Reward Mobile Avaliações 

192
•
O TrustScore é 3.5 de um total de 5

3,6

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Possible data harvesting scam. Tried to purchase a new contract today from these,after taking payment details I.e card,I was told I failed the credit check ,never failed one in my life,I was previou... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I was wary using this company. No need to be. Got a brilliant deal via health service discounts. Fast delivery of phone , added PAC code to order, swapped over my number immediately on setting up new... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent service. Friendly helpful staff. Advise and new contract SIM only with 3 taken. New SIM arrived on time. Mobile no ported across from EE after initially being missed was very quickly resolve... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Working for the NHS I am so proud that a site offers such a lucrative discount. iPhone 15 delivered exactly when described on the release date £32.40 per month 0 upfront! Not many companies offer any... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Celulares

Escrito pela empresa

Reward Mobile are an independent telecoms company with over 40 year’s management experience in both the business and consumer sectors. Alongside our position as one of EE’s largest business partners, we have built close ties with other major networks like Three. While we also maintain close relationships with manufacturers like Samsung, Apple and Nokia. This allows us to offer you some of the best services and savings available in the UK, on both sides of the mobile telecoms package, devices and networks.


Informações de contato

3,6

Bom

O TrustScore é 3.5 de um total de 5

192 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 42% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,6

Todas as avaliações

(192)

18 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Stay away

I placed my order got my SIM card in the post. So i was just waiting for my cashback after 60days i emailed them on the 04/08/25 asking where is my cashback they emailed saying my order was cancelled but it was not cancelled at all so looks like i am not getting my cashback at all now. I will never use this website every again.

4 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Value & Service

Excellent. Efficient and quick service. Order arrived the next day. Great prices too.

15 de julho de 2025
Avaliação não solicitada
logotipo da Reward Mobile

Resposta da Reward Mobile

Hi

Thanks for taking the time to leave a review.

Kind regards

Reward Service

Avaliado com 1 de um total de 5 estrelas

They don't answer questions just cancel…

They don't answer questions just cancel contract due to out of stock with out telling you and when u message they don't like answering

9 de julho de 2025
Avaliação não solicitada
logotipo da Reward Mobile

Resposta da Reward Mobile

Hi

Please email your contact details to customerservices@rewardmobile.co.uk and we will look into this further for you.

Kind regards
Reward Service Team

Avaliado com 5 de um total de 5 estrelas

My mobile

Top notch , Everything was done quickly professionally and easy no messing around will definitely be using reward mobile again

8 de julho de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

I disappointedly have to agree with…

I disappointedly have to agree with theese poor reviews I got accepted for a phone was sent out the contract I had an issue so I rang and managed to get threw to someone I sent them my copy of Id bank and passport that was super easy but finding out when my phone will arrive is frustrating as I'm getting no communication now from you I've phoned and phoned Web chat not available and sent emails I'm feeling like they have scammed me for my private id details just to update my phone arrived today 25th of april so really pleased about that

23 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I GOT MY HANDSET

I am now restoring my rating to five stars, as I had previously stated I would.

Initially, I encountered an issue:
The phone I had ordered was out of stock, and it took several days of follow-up before I finally received it.

That said, the company conducted itself professionally throughout, and I would readily recommend their services.

However, I have observed that they request certain customers to provide photographic identification, such as a passport or driving licence. In my view, this poses a considerable security risk.

I was approved, but unsurprisingly, the phone is out of stock, something that wasn’t disclosed until after the process was completed. I’m now left waiting for the next update via email. Not exactly a promising first impression. If the phone eventually arrives, I’ll be happy to revise this to five stars, but at present, it’s rather disappointing.

Moreover, if the specific handset is genuinely out of stock, one has to question why there are still numerous advertisements on their website promoting they offering various plans and network options for the very same device. It feels quite misleading...
AGAIN I DO RECOMEND TO ANYONE THIS COMPANY...

17 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Got approved but...

Got approved, but of course the phone is out of stock — something they don’t tell you until after the fact. Now I’m stuck waiting until next week. Not a great first impression. If the phone ever shows up, I will bump this to 5 stars, but right now it’s a letdown.

I did get the phone after about 2 weeks had to change colour. I will upgrade this to a 5star as mentioned due to being accepted with bad credit! Thanks to Ruby for helping out and updating me // calling me.

10 de abril de 2025
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

This is a legitimate company

This is a legitimate company, even tho I felt like I was being scammed. They did ask for photo ID and utility bill for security reasons and could have been explained this previously, but failed to do so. Also I had an email to say item was out of stock but once I chased them as no update, phone was delivered next day and on time. So not the greatest customer service but the cost of phone and contract was the cheapest. Not as quick or straightforward as other providers but got the product in the end which took 5/10days in total

15 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service

Ignore all the bad reviews. I had a fantastic deal on a contract with a iphone 16. I was kept up to date via email straight through the process. My phone was out of stock but kept notified. When the phone came it was such a easy step by step guide moving from my old provider to my new one. I brought my old phone number with me and this was brought over within 24 hours also. Very happy I chose Reward Mobile, great communication.

28 de janeiro de 2025
Avaliação não solicitada
logotipo da Reward Mobile

Resposta da Reward Mobile

Hi

Thanks for taking the time to leave a review.

We hope you enjoy your new product.

Kind regards

Reward Service

Avaliado com 5 de um total de 5 estrelas

Absolutely brilliant service very quick…

Absolutely brilliant service very quick my phone was here within a week thank you

7 de janeiro de 2025
Avaliação não solicitada
logotipo da Reward Mobile

Resposta da Reward Mobile

Hi

Thanks for taking the time to leave a review.

We hope you enjoy your new product.

Kind regards

Reward Service

Avaliado com 1 de um total de 5 estrelas

Zero communication!!!!!!

Zero communication!!!!!!

They don't email you about the order, don't update you about the order, never answer their phones, don't reply to emails and the "live chat" they suggest you do does not work.

Starting to suspect this is a scam company looking to take your data as surely a communications supplier would know how to communicate???

2 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great deals and excellent customer…

Great deals and excellent customer service from Vicky. Fast dispatch and up dates throughout.

27 de dezembro de 2024
Avaliação não solicitada
logotipo da Reward Mobile

Resposta da Reward Mobile

Hi

Thanks for taking the time to leave a review.

We will pass the feedback on.

Kind regards

Reward Service

Avaliado com 5 de um total de 5 estrelas

Champions in a battle field

A company that consistently exceeds expectations by delivering superior quality products or services, maintaining unwavering reliability, and providing exceptional customer service. Their commitment to innovation, ethical practices, and transparency creates a seamless and trustworthy experience for customers, fostering loyalty and long-term satisfaction.

26 de dezembro de 2024
Avaliação não solicitada
logotipo da Reward Mobile

Resposta da Reward Mobile

Hi

Thanks for taking the time to leave a review.

We hope you enjoy your new product.

Kind regards

Reward Service

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