Very professional from the outset. Friendly, honest and great communication. Definitely a good experience for me and I genuinely feel that if I have any issues with the car, this dealership will do... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoSuzuki Fareham, Newgate Lane, PO14 1AJ Fareham, Hampshire, GB
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Veja o que dizem as avaliações
Jag has been great during my search for a 'new' used Suzuki. He was super professional and a great communicator. I ended up finding my vehicle somewhere else, but I just had to leave a review because... Ver mais
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Had a really positive experience buying a Suzuki s cross here. The staff were friendly, knowledgeable, and made the whole process smooth and stress-free. Thanks to Richard who helped us decide on a ca... Ver mais
A empresa respondeu
A huge thank you to Robbie and Bill for making the whole process so easy. They were both incredibly kind, helpful, and professional, explained everything clearly, organised it all from start to finish... Ver mais
A empresa respondeu
Detalhes da empresa
- Concessionária
- Oficina de Inspeção Veicular
- Serviço de Motorista
- Concessionária Hyundai
- Concessionária Skoda
- Revendedora de carros usados
Escrito pela empresa
Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.
Informações de contato
Suzuki Fareham, Newgate Lane, PO14 1AJ, Fareham, Hampshire, Reino Unido
- 01329 820 620
4,9
Excelente
293 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Jag was the salesperson who assisted…
Jag was the salesperson who assisted was extremely personable, informative and not pushy at all. Would recommend him him to anyone I know visiting your dealership.
21 de agosto de 2026
Resposta da Richmond Motor Group - Suzuki Fareham
We're so pleased to hear that our salesperson was personable, informative, and not pushy. We appreciate you recommending us to others!
Very friendly
Very friendly, informative… polite and made buying a car an easy experience.
25 de agosto de 2026
Resposta da Richmond Motor Group - Suzuki Fareham
We're so pleased to hear that our team was friendly, informative, and polite, making your car-buying experience an easy one. Thank you for your wonderful feedback!
Very professional from the outset
Very professional from the outset.
Friendly, honest and great communication.
Definitely a good experience for me and I genuinely feel that if I have any issues with the car, this dealership will do their best to sort out any problems.
22 de agosto de 2026
Resposta da Richmond Motor Group - Suzuki Fareham
We appreciate your positive feedback! We're delighted to hear that our team provided professional, friendly, and honest service with great communication, making your experience a good one.
Friendly professional advice without…
Friendly professional advice without pressure salesman jargon. Very impressed with the customer service and handover of purchased vehicle from salesman
15 de agosto de 2026
Resposta da Richmond Motor Group - Suzuki Fareham
We're so glad to hear you received friendly, professional advice without any pressure. It's wonderful that you were impressed with the customer service and vehicle handover.
Jag was very helpful in finding us…
Jag was very helpful in finding us exactly what we wanted/ needed
15 de agosto de 2026
Resposta da Richmond Motor Group - Suzuki Fareham
We appreciate your wonderful review and five-star rating! We're delighted to hear that our team member was very helpful in finding exactly what you wanted and needed.
Thank you to the team for a seamless…
Thank you to the team for a seamless process
17 de agosto de 2026
Resposta da Richmond Motor Group - Suzuki Fareham
We're so glad to hear that you had a seamless experience with our team. Thank you for your wonderful feedback!
Very pleasant buying experience with…
Very pleasant buying experience with Robbie Murrell.
Professional and straightforward.
14 de agosto de 2026
Resposta da Richmond Motor Group - Suzuki Fareham
We appreciate your five-star rating! We're delighted to hear that your buying experience was pleasant, professional, and straightforward.
Bradley was great
Bradley was great. Good communication, explained everything clearly. Really helpful when setting up the car. Friendly and approachable
3 de julho de 2026
Resposta da Richmond Motor Group - Suzuki Fareham
We appreciate your wonderful review! We're so glad to hear that our service was helpful and that everything was explained clearly.
A huge thank you to Robbie and Bill for…
A huge thank you to Robbie and Bill for making the whole process so easy. They were both incredibly kind, helpful, and professional, explained everything clearly, organised it all from start to finish, and even had my car delivered to my address. Fantastic customer service, I wouldn’t hesitate to buy from them again. Highly recommend!
27 de junho de 2026
Resposta da Richmond Motor Group - Suzuki Fareham
We appreciate your positive feedback and 5-star rating! We're happy to hear that the process was easy and that our team was kind, helpful, and professional. We're glad everything was organized from start to finish.
Resposta da Richmond Motor Group - Suzuki Fareham
We are very happy to hear this positive feedback. We appreciate you taking the time to share your experience.
Phillip was fantastic
Phillip was fantastic. He listened to what we needed, understood and then offered us a choice of cars that fitted us.
His first recommendation was ideal and we are delighted with the car and the service we were given, thank you so much.
16 de novembro de 2025
Resposta da Richmond Motor Group - Suzuki Fareham
We appreciate your positive feedback! We're happy to hear our team listened to your needs and helped you find the ideal car. Thank you for your kind words!
Jag was great
Jag was great. Very patient and listened to what we were looking for. He even stayed late after his finish time which we didn’t realise as we were made to feel so comfortable. Thank you Jag.
17 de abril de 2026
Resposta da Richmond Motor Group - Suzuki Fareham
We're happy to hear that you had such a positive experience! We appreciate your feedback and are glad that you felt comfortable and that your needs were listened to. Thank you!
A happy customer
Jag was very good and helpful and the car well prepared. There are always a couple of things to sort out after the sale and these are in progress.
I would say that the company is generally honest and straightforward in its approach and the sale was fine although contact response was a little slow afterwards.
29 de março de 2026
Resposta da Richmond Motor Group - Suzuki Fareham
We appreciate your positive review and four-star rating! We're happy to hear that you found the car well-prepared. We're addressing the after-sale items and acknowledge that our response time could be better.
Bradley was professional and couldn't…
Bradley was professional and couldn't do enough for us
30 de março de 2026
Resposta da Richmond Motor Group - Suzuki Fareham
We're happy to hear that the service exceeded your expectations. Thank you for your positive feedback; we appreciate it greatly.
A fantastic dealership experience
A fantastic dealership experience! Bill, Robbie, Thea and team went out of their way with fantastic customer service! Great job Richmond Suzuki! I’m really pleased with my new car!
12 de março de 2026
Resposta da Richmond Motor Group - Suzuki Fareham
We're happy you had a fantastic dealership experience and that our team provided outstanding customer service! We appreciate your positive feedback and are glad you're pleased with your new car.
I love my new car
Sorting out a new car was a good experience. Everyone was friendly and helpful. It was a promotion day so balloons and lots of coffee .
27 de fevereiro de 2026
Resposta da Richmond Motor Group - Suzuki Fareham
We're glad your experience sorting out a new car was positive. It's great to hear everyone was friendly and helpful during the promotion day!
Robbie was great & really friendly
Robbie was great & really friendly, & helped me find the perfect car for driving instructing , within budget!
He was friendly & most importantly not pushy at all (as I’d imagined car salesman might be)
He helped me find the right package/warranty to ensure piece of mind for the future
Thanks Robbie /Suzuki
7 de fevereiro de 2026
Resposta da Richmond Motor Group - Suzuki Fareham
We're so glad that you had a great experience and found the perfect car within your budget! We appreciate your kind words about Robbie, and we're happy we could help you find the right package for your needs. Thanks for sharing!
Professional sales Executive Jag Singh
Being able to talk to a great sales executive who made every step of buying a car a pleasant experience.
15 de janeiro de 2026
Resposta da Richmond Motor Group - Suzuki Fareham
We're happy that your sales executive made buying a car a pleasant experience for you. We appreciate you taking the time to leave us this positive feedback!
Great hand over by Bradley of my New…
Great hand over by Bradley of my New Suzuki Swift.Paperwork was handled quickly and Bradley showed me around the car before setting up the Apple CarPlay for me.4th car purchased from Richmond Group.Would recommend to all.
25 de dezembro de 2025
Resposta da Richmond Motor Group - Suzuki Fareham
We're happy to hear that your handover experience was great and efficient. We appreciate your continued loyalty and are grateful for your recommendation.
Excellent customer service especially…
Excellent customer service especially philip sale dealer he helps me throughout the process of getting my new car .
8 de dezembro de 2025
Resposta da Richmond Motor Group - Suzuki Fareham
We're happy to hear that you had such a positive experience! It's great to know that our team provided excellent support during your car buying process. Thank you!
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