da Reptiles By Post
Thank You
Packaging not good, but fast delivery.
I ordered 10 tropical grey isopods, the majority were alive and active while i found 3 dead ones. Delivery was fast yet the packaging wasn't the greatest compared to other companies i've ordered from. E.g, the box was empty other than the tub of isopods & my recipe. No protection layers whatsoever. As well as the bottom of the box was damaged. Won't be buying from here again
22 de setembro de 2026
Avaliação não solicitada
Resposta da Reptiles By Post
Hi Isla. Sorry to hear you were disappointed. I can't see any messages from you on our system. Please email us at info@reptilesbypost.com so we can put this right for you.
Good communication and fast delivery
19 de setembro de 2026
Resposta da Reptiles By Post
Thank You, Alana
Sent wrong thing ordered a £40 lamp and…
Sent wrong thing ordered a £40 lamp and got sent a random £10 one
18 de setembro de 2026
Resposta da Reptiles By Post
Hi, I can see you have already left a separate 1-star review for the same issue. We have responded to this and hope we can put it right for you. Thanks
Resposta da Reptiles By Post
Thank You, michael
Fantastic experience
Fantastic experience, fast to ship and arrive. Well packaged. I have one very happy Tortoise 🐢
18 de setembro de 2026
Resposta da Reptiles By Post
Thank You
Resposta da Reptiles By Post
Thank You, Gemma
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.