I've used Reptiles By Post a few times now as my local stores don't stock Dubias! So far I've had a great experience. Love that I can track the delivery through the Shop app, and they arrive in a shor... Ver mais
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I was a tad apprehensive about using a business that I hadn’t before. Big mistake on my part. Prices were really good. Delivery explained clearly on website. Tracking was excellent. Products packaged... Ver mais
A empresa respondeu
Absolutely amazing, my first delivery came and the tub inside was broken. I took some photos and sent them an email and within 12 hours they'd replied and offered a full refund or a new batch. I opte... Ver mais
A empresa respondeu
The live food was fresh and lived for along time , I had an issue with the delivery of my frozen produce due to the delivery company. It was sorted out promptly and resent straight away
Detalhes da empresa
Escrito pela empresa
Reptiles by Post is a trusted small family-run business specialising in providing high-quality fresh livefoods, frozen foods and everyday reptile supplies. Whether you're a first-time reptile keeper or a seasoned enthusiast, we are dedicated to providing everything you need to keep your animals happy and healthy. We carefully hand pack all of our orders and offer delivery from trusted couriers like DPD & Royal Mail to ensure they arrive safely and on time. Customer satisfaction is our top priority; we pride ourselves on offering expert advice, fast and reliable delivery time scales, and top-tier live and frozen foods.
Reptile Livefoods
Escrito pela empresa
- Always Fresh, Always High Quality
- We ship only the best livefoods, which are guaranteed to arrive in excellent condition from as little as £1.99 a tub!
Our Livefood Promise
Guaranteed to arrive alive!
We guarantee that all live food will arrive in excellent condition, as specified in the product description. To ensure you receive the correct quantity, we intentionally pack extra into each tub.
While rare, if you receive any insects that do not meet our high standards, simply contact us with a photo of the affected items. We are committed to resolving any issues promptly and ensuring your complete satisfaction.
Informações de contato
Reino Unido
- info@reptilesbypost.com
- reptilesbypost.com
Fresh, High Quality Livefoods
4,6
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 93% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Unfortunately the box was a mess when…
Unfortunately the box was a mess when it turned up the bugs boxes were crushed luckily no bugs got out, and the fruit flys were dead the next day, the other bugs were good. Won’t be ordering again
3 de setembro de 2026
Resposta da Reptiles By Post
Hi Kristy. Sorry to hear that the couriers mishandled your parcel, it is frustrating when they ignore the 'handle with care' stickers. However, I am glad to hear that your order was packed well enough that no bugs escaped. The fruit flies, as mentioned in the product description, have a life span of 24-48 hours post delivery, so this is perfectly normal.
First time user.…
First time using company as needed sand for my hamster and couldn't get from normal place. Good, fast delivery and good price. Will be back again although the tape sealing the box saying live insects did concern my hubby a little bit.😂
10 de setembro de 2026
Resposta da Reptiles By Post
Thank You
Resposta da Reptiles By Post
Thank You, Carol
Resposta da Reptiles By Post
Thank You, Shaun
Quality every time!
Tried a lot of different suppliers for crickets & hoppers from pet shops to online orders.
4th order with reptiles by post, by far the best by a mile!! All healthy, active & last really well.
Give these a try, definitely recommend 🤩
8 de setembro de 2026
Resposta da Reptiles By Post
Thank You, Rob
Great service
Great service, swift delivery and a great quality product. Always buy from here. Highly recommend
1 de setembro de 2026
Resposta da Reptiles By Post
Thank You, Darrin
As usual it was quick and easy to…
As usual it was quick and easy to order the bugs the only issue i had is the delivery person never knocked or rang my bell so it was a good job I seen them walk away or I wouldn't of know they were just left on my doorstep which I know is not your fault. We order from you as we have not had a problem before and all are lizards enjoy your bugs
8 de setembro de 2026
Resposta da Reptiles By Post
Thank You, Donna
Iive stock very healthy easy to contact…
Iive stock very healthy easy to contact company always delivered on time
1 de setembro de 2026
Resposta da Reptiles By Post
Thank You, Julie
Quick and efficient
Quick and efficient. Insects arrive healthy and alive. Would recommend every time.
8 de setembro de 2026
Resposta da Reptiles By Post
Thank You
First class service as always and great…
First class service as always and great quality products.
7 de setembro de 2026
Resposta da Reptiles By Post
Thank You, darrell
Resposta da Reptiles By Post
Thank You, Wayne
Great customer service
the courier had damaged the packaging and the box the locust were in, resulting in many of them escaping. It was dealt with fast and efficiently by Eve and was much appreciated
3 de setembro de 2026
Resposta da Reptiles By Post
Thank You, Amy
Resposta da Reptiles By Post
Thank You, Peter
I love ordering from here
I love ordering from here, the bugs always arrive full of life, and of top quality I always have a happy leopard gecko when his delivery arrives
4 de setembro de 2026
Resposta da Reptiles By Post
Thank You, Lisa
I was disappointed the lamp was out of…
I was disappointed the lamp was out of stock as I would not have ordered the food on its own
4 de setembro de 2026
Resposta da Reptiles By Post
Hi Kathryn, really sorry about the bulb. Not sure if you received our follow-up email regarding this, but we asked what animal the bulb is for, and the enclosure dimensions so we can recommend an alternative with free shipping to send to you. If you'd still like this offer, please drop us an email at info@reptilesbypost.com
Yeh good service never really have no…
Yeh good service never really have no problems doing buissnuiss with yas much appreciated
4 de setembro de 2026
Resposta da Reptiles By Post
Thank You, Nicholas
Really excellent experience
Really excellent experience. Really helpful team who advised which product I needed and communicated it to me. Excellent price and quick delivery. Thanks
4 de setembro de 2026
Resposta da Reptiles By Post
Thank You, Annette
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