Revolution Laundry UK Avaliações 

Used washing machine this morning had to wipe it down first. When I took the washing out it was covered in animal hair, while I was waiting for my washing to finish a man came and filled the empty washer with horse rugs and equipment, I am sure this is not what they are meant for as they are clearly advertised for clothing. I won’t use again

They put laundry soap in and there is no way to turn in off - now I am covered in Hives - Fantastic

Les machines ne sont pas entretenues en panne ou vraiment non nettoyées
Cela est inacceptable voir avec La Défense des consommateurs
A force je vais monter un dossier avec les photos à l’appuis

Currently none of the washers work...don't know for how long ...please phone to find out and not have a wasted journey...Dryers are working...

Blanket came out with black stains and some look like tar. Phoned during office hours - always on hold. Tried to chat - kept saying they’re closed - it’s 11am on a Monday. Dreadful. They clearly want your money but can’t help when things go wrong.

Update: After getting through to someone I was offered a refund but potential permanent damage to the blanket was not addressed nor the inconvenience of having to re-wash it. I’ll see what happens when I do get the time to re-wash it. I have increased the star rating from 1 to 3 as I believe their intention is good and they’re at least trying to resolve the issue.

I had an issue with one of the washing machines, probably my fault, where i paid and it ended the wash after a minute. I contacted customer service and a young lady called Lucy replied in minutes and told me everything i needed to do too get a refund. I duly obliged and again within minutes my refund was processed. Excellent customer service from Lucy and thank you very much 😊

Terrible. Washer broke half way through cycle, leaving laundry soaking and not rinsed. Put them into the other machine at an additional £11 cost, and even then, they came out soaked. The dryer had a belt or something caught and hanging down in the door. Customer service unavailable despite information on website. I wish I hadn't bothered. One load washed and dried and the other load had to be taken home soaking wet to drip dry. Cost me £23.50 for one load of washing and drying, and one to come out soaking wet. I’ll use a professional collection service next time. It would probably have been cheaper.

Pros: Conveniently located. Customer service was good when I had an issue which was only once of the 4 or so times Ive used the service so far. I've only used the dryer and it's convenient to do so when I have a lot of drying to do (2 or more sets of bedding, towels, several loads of clothes for example)

Cons: Expensive though I accept you pay for convenience. I don't believe it's secure despite reassurances on the website. I've left my drying and gone back for it before the end of the cycle - glad I set myself a reminder because I didn't get the text reminder. However the machines can be opened - by anyone! - once the cycle has complete.

I will contine to use the dryer when I need to but I wouldn't leave my things unattended or rely on the sms reminder.

je suis venue utiliser le sèche linge pour mes 2 oreillers et résultat après 2 cycles d'une heure ils sont toujours trempés.
je suis arrivée tout de suite après la fin de chaque cycle et malgré que j'avais mis température max, ils étaient glacé.
on peut donc se poser la question si leur machine fonctionnent correctement.
je ne reviendrais plus vers cette enseigne

I sit and watch my laundry because I live a couple of miles from the machines. I sit and read a book. I have never seen any suds so unsure if it really puts detergent in the drum. I believe it doesn’t add much water as well. I only use it for washing my pets blankets. I would NEVER use it to wash my clothes!!

Plus de 4 mois pour essayer de se faire rembourser d'un lavage sans eau et sans lessive... Des dizaines d'échange de mail où on vous demande toujours la même chose: problème rencontré, RIB, Iban et numéro de machine.
C'est une honte et clairement du vol.
Service client lamentable

Laundry payment machine took payment twice. Contacted Customer Services and Lucy replied within 10 minutes. After further info requested she confirmed second payment has been cancelled. Excellent service. The laundry machines are godsend in our village as 5 miles from nearest launderette

Des voleurs laverie automatique
Seche linge en panne alors que juste avant une personne s'en est servie
Je mets les 3 euro en espèces je choisis mon cycle et nada en panne code erreur panne filtre ouvert
Impossible de pouvoir récupérer sont argent pas de ticket papier
Heureusement je prends toujours des photos pour preuve je les est appelé 6 fois je tombe sur quelq'un qui me dit ont va vous rembourser a ce jour rien je vais aller déposer une plainte contre vous des escrocs
Laverie carrefour contact la crèche 79260

I'll start off by recognising the quality of services like these can vary considerably by area, the people who (mis)use them, and the frequency/quality of maintenance, but in my case I've found the machines to have looked and smelled clean on the multiple occasions I've used them.

The ease of access and 24/7 nature of the machines made it the appealing option to me vs more traditional options. I'd argue the cost is on the high side (particularly the large machine) and fabric softener being a paid extra on top of this, but I'm aware you're paying a convenience premium here. Luckily I'll have my washing machine back soon.

My biggest criticism would be a lack of 'quality of life' features that could really elevate the experience, and make the price feel more justified. The app could serve a greater purpose than being a glorified data collection tool, and instead actually provide discounts to frequent users and implement a live monitor for in-use machines.

The parent company is well established, FTSE 250 constituent and I feel the current user experience doesn't quite portray that image. Invest in your product and service, we will notice!

Edit: spelling

No point using. Completely failed to dry my clothes. 45 mins and £10.75 wasted. Now trying to get a refund. Not the first time this has been my experience with various machines around the city

Don’t use! No water came in machine so clothes didn’t wash, waste of money. Won’t be using again

Expensive and a rip off. We've just done a wash in the machines in Jempsons in Rye. ( the ones in Peasmarsh have been out of order for weeks.)and it came out soaking wet. I had to wring it out by hand before putting it in the dryer. We tried this one a few weeks ago with two full loads and it cost us £30 here and then another£18 in a lauderette to finish drying it.
There is a customer helpline to ring but they close at 16:30 and 16:00 on a Friday. You can use their online help if you wish. No thank you. If their machines are this poor I can only imagine what their online help is like.
I'm dreading what the clothes will come out of the dryer like.
What a horrible expensive and frustrating service this is.
STAY AWAY FROM THESE MACHINES.
Just taken the washing out of the drier and it's still wet!!! This was a small load of tee shirts and underwear! £12 for this.
It's an absolute disgrace, nothing more than a scam. We've now got wet washing to deal with in a motorhome.
DON'T USE THESE MACHINES@

Visited two. One in Newcastle and one in Gateshead. Neither of them were working. Waste of time and petrol money

Massively overpriced. Between £9 and £12.50 to wash and dry a small load. By comparison a local launderette will cost £6-7. You can only buy drying time in 15 minute blocks and 15 is never quite enough so you are forced to pay another £3.50 for anther 15 minutes which you won't use. The machines are frequently broken and always unattended so nobody is going to help when the machine eats your money or locks your washing in. Detergent supposedly included but it never works and there is no drawer so you can't add your own powder. Only way of getting clean clothes out is to put a capsule in the drum. You can open the dryer door to remove delicates part way through but the drum keeps turning round at full speed - it's really dangerous. I travel all over the country and do all my washing in launderettes and these machines are the absolute last resort. They should be brilliant but ruined by greedy feckless owners. Search 'launderette' on Google maps. There are loads of them across the country and all of them are a better option than this.

Laverie situé a Trappes
Le paiement n'a pas été pris en compte par la machine donc 12€ de perdu que j'espère récupérer par remboursement.
Une dame a eu le même problème avec la même machine 20 minutes avant.
Cela m'a coûté 24€,par ces temps difficiles c'est génial....
Il faudrait peut être prévoir un technicien
disponible sur la journée pour pouvoir être
remboursé.