The item (knee sleeve) was not satisfactory for me. It doesn't not stay in place. I sent back the item and they gave me a wrong address, Post Canada is sending me back the parcel. They don't want to... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
After a full hip replacement was looking for a solution at home (not renting the full leg ice/electrical machine from the hospital). The hip ice pack had been brilliant. Can be applied directly to the... Ver mais
We ordered the extra large ice pack for back pain relief for our son after my husband had been gifted one for his back pain and was helped greatly to relieve the pain and be allowed to do things he ot... Ver mais
After Achilles surgery looked for a similar cold pack that the Physical Therapist uses. The Revixcare extra large one is the only thing that came close to coldness and size to entirely wrap my calf. S... Ver mais
Informações de contato
1807 Room，No.2 YinTong Street, 528400, Zhongshan, China
- +86 133 6014 2952
- support@revixcare.com
- revixcare.com
4,4
Excelente
143 avaliações
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Respondeu a 100% das avaliações negativas
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As pessoas também visitaram
good experience
Timely delivery of medication. Ability to talk to a Pharmacist when I had questions.
6 de janeiro de 2026
Great customer service
Great customer service. My sister just had surgery and loved the products!
31 de dezembro de 2025
Love it
Love it. Didn't realize how much the warmth helps my neck and shoulders.
8 de dezembro de 2025
I was disappointed in how quickly it…
I was disappointed in how quickly it cools. I liked the spa neck warmer much better. Looked similar but not as wonderful.
27 de outubro de 2025
Resposta da Revixcare
Thank you for taking the time to share your feedback.
We're sorry to hear that the product didn't meet your expectations. We understand that everyone has different preferences when it comes to heat therapy products, and comparisons to products you've previously enjoyed can naturally shape your experience.
Our goal is to provide comfortable, long-lasting warmth and relief, but we recognize that individual expectations regarding heat intensity and retention may vary.
We truly appreciate your honest feedback, as it helps us continue improving our products and customer experience. Thank you for giving Revix a try.
Excellent hand warmer and wonderful…
Excellent hand warmer and wonderful service! I wore out my original warmers and restocked.
31 de outubro de 2025
Perfect for the wrist!
This wrist ice pack is perfect! It covers from the hand and up the forearm, and stays put. This is my third purchase from Revixcare and their products do not disappoint.
27 de outubro de 2025
Amélioration facile à réaliser
Petits désagréments de confort à cause du velcro. La portion "crochet " pourrait être un peu plus étroite que la portion velours pour éviter l’irritation possible du crochet sur la peau si l’alignement des 2 parties de velcro ne sont pas parfaitement superposées. Quant au velcro de la pochette, il serait souhaitable qu’il soit positionné du côté qui n’est pas en contact avec la peau. J’ai 71 ans et ma peau est beaucoup plus fragile qu’avant. J’adore ce produit mais s’il pouvait être amélioré par ces 2 mesures, il aurait obtenu la note de 6 sur 5 !
28 de outubro de 2025
Avaliação não solicitada
Resposta da Revixcare
Thank you so much for your thoughtful and detailed feedback.
We're delighted to hear that you love the product, and we're especially grateful for the specific suggestions you've shared regarding the hook-and-loop fastener design.
Your observations about skin sensitivity and comfort are incredibly valuable, particularly for customers with more delicate skin. We completely understand how even minor contact with the hook side of the fastener could cause discomfort if the alignment is not perfect.
We also appreciate your suggestion regarding the positioning of the pouch fastener. Feedback like yours helps us identify opportunities to make our products even more comfortable and user-friendly.
We've shared your comments with our product development team for future consideration. Thank you again for taking the time to help us improve, and we're honored that you feel the product was nearly a "6 out of 5"!
Warm regards,
Revix Customer Care Team
What we ordered arrived exactly as…
What we ordered arrived exactly as ordered and in a reasonable amount of time
17 de outubro de 2025
Great product and shipped quickly
Great product and shipped quickly! I appreciate the design and the bag to store it in the freezer so it stays clean. Very pleased with my purchase
22 de agosto de 2025
Affordably priced ice pack, free shipping- easy!
Affordably priced ice pack that was delivered quickly. My first experience with this company and I would definitely buy again. Surprised by the high quality, low cost, and free shipping. Well done!
19 de agosto de 2025
We gave you one star for this product…
We gave you one star for this product because you sold us rejects. The long strap which should be around the waist is around the thigh and the one around the thigh is the long strap that should be around the waist. Your product will not be recommended by us to anyone ever.
30 de julho de 2025
Resposta da Revixcare
Hi Robert,
We’re sorry to hear about your dissatisfaction and would like to clarify the situation. Could you let us know if the product you received is damaged or defective in any way?
If everything is intact, please note that the design is intentional — the lower strap is made longer to better secure the thigh area. The correct way to use it is(as mentioned in the instructions):
Upper waist strap: wrap once around the waist
Lower thigh strap: wrap twice around the thigh
If you feel the upper waist strap is still not long enough for comfort, we can offer you two solutions:
1.A full refund
2.A $10 refund so you can purchase an extension strap from Amazon, which will not affect subsequent use
Please let us know which option works best for you, and we’ll process it right away.
— The REVIX Care Team
Great relief!
Clear product description. I got what I expected. It came quickly. Stays cold a LONG time. Very useful product.
8 de julho de 2025
Recommend it highly!!
I have used the smaller Revix knee cold therapy pad and think the larger one is great. Wraps around fully.
Straps can get hung up on each other and sometimes slip off the pad once it is on the knee.
An excellent product - recommend it highly.
10 de junho de 2025
doesn't get cold enuf
17 de junho de 2025
I love the strap
I love the strap. It gets really cold. Only drawback is I wish it stayed cold longer. Other than that it’s great.
5 de junho de 2025
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