SUBSCRIPTION FRAUD! Avoid avoid avoid! Same experience as everybody else, fortunately my bank blocked the £39 payment and alerted me. If you have fallen for this then contact your bank and ask them to... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
En effet, il s’agit bien d’une entreprise profitant de l’effet de pression (souvent pour la réservation d’un taxi, ce qui était mon cas) afin de vous faire souscrire à une période d’essai à 10cts... Ver mais
A empresa respondeu
This service does not present as a subscription service. I was an international traveller and googled taxi near me and used sn online form to book. Apparently using this form constitutes consent to su... Ver mais
A empresa respondeu
Taxi didnt confirm a booking till minutes before the taxi was too arrive and after we had sorted a different one. Leaving one driver without a fair. Tried to cancel my account before the £39 hidd... Ver mais
A empresa respondeu
1,5
Muito Ruim
51 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 97% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I have never subscribed to this…
I have never subscribed to this company, yet I was charged £39 without my knowledge or consent. This is completely unacceptable and, in my view, appears to be a scam. I have requested a full refund, and I am now waiting to see whether they will return my money. £39 should never be taken from someone without clear consent and authorisation.
10 de agosto de 2026
Avaliação não solicitada
Resposta da Rezervly
Hello,
Thank you for taking the time to share your experience. We’re sorry to hear that your experience with Rezervly did not meet your expectations.
We understand your frustration and take your feedback seriously. We would like to review your situation carefully to better understand what happened and check the details associated with your booking or account.
Please contact our Customer Service team with your booking or account details so that we can review your case and provide you with the appropriate assistance.
Thank you for bringing this to our attention. Your feedback is important to us as we continue working to improve our service.
Kind regards,
The Rezervly Team
📧 contact@rezervly.io
📞 +44 204 5259 513
🕘 Monday to Saturday, 8:00 a.m. – 8:00 p.m.
Tried stealing 40 bucks
Needed a taxi and tried to get one through this service. They charged me 10 cents merely for a "reservation" which didn't amount to anything as there weren't ever any taxis available. Then tried to charge my card 40 bucks a week later for nothing. I have no emails or anything from them even. Scam
18 de agosto de 2026
Avaliação não solicitada
Resposta da Rezervly
Hello,
Thank you for taking the time to share your experience. We’re sorry to hear that your experience with Rezervly did not meet your expectations.
We understand your frustration and take your feedback seriously. We would like to review your situation carefully to better understand what happened and check the details associated with your booking or account.
Please contact our Customer Service team with your booking or account details so that we can review your case and provide you with the appropriate assistance.
Thank you for bringing this to our attention. Your feedback is important to us as we continue working to improve our service.
Kind regards,
The Rezervly Team
📧 contact@rezervly.io
📞 +44 204 5259 513
🕘 Monday to Saturday, 8:00 a.m. – 8:00 p.m.
My driver was Olly Ross
My driver was Olly Ross. Olly greeted me with respect, Olly was friendly and made me feel comfortable. Overall my experience was a 10/10, I’ll definitely recommend.
18 de agosto de 2026
Avaliação não solicitada
Resposta da Rezervly
Hello,
Thank you so much for your wonderful review! We’re delighted to hear that Olly Ross made such a positive impression on you.
It’s great to know that he greeted you respectfully, made you feel comfortable, and provided such a friendly experience. A 10/10 rating and your recommendation truly mean a lot to us!
We’ll be happy to share your kind words with Olly and our team. Thank you for choosing Rezervly, and we hope to welcome you again in the future!
Kind regards,
The Rezervly Team
📧 contact@rezervly.io
📞 +44 204 5259 513
🕘 Monday to Saturday, 8:00 a.m. – 8:00 p.m.
this is a scam
this is a scam - i was charged a subscription fee without my knowledge and no one has responded to my query about this
13 de agosto de 2026
Avaliação não solicitada
Resposta da Rezervly
Hello,
Thank you for taking the time to share your experience. We’re sorry to hear that your experience with Rezervly did not meet your expectations.
We understand your frustration and take your feedback seriously. We would like to review your situation carefully to better understand what happened and check the details associated with your booking or account.
Please contact our Customer Service team with your booking or account details so that we can review your case and provide you with the appropriate assistance.
Thank you for bringing this to our attention. Your feedback is important to us as we continue working to improve our service.
Kind regards,
The Rezervly Team
📧 contact@rezervly.io
📞 +44 204 5259 513
🕘 Monday to Saturday, 8:00 a.m. – 8:00 p.m.
Es ist kein Taxi gekommen und ich habe…
Es ist kein Taxi gekommen und ich habe trotzdem bezahlt
13 de agosto de 2026
Avaliação não solicitada
Resposta da Rezervly
Hallo,
vielen Dank, dass Sie Ihre Erfahrung mit uns geteilt haben. Es tut uns leid zu erfahren, dass kein Taxi bei Ihnen angekommen ist und dass diese Situation zu großer Unzufriedenheit geführt hat.
Wir verstehen Ihren Ärger und nehmen Ihre Rückmeldung sehr ernst. Wir möchten den Vorgang gerne genauer prüfen und nachvollziehen, was bei Ihrer Buchung passiert ist.
Bitte wenden Sie sich mit den Details Ihrer Buchung an unseren Kundenservice, damit unser Team Ihren Fall überprüfen und Ihnen entsprechend weiterhelfen kann.
Vielen Dank, dass Sie uns auf diese Situation aufmerksam gemacht haben.
Mit freundlichen Grüßen,
The Rezervly Team
📧 contact@rezervly.io
📞 +44 204 5259 513
🕘 Monday to Saturday, 8:00 a.m. – 8:00 p.m.
Excellent service quick response
Excellent service quick response.
Thankyou
6 de agosto de 2026
Avaliação não solicitada
Resposta da Rezervly
Hello,
Thank you so much for taking the time to share your experience! We’re delighted to hear that you were satisfied with Rezervly and that everything went smoothly.
Your positive feedback means a lot to our team. We truly appreciate your trust and support and hope to have the pleasure of assisting you again in the future!
Kind regards,
The Rezervly Team
📧 contact@rezervly.io
📞 +44 204 5259 513
🕘 Monday to Saturday, 8:00 a.m. – 8:00 p.m.
No service provided/random bank charge
I used this to try and book a taxi, they said I would be contacted shortly and that I would pay the taxi driver directly. I never heard anything back and 2 hours later eventually have up. I tried to log into the account I had supposedly set up and each time it told me it unsuccessfully in a different language. I now see I have a transaction for £39 pending in my bank account, for what I have no idea. I have contacted the company to ask for an explanation and refund - we shall see what happens!
3 de agosto de 2026
Avaliação não solicitada
Resposta da Rezervly
Hello,
Thank you for taking the time to share your experience. We’re sorry to hear that your experience with Rezervly did not meet your expectations.
We understand your frustration and take your feedback seriously. We would like to review your situation carefully to better understand what happened and check the details associated with your booking or account.
Please contact our Customer Service team with your booking or account details so that we can review your case and provide you with the appropriate assistance.
Thank you for bringing this to our attention. Your feedback is important to us as we continue working to improve our service.
Kind regards,
The Rezervly Team
📧 contact@rezervly.io
📞 +44 204 5259 513
🕘 Monday to Saturday, 8:00 a.m. – 8:00 p.m.
Anybody know how to cancel the…
Anybody know how to cancel the subscription?
11 de julho de 2026
Avaliação não solicitada
Resposta da Rezervly
Hello Johannes Brünings-Hansen,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations.
We would like to clarify that the terms of the offer, including any applicable subscription details, are presented before the order is confirmed and are also available in our Terms and Conditions.
If you would like us to review your account or have any questions regarding your subscription, please contact our customer support team. We'll be happy to assist you.
Kind regards,
The Rezervly Team
📧 contact@rezervly.io
📞 +44 204 5259 513
🕘 Monday to Saturday, 8:00 a.m. – 8:00 p.m.
Charge you without your consent
Got a 39EUR charge without receipt, details, email, confirmation, any info whatsoever on what that charge is and why. I never authorized it. Only booked a day-activity on an outdoor company in France and got charged a suprise fee through them that I never approved or signed for. Complicated to get in touch to cancel the payment. Now they got my card number and info and I never asked for that.
12 de julho de 2026
Avaliação não solicitada
Resposta da Rezervly
Hello Annie,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations.
We would like to clarify that the terms of the offer, including any applicable subscription details, are presented before the order is confirmed and are also available in our Terms and Conditions.
If you would like us to review your account or have any questions regarding your subscription, please contact our customer support team. We'll be happy to assist you.
Kind regards,
The Rezervly Team
📧 contact@rezervly.io
📞 +44 204 5259 513
🕘 Monday to Saturday, 8:00 a.m. – 8:00 p.m.
They charged me 39€ without warning
They charged me 39€ without warning. You do one failed booking, and the. They will charge you automatically if you don’t say so. At the moment of booking there is absolutely no warning that the payment will get you into a subscription
12 de junho de 2026
Avaliação não solicitada
Resposta da Rezervly
Hello Matias Cordova Alanis,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations.
We would like to clarify that the terms of the offer, including any applicable subscription details, are presented before the order is confirmed and are also available in our Terms and Conditions.
If you would like us to review your account or have any questions regarding your subscription, please contact our customer support team. We'll be happy to assist you.
Kind regards,
The Rezervly Team
📧 contact@rezervly.io
📞 +44 204 5259 513
🕘 Monday to Saturday, 8:00 a.m. – 8:00 p.m.
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