I ordered two mixer coaster combos in May 2026 for Fathers Day gifts. I received one coaster set and one mixer glass which should have been two at $94.99 each. When reached out to customer service, I... Ver mais
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Veja o que dizem as avaliações
The worst vendor I've ever seen. Ordered bottles for several clients as gifts using many different vendors. All but the reservebar order showed up smoothly. Been four weeks, tracking shows nothing. Cu... Ver mais
Ordered 7 bottles in good faith, only 4 were delivered, EM from them saying everything has been delivered, link to CS if there is a problem and 4 requests later for the missing 3 bottles have been una... Ver mais
Could use less promotional material. Y'all send so much once you have someone's contact info it kind of makes people have instantaneous regret. You have to get to the webpage to sign up babes, we kno... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Buy premium liquor and wine for any occasion. Gift a custom engraved bottle of bourbon, scotch, whiskey, tequila, wine and more. Good Spirits. Delivered.
Informações de contato
Estados Unidos
- 855-443-8144
- customerhelp@reservebar.com
- reservebar.com
Sem histórico de pedidos de avaliações
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Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I received the wrong item
I received the wrong item. Took forever for the real item to arrive. WORST experience ever. PLEASE SAVE YOURSELF... DO NOT ORDER FROM THEM
Stay away. Bait and switch
Like others have stated and I should have read. I ordered a bottle it had listed for 160.62, it was charged to my card and said it would ship in a couple of days. after weeks I sent an email, it wasnt "answered" just a copy paste return that didnt answer any of my questions. The next day it said my order was coming but running late, the day after that I got an email saying they could not fill my order with the original supplier and to reorder, now its over 1000 dollars for the same exact bottle... and I will have to wait a week for the refund.
Inaccurate Advertised Pricing
Reserve bar advertises many bottles, such as "Old Rip Van Winkle 10 Year Kentucky Straight Bourbon Whiskey," starting at $520. I emailed the company and asked which area and or vendor actually sells this bottle at this price, and they refused to provide me with the information. I have tried zip codes in all 50 states but have not found the bottle for under $750. If ReserveBar.com advertises something on its site and cannot provide the source or access to the stated price, that seems dishonest, and being a third party is not an excuse for not being able to explain the pricing shown on its own site. This appears to be a false bait to get people on the site to show a higher price to the customer when their zip code is entered. At the very least, it is an actively ignorant record of their own vendors, which I don't think is the case and certainly not an excuse.

Resposta da ReserveBar
Kudos to Meagan G
Meagan G. is the best. She worked with me to find a difficult to find bourbon without the extremely high secondary markup. Had found out that the service didn't ship to my home state but we were able to find a suitable alternative. Reserve Bar has made me a new loyal customer.
Great experience
Great experience, customer service was excellent they made sure to get me my product quick and safely! Highly consider using reserve bar for all your needs!
excellent
Lots of small complications but customer service took excellent care of me.
Don’t buy from this company they have…
Don’t buy from this company they have zero customer service
Great customer service
Great customer service. I highly recommend buying from this company!
My experience was amazing
My experience was amazing. M. Gerosa had unbelievably good customer service.
10/10 - would shop here again
Great customer experience and will…
Great customer experience and will definitely shop again!
Caitlin did a great job making sure my…
Caitlin did a great job making sure my transaction was completed. She went the extra mile. Please recognize her for her professionalism. Thank you!
Great Service!
Meagan was so helpful in assisting me with the engraving on my bottle of bourbon. I would highly recommend ReserveBar!
Honestly a great experience
Honestly a great experience. Megan messaged me and had let me know that I could order the bottle after it had been sold out or out of stock. And she made everything special and so easy once I could order it. I really appreciate her services and made me look out for more product in the future.
I made an order and it stated that I…
I made an order and it stated that I would receive shipping information within 2-3 business days, however, that was 3 weeks ago and now I got an email that stated they did not know when or if it would ship.
great customer service
Caitlin went above and beyond to make sure
that the bottle I ordered was sent.
She kept me informed each step of the way.
The order the well packaged
The order the well packaged. It took longer than expected to arrive.
Order was on time
Order was on time. And even though I had to reschedule it was packaged well and redelivered on time.
All-star client manager
Caitlin was very helpful and responsive. Item arrived safely and was expertly packed. Very happy with my experience.

Resposta da ReserveBar
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