Residential Acoustics™ Avaliações 140

O TrustScore é 3 de um total de 5

2,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The sound dampening curtain arrived well-made and easy to install. I share a wall in my office with an adjoining business and the curtain covers the door between the two offices. It has been helpful... Ver mais

Avaliado com 3 de um total de 5 estrelas

While they do dampen some noise, they're not effective at blocking out low frequency noises. The website notes that this, but I thought I'd give it a try. Blue color is attractive and they l... Ver mais

Avaliado com 2 de um total de 5 estrelas

The curtain does not performed as advertised. The noise reduction effect is minimum. Customer service did not follow up my questions until I emailed them the second time. Even then not all my concerns... Ver mais

Avaliado com 1 de um total de 5 estrelas

RA customer service is bad , tried calling for two weeks , nothing , emailed multiple times , nothing , once you pay for something it’s done , nobody will be willing to help , that will finally respon... Ver mais

Detalhes da empresa

  1. Designer de interiores
  2. Loja de Móveis
  3. Loja de cortinas e persianas

Sobre Residential Acoustics™

Informação fornecida por fontes externas variadas

Residential Acoustics, LLC has created the first and only product on the market that allows users to block unwanted noise while still allowing natural light and space in your home! Our AcoustiCurtain™ and AcoustiDoor™ (patents pending) are ground-breaking solutions that will finally allow you to tune out the background noise and zone in on the things you love to do.

Our primary goal at Residential Acoustics is to help you reduce the sound in your bedroom, living room, and office. We offer free over-the-phone consultations to assist in diagnosing where your acoustic issues are, and how best to fix them. Our family of products are simple ways to solve your noise problems at a minimal expense, quickly, and without disrupting the comforts of your own home.

Informações de contato

2,8

Bom

O TrustScore é 3 de um total de 5

140 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Avaliado com 5 de um total de 5 estrelas

4x repeat orderer

I'd say a key to me loving this product was the fact that the company actually knows about soundproofing and how sound works in an environment. Not all sound is created equal and I get that, but I spoke to them about my street noise, they directed me to their track hanging curtain for my sliding glass door and that was the first purchase I made. I ended up ordering 3 more times for my bedroom windows because other than the occasional booming car music that's impossible to block it does exactly what I want it to. I have no complaints here!

26 de março de 2016
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Awesome

I usually do not comment on this sort of websites as I am very picky however I must say the curtain I have purchased is the best thing could possibly be available on the market! My room is just next to the kitchen so I was hearing every little noise and smell when anyone was cooking! Now the curtain stop not only the noise but also the smell!:) thank you very much you saved my life as I was close to explode! I live in the UK and shipping was very expensive buy was worth it every single penny I've spent!! Thank you once again!

19 de março de 2016
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Bummed

For $300 I could have replaced the windows with a better window that would do more to block the sound. Sorry, lame. Furthermore they are not aesthetically pleasing at all.

17 de março de 2016
Avaliação não solicitada
logotipo da Residential Acoustics™

Resposta da Residential Acoustics™

Hi Jason,

Our curtains do block noises of a higher frequency the best. If you're experiencing a lower frequency music/traffic noise those will be muffled but not blocked entirely.

When looking at window replacements, the average STC rating for a single pane window 27 and double pane windows range anywhere from 26 - 32 STC. Our curtains have been independently tested and received an STC of 29. For your AcoustiTrac product, make sure the hardware has the curtain pressed up as close to the wall as possible to avoid sound waves from exiting through the top. If you have adequate overlap in your curtains and are using the Velcro perimeter seal they should work well for you.

Please reach out to us with any questions on installation, service@residential-acoustics.com.

Avaliado com 5 de um total de 5 estrelas

Excellent product; great customer service.

We were very skeptical about whether the soundproof curtains would really be effective, since we live on a busy road and my husband is extremely sensitive to sounds, keeping him from sleeping. When I called Residential Acoustics and asked all my questions, they were very responsive. When we asked to come and see their company and product in person, they welcomed us warmly. Once there, we met Nate and he gave us a tour of the company and showed us how the curtains worked. We were convinced and ordered the curtains. They were ready in just a few days and we picked them up, brought them home, and installed them. There was a problem with some staining on the material of the curtain. I called Nate, sent him pictures of the problem, and he responded in a timely manner that they would be replaced. We have been very happy with the results and can wholeheartedly recommend the company and the products to anyone looking to get quietness in their home, especially their bedroom.

11 de março de 2016
Avaliação não solicitada
logotipo da Residential Acoustics™

Resposta da Residential Acoustics™

Hi RH,

Nate said that it was a pleasure to work with you as well! Thank you for your order. I'm glad our products are working so well in your home.

Best,
RA Team

Avaliado com 1 de um total de 5 estrelas

Doesn't work

We hung the curtains according to the installation instructions. After installing them, we sat and listened, and there was NO difference between having them open and having them shut. We were very disappointed because we really wanted them to work, especially because they were so expensive and took quite an effort to install. Even if they had worked, the curtains are made of such sturdy material that I could not pull them to one side and fasten them with the strap. They are bulky and heavy to maneuver. Because the curtains are so bulky, the hardware needed to fasten them to the wall leaves huge holes once you have uninstalled it from your wall. We now have a stand alone fan on in our bathroom at night.

11 de março de 2016
Avaliação não solicitada
logotipo da Residential Acoustics™

Resposta da Residential Acoustics™

Hi McKenzie,

Thank you for your feedback. After reviewing your order, I see the curtain sizes you ordered are somewhat uncommon. When measuring, did you add the recommended additional inches in height and width? My suggestion to help, is to make sure that the AcoustiTrac mounting hardware places the curtain as close to the wall as possible. This will allow the full perimeter seal to stop sound transfer from the edges. You may need to loosen the top InOut tab on the brackets and slide hardware closer to the walls surface. Although our curtains are necessarily heavy to block sound, they do break-in over time, allowing for an easier retraction to take place. Hope this helps you. If you have any questions, please let us know.

Thank you,
RA Team

Avaliado com 3 de um total de 5 estrelas

It just works...okay

The ordering and delivery experience was excellent.

As far as product functionality, I would not buy this curtain again. It is very cumbersome to roll up and down and already has started to curl at the bottom. It barely blocks low frequency noises at all (in fairness, this is explained, so I knew that ahead of time) but does provide a little bit of relief from other outside noises. If this product were $150 cheaper, I would say it's fine, but otherwise not worth the cost! It is excellent at blocking out sunlight though.

3 de março de 2016
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Acousti-trac - Blocks some sound, but maneuvering difficult

Let me start with this. It took me more than 2 hours to set this thing up because the instructions were horrible with sloppy information and poor visuals printed on computer paper. I figured it out on my own but this just confused the crap out of me.

I had to drill 15 gigantic holes into my drywall and it was a big pain to even get the super heavy curtains into place. The curtain is like an inflexible yoga mat so it makes the Acousti "Trac" very difficult to slide around in case you need to open a window or let some light in. One of the cheap plastic rollers broke off the curtain while I was trying to slide the thing over so I could let some light in for the day, so now I'm left without one of the plastic rollers on the first day.

In terms of sound blocking, it does work okay. I live right beneath the train tracks and I've noticed a difference. I blocked out more sound by doing other things too like putting felt strip pads around my door.

21 de fevereiro de 2016
Avaliação não solicitada
logotipo da Residential Acoustics™

Resposta da Residential Acoustics™

Hi Chris,

I'm sorry the installation was a bit challenging for you. We always recommend two people to assist in the installation process, as the core of our curtain is very dense and it's easier to measure, drill and level the track with the help of a second person. Your large curtain panel will become more flexible overtime, and with continued use it's form will break-in and become easier and easier to retract. All hardware and gliders are commercial grade and can withstand up to 250lbs. I would be happy to send you more gliders free of charge if they were damaged, so you can truly see how the product functions in your home. Please email our service team at service@residential-acoustics.com and we will get them right out to you.

-RA team

Avaliado com 3 de um total de 5 estrelas

They're ok but overpriced

They do block out some sound and all light, but I still have to sleep with earplugs in to block out the train horns at night. They would of been worth for half the cost though.

3 de fevereiro de 2016
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great product! Awesome service!

Bought a curtain. Loved it, so we bought another, and another.. I had to call costumer support because of damage due shipping. They were great, problem was resolved very fast. Great company!

3 de fevereiro de 2016
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Good looking, smooth installation, no perceivable difference in noise level

I was excited for this product. Buy it if the only thing you care about is blocking light. If there is any difference in how they block street noise is not significant enough to improve your sleep quality. I'm still waking up at 5:30AM together with the traffic. At least they look nice :) I'd hate taking them off after making all those holes in my window frame. My experience makes me question the origin of the reviews on this site, but oh well.

29 de janeiro de 2016
Avaliação não solicitada
logotipo da Residential Acoustics™

Resposta da Residential Acoustics™

Hello Janusz,

That's unfortunate that you're not hearing a significant reduction in the traffic sounds at your location, please make sure you're using the attached velcro to seal your curtain to the wall to block the maximum amount of sound waves. The closer you can get your curtain to the wall the or window casing the better. Our products have been tested over a wide range of frequencies and have been proven to deflect and muffle traffic sounds but it will not block 100% of the noise, especially if physical vibrations from engines or loud bass enter your home.

Avaliado com 4 de um total de 5 estrelas

Satisfied

I ordered AcousticCurtain to block noise from the annoying train that goes right next to my apartment complex. The ordering process was very easy, I did everything through their website. The curtain was delivered in about a week, however, I needed help with installation. They were pretty heavy to put up.

27 de janeiro de 2016
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Love their Curtains!

I'd highly reccommend Residential Acoustics and their products. Excellent customer service, very thorough throughout the ordering process over the phone, and high quality, soundproof products. I especially appreciated the included kit to hang my curtains in my bedroom and living room. Good sleep in the city? No problem!

27 de janeiro de 2016
Avaliação não solicitada
logotipo da Residential Acoustics™

Resposta da Residential Acoustics™

Hi Sandra,

It was a pleasure speaking with you and I'm glad our curtains were the noise solution you were looking for! I saw you took advantage of the Facebook sale and coupon code we had to celebrate the New Year. Happy to help!

-RA Team

Avaliado com 5 de um total de 5 estrelas

They Work Really Well !

I usually do not write reviews, but was so happy and surprised at the job these curtains did to block noise.

We live in some houses that literally a 5 feet from your neighbors and right next to the freeway... So needless to say it was hard to sleep without hearing my neighbors outside or the rush hour traffic.

I ordered enough to cover the bedroom windows and not it is literally almost silent in my master bedroom.

As a light sleeper and someone who wakes up from talking or traffic, i would recommend these without a second thought!

27 de janeiro de 2016
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Finally something that WORKS! Plus they're thermal too

I did tons of research (probably 8 - 10 hours) before ordering this product, and all other 'solutions' on the market were just thick curtains (already tried it) or expensive window inserts - nothing with an actual "STC rating" except for these. I followed the measuring instructions online and ordered their Track product (not the roll up version) since my windows are quite large. I was impressed with the dampening of noise right away! Traffic noise and hospital sirens were almost gone and an added feature that I should mention is the insulation the curtains have for a home. We got hit with a huge snow storm recently and the quality and thickness of the curtains for thermal purposes actually made a difference. I'm happy with the product and glad I did the research to find the right ones. These are it!

26 de janeiro de 2016
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Pitiful

Terrible communication, took over a month to get the product, and the instructions leave much to be desired.

14 de janeiro de 2016
Avaliação não solicitada
logotipo da Residential Acoustics™

Resposta da Residential Acoustics™

Hello,

We are always looking to improve our process and lines of communication with our customers. Please let us know how you think we can improve. Were you speaking with our service team directly? They can be reached by phone or email with any questions or to assist in the measuring and ordering of our products. Hope they're working out well for you.

Avaliado com 4 de um total de 5 estrelas

Wish there was a 4.5 "STAR"

The customer service and product were great. I hate to wait a few days for curtains, but I guess since they were custom-made it is worth it. They work very well in my bedroom - strong heat-blocking, above-average (above-expected) sound blocking.

14 de janeiro de 2016
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very happy with our experience

Stopped by the shop and met their staff. Informative but not pushy. We were very pleased with the purchase. Doesnt stop all the sound, but enough that we can sleep/read in the bedroom

12 de janeiro de 2016
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Only 5 decibels reduction

Nice customer services but the soundproof curtains stops 5 decibels.

12 de janeiro de 2016
Avaliação não solicitada
logotipo da Residential Acoustics™

Resposta da Residential Acoustics™

Go,

What type of noise are you trying to block? Our STC rating of 29 comes from being tested over a wide range of frequencies and it is proven to block more of the low end frequencies such as traffic noise, lawn mowers, sirens etc. If you added the additional inches when ordering the overlap of our curtain to the window frame should deflect the most sound waves possible. Please call or email us with questions on the installation of the product, service@residential-acoustics.com.

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