I have never renewed my insurance with my previous insurer because there second year quote is always ridiculous !! Right sure gave me a quote for my renewal slightly less than the previous year so was... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Easy to use website and very helpful person on the phone with no waiting time and no silly music. Price compares favourably with our last company which was just online with only robots to talk to.... Ver mais
A empresa respondeu
Firstly , they tune in on insurance renewal date based on last year’s business , in good time . They do the stressful , time consuming research for best deal . This year , their quote was... Ver mais
A empresa respondeu
Very simple process and broken down clearly. Great price compared to other quotes. The process was easy and policy came through immediately.
Detalhes da empresa
Sobre RightSure
Escrito pela empresa
Let us find the best insurance quotes from a wide range of leading insurers.
We are a friendly team based in Surrey and will help you find the best car, van or home insurance deals.
Our UK based customer service team is on hand to help you through each step of your insurance process. From Aviva to Zurich, we work with some of the UK’s most trusted insurers to get you quality insurance at a price you'll love.
Car Insurance
Our Insurance Specialists will help you save and compare quotes from the UK’s leading insurers.
Get a quoteVan Insurance
Looking for a great deal on your Van Insurance? Whether for personal or commercial use, we’ll help you save with insurers you can count on.
Get a quoteHome Insurance
We protect your happy place. Our Home and Contents Insurance Experts are on hand to compare house insurance from some of the UK’s most trusted insurers.
Get a quoteContact Us
Need some help? Get in touch. Our amazing teams are all based in the UK and ready to help.
Contact UsRightSure Insurance
Escrito pela empresa
- We protect the things you love!
- At RightSure, we know your time is precious and is better spent doing anything else than searching for insurance. Unlike some of our competitors, RightSure is not owned by an insurance company, enabling us to offer you greater choice and better value.
Informações de contato
Trident Court, Oakcroft Road, Chessington, Surrey, KT9 1BD, Tolworth, Reino Unido
- 020 8545 7764
- post@rightsure.co.uk
- rightsure.co.uk
4,6
Excelente
10 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very easy and helpful!
3 de outubro de 2026
Resposta da RightSure
Hello,
Thank you so much for taking the time to leave a 5-star review.
If there is anything else we can help you with, please let us know.
Kind regards,
Mike
RightSure
Resposta da RightSure
Hi,
Thanks so much for taking the time to leave feedback.
Thanks also for taking the time to leave feedback.
Kind regards,
Mike
RightSure
Sonny is the man for renewals !
Sonny is the man for renewals !
Clear to understand, quick to work something out
Great!
3 de outubro de 2026
Resposta da RightSure
Hi,
Thanks for the amazing 5-star review.
We're really glad that Sonny provided his usual fantastic service. We will be sure to pass on your kind words.
Thanks,
Mike
RightSure
Resposta da RightSure
Hello,
Thank you for taking the time to leave us a 5-star review.
We're so glad you were able to get a great deal on your insurance so easily.
Kind regards,
Mike
RightSure
Do not use this insurance company if…
Do not use this insurance company if later you wish to add a private plate, charged £90 for an admin fee
Wont be renewing my policy when the time comes that is for sure
Yor response is certainly not the case, no one has tried to contact me, i have e mailed your complaints department, still waiting on a response
Regardless of the T&C's which i am sure everyone reads
The fact is that £90 is well over the top for what took one of your staff seconds to do
2 de outubro de 2026
Avaliação não solicitada
Resposta da RightSure
Hello,
Thanks so much for taking the time to leave feedback.
We sent you a private message asking for further information to allow us to investigate this matter further. Unfortunately, we have not heard from you so would be unable to comment specifically on this matter.
When you bought your policy, you agreed to our Terms of Business and confirmed this by ticking a box. Those terms include a £90 charge for customer changes to the policy. These charges are in place to cover our costs when amending your policy.
Should there be anything else we can help you with, just let us know.
Kind regards,
Mike
RightSure
Highly recommend - very professional and easy process
Highly recommend. Fantastic service from start to finish. They completed a ‘data check call’ because I completed my insurance online. Very professional and polite. Very happy with the service provided. Would use them again. Thank you.
26 de setembro de 2026
Resposta da RightSure
Hi,
Thanks for the fantastic 5-star review. We're really glad our team provided their usual outstanding service. We will be sure to find out who you spoke with and pass on your comments.
Kind regards,
Mike
RightSure
Easy to follow procedure and seems good…
Easy to follow procedure and seems good value.
1 de outubro de 2026
Resposta da RightSure
Hello,
Thank you for the 5-star Trustpilot review. We really appreciate it.
If there is anything else we can help you with, please let us know.
Kind regards,
Mike
RightSure
Very polite and experienced staff…
Very polite and experienced staff working here
1 de outubro de 2026
Resposta da RightSure
Hi,
Thanks so much for taking the time to leave a 5-star review. We're really glad that our team provided great service. We will be sure to find out who you spoke with and pass on your kind words.
Kind regards,
Mike
RightSure
Very straight forward and easy
Very straight forward and easy. Price very competitive.
1 de outubro de 2026
Resposta da RightSure
Hello,
Thank you so much for the 5-star review. We really appreciate it.
Kind regards,
Mike
RightSure
Easy to use and good price
26 de setembro de 2026
Resposta da RightSure
Hello,
Thank you so much for the five-star review. We really appreciate it.
Kind regards,
Mike
RightSure
Nice and easy to get competitve…quotes
Nice and easy to get competitve quotes.found the correct vehicle in no time at all. All tje others seem to struggle
29 de setembro de 2026
Resposta da RightSure
Hello,
Thanks so much for purchasing insurance through RightSure. We also really appreciate the 4-stars on Trustpilot.
If there is anything we can do to make it a 5-star review, please let us know.
Kind regards,
Mike
RightSure
Resposta da RightSure
Hello,
Thanks so much for choosing to renew your insurance with RightSure. We will continue to strive to earn your trust for another year.
Kind regards,
Mike
RightSure
The man I spoke to was easy to…
The man I spoke to was easy to understand and the whole process is simple
29 de setembro de 2026
Resposta da RightSure
Hi,
Thanks for the 5-stars on Trustpilot. We really appreciate you taking the time to leave feedback.
We will be sure to find out who you dealt with and pass on your kind words.
All the best,
Mike
RightSure
Resposta da RightSure
Hello,
Thanks so much for the fantastic 4-star review. We really appreciate it.
If there is anything we can do to make it a 5-star review, then please let us know.
Kind regards,
Mike
RightSure
No waiting on the telephone
No waiting on the telephone. Insurance efficiently dealt with
29 de setembro de 2026
Resposta da RightSure
Hi,
Thanks so much for the 5-stars. We really appreciate it.
Kind regards,
Mike
RightSure
Great company dealt with my issue in a…
Great company dealt with my issue in a professional manner and great to talk with a real person
28 de setembro de 2026
Resposta da RightSure
Hello,
Thank you so much for the 5-star review. We really appreciate it.
Glad our team were able to assist with your query. We will be sure to find out who it was you spoke with and pass on your great feedback.
Kind regards,
Mike
RightSure
Easy to follow
23 de setembro de 2026
Resposta da RightSure
Hello,
Thank you for your 5-star Trustpilot review! We're dedicated to making your experience with us exceptional.
Kind regards,
Mike
RightSure
Increased price of premium
Increased price of premium, difficult to cancel and hidden fees. Not great website, need to call to discuss details, recurrent emails.
23 de setembro de 2026
Resposta da RightSure
Hello,
Thank you for taking the time to leave feedback.
Having reviewed your journey, we can confirm that your premium increased as a result of the number of years No Claims Bonus (NCB) being provided incorrectly. When the policy was purchased via MoneySupermarket you confirmed that you had 9 years NCB. As part of our validation checks, we ask customers to provide proof of NCB, which you did, and you confirmed that you only had 8 years NCB. With the change in information, your policy needed updating and as a result caused an increase in premium.
The correct information must be provided to any insurance company. Had your policy been allowed to continue unaltered, you could have faced serious problems in the event of needing to make a claim. We feel it is better for you if we check your information at the start of your policy so that if you need to make a claim, it can be handled swiftly and without delay.
Due to the increase, you decided to cancel the policy. When you bought your policy, you agreed to our Terms of Business and confirmed this by ticking a box. The terms state there is a cancellation fee of £25 if you cancel within 14 days, or £55 if you cancel after 14 days. All fees are non-refundable. These fees are clearly shown before purchase. We require all customers to review and agree to them, along with our Terms and Conditions, before entering payment details.
Cancellation charges are in place to cover some of the costs we incur in setting up policies that are cancelled through no fault of our own. We keep this as low as possible and only apply it to cover genuine costs. Regarding the cancellation of policies, for your protection, we ask for written confirmation via your recorded email address. Once received, the policy is cancelled promptly.
If there is anything else we can help you with then please don't hesitate to contact us further.
Kind regards,
Mike
RightSure
quick simple and reasonable cost
27 de setembro de 2026
Resposta da RightSure
Hi,
We are honoured by your 5-star Trustpilot review. Your feedback encourages us to maintain our high standards.
Kind regards,
Mike
RightSure
No bait and switch... Very impressed
I have had some experiences in the past with insurance companies, but this insurance company made life so easy for me. I paid my deposit with my 10 months Instalments, no upselling was involved. The company I've given 5 stars very accommodating, simple to complete
26 de setembro de 2026
Resposta da RightSure
Hello,
Your 5-star Trustpilot review puts a smile on our faces! Thank you for choosing us and sharing your positive experience.
Kind regards,
Mike
RightSure
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