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ReSupply Avaliações 

22.403
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Re Supply was simply a contractor for a junk hauler. It might be less expensive to simply contract a junk hauler on your own so you don’t pay a middleman. The original quote doubled at pick up and the... Ver mais

Avaliado com 5 de um total de 5 estrelas

Brendan and Emanuel were super kind and worked safely and efficiently! They easily took the extra large items we had, and they were so enthusiastic explaining their company philosophy about how these... Ver mais

Avaliado com 5 de um total de 5 estrelas

The movers arrived on time, were neatly dressed, polite, and efficient. They were knowledgeable about which items were donatable, and which items (such as an old mattress) needed to go to the dump.... Ver mais

Avaliado com 5 de um total de 5 estrelas

Brad and Denise with Chuckin' Junk were excellent! They are very professional, polite and very timely. Their attitude was over and beyond the call of duty. This LLC is a definite asset to the sub c... Ver mais

Detalhes da empresa

  1. Centro de Doações
  2. Serviço de Entrega

Sobre ReSupply

Escrito pela empresa

ReSupply is a Veteran-founded company that partners with nonprofits across the country to provide convenient, affordable, full-service donation pickups for their donors. We pick up when nonprofits can't. Our vetted pickup teams collect items that are clean, usable, and in good condition, often within 24 hours, from anywhere in your home, and deliver them directly to a local partnered nonprofit to support their mission and be reused. Learn more about our story and mission at resupply.com.

To date, because of generous donors, ReSupply has kept over 80 million pounds out of landfills and delivered over $90 million in resources to our nonprofit partners. Founded in 2015, ReSupply holds official partnerships with more than 3,000 nonprofit locations across 48 states, including housing organizations, furniture banks, animal welfare groups, and community thrift programs.

What we pick up: furniture, couches, mattresses, appliances, clothing, dressers, office furniture, and household goods. Explore all of our services.

Where we serve: donation pickups are available in communities across 48 states, including Boston, Chicago, Los Angeles, New York, Philadelphia, Phoenix, and Saint Louis. Find your area on our locations page.

Scheduling is simple: book your donation pickup online at donate.resupply.com or call (765) 436-6283. Our team is available 9am to 8pm ET, 7 days a week. See what donors say on our customer reviews page, and give your furniture, clothing, and household goods a second life in your community. It's Giving Made Simple.

Follow ReSupply: Facebook, Instagram, LinkedIn, YouTube, and TikTok.

How ReSupply works

Escrito pela empresa

Schedule your donation pickup today
Book online 24/7 at donate.resupply.com or call 7654-DONATE, available 9am to 8pm ET, 7 days a week.
We pick up from anywhere in your home
Our vetted pickup teams collect furniture, clothing, appliances, and household goods that are clean, usable, and in good condition.
Your donation supports a local nonprofit
Items are delivered directly to one of 3,000+ nonprofit partner locations across 48 states to be reused and support their mission.

Every donation is documented

Tax receipt with every pickup

You receive a donation tax receipt for every completed pickup, so your gift is documented for tax season.

Informações de contato

Promotion box for ReSupply

We pick up, so you can give back

Donation pickups from your home, delivered to local nonprofits

4,6

Excelente

O TrustScore é 4.5 de um total de 5

22 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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4,6

Todas as avaliações

(22.403)

15.656 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Final price was nearly twice the…

Final price was nearly twice the estimate. We learned the hard way that the pickup driver counts every part of the furniture donated. For example, a customer may list a queen bed with a headboard and footboard on the Resupply website, but the truck employees arrive and count every part of the bed (4 large parts, 2 extra large part, etc. ) So, our $424 estimate turned into $811 final bill (once everything was on the truck). So we ended up having to pay $811 to give a donation to Habitat for Humanity (bed, dressers, end tables, etc.) It didn’t feel right; it felt like a bait and switch. The driver mentioned that customers are often surprised at the final cost, because customers don’t list their donation on the website properly. It’s the customer’s fault.

This company needs to view the process from the customer’s perspective. If customers have complained about the estimate and final price discrepancy before, do something about it. Don’t count each individual part of a piece of furniture, count it as one piece and give a price. Fix the website calculation so there are no surprises when the final bill is calculated. Otherwise, customers could sour on the whole donation process. I know we did. We wouldn’t recommend using this organization.

21 de julho de 2026
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Resposta da ReSupply

We are truly sorry to hear about your experience with the final cost of your donation pickup. We understand how frustrating it must have been to see such a significant difference from your initial estimate, and we appreciate you bringing this to our attention. I believe support and finance did process a partial refund for the discrepancy.

Your feedback regarding the item counting process and the discrepancy between estimated and final costs is extremely valuable. We are actively reviewing our website's estimation tool and our internal procedures for item categorization to ensure greater transparency and accuracy for all our customers. We want to prevent future surprises and ensure the donation process feels fair and straightforward. We are committed to making necessary improvements to avoid similar situations.

Avaliado com 5 de um total de 5 estrelas

Easy to set up donation pick up

Easy to set up donation pick up. The drivers communicated and showed up when they said they would. Friendly and professional drivers, very helpful. Feels good to share furniture that someone else may be need and appreciate.

21 de julho de 2026
Avaliado com 5 de um total de 5 estrelas

So easy to set up

So easy to set up. Great communication. The pick up was excellent! So professional!
Feels great to donate good quality to items for a wonderful cause!

21 de julho de 2026
Avaliado com 5 de um total de 5 estrelas

Excellent experience from start to finish

From the booking process through the pick-up, everyone we dealt with was friendly, professional, courteous and efficient. It was a delightful experience and an extra bonus to know our furniture was going to a good cause.

20 de julho de 2026
Avaliado com 5 de um total de 5 estrelas

5 stars!

5 stars!
Professional & kind movers were prompt, provided updates prior to arrival. Answered all questions regarding donation and payment process. Appreciate excellent customer service.
Thank you!

21 de julho de 2026

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