I ordered a 12 pack of roar as part of my order but only got 1. I emailed customer service and never heard back. Also some items past best before dates. I realize they are going out of business and... Ver mais
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Veja o que dizem as avaliações
Second year being a member. Great selection. Quick turnaround. If ever physical stock is different than inventory listed, they promptly get in touch to modify order. There is usually a free gift/good... Ver mais
A empresa respondeu
I love all that Rise Market offers, Local Canadian products, staff picks, Newest Arrivals, weekly deals and Best Before Sell Offs, all carefully delivered to my door.
Great product selection! I have especially enjoy “Trending Now” and Staff picks; this is super helpful with making new choices. A few products I have discovered here have become my favorites and I c... Ver mais
A empresa respondeu
Detalhes da empresa
- Serviço de Entrega de Mantimentos
- também em
- Fornecedor de Produtos de Beleza
- Loja de vitaminas e suplementos
- Revendedor de Produtos Residenciais
Escrito pela empresa
Rise Market is an online, $5/month membership-based healthy-living marketplace that gives members access to the best products, delivered at guaranteed savings. Buy healthy-living products from top-selling, organic brands at wholesale prices. Rise Market makes healthy-living easy and affordable. Shop the best organic and sustainable brands. Filter by diets and lifestyle including Keto, Paleo, Dairy Free, Gluten Free and many more. Get guaranteed savings with our low-price promise. Rise Market curates its marketplace products from various brands and validate their ingredient integrity, use of recyclable packaging, their sustainable business practices, and that are rave worthy. We have a special focus on local, Canadian-sourced and innovative brands. As a whole, we only carry products in which we are confident will support our members on their healthy- living journey. Every brand on our website goes through a rigorous process where we ensure that they are aligned with our values and beliefs (such country of origin, environmental impact and quality of ingredients). Our Rise & Shine initiative is one of the ways we aim to make healthy-living easy and affordable to everyone. For every paid annual membership, we give a free membership to a nurse, teacher, first responder, or a frontline worker in need. But that’s just one piece of how our Rise Market community makes an impact. We provide $1 from every membership to local food banks to support those in need, and we use our resources for community education on healthy eating. Isn't it time to join a better marketplace, save money on groceries, and support our planet with healthier choices and sustainable brands that give back to the community? We think so! Try our 30-day trial and discover why thousands of consumers trust us for their pantry stock-up needs.
Informações de contato
34 Glenwood Ave, M6P 3C6, Toronto, Canadá
- 416-896-7543
- info@risemarket.ca
- risemarket.ca
4,1
Muito Bom
258 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 37% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Brand selection is getting better
Brand selection is getting better. Have to know your prices, seems like only items on sale are the best way to go.
LOVE getting samples.
8 de julho de 2024
Resposta da Risemarket
Thanks for your feedback, Lisa! We're so glad you're enjoying our products and our team is working hard to keep our selection updated with our curated list of items. All of our items show savings relative to the average of our competitive set everyday prices. If you ever see an item cheaper, at regular price, we will price match through our guaranteed best price policy. All this, while delivering it right to your doorstep. How convenient is that!
Good value and delivered as promised.
Easy, intuitive website to find what one is looking for. Good selection of quality products that are reasonably priced. Delivery was quick; despite being on the other side of the country.
27 de junho de 2024
Resposta da Risemarket
We're so glad to hear you're enjoying everything and we're so grateful to have members like you. Thanks so much for sharing!
Very first order from Together Beauty
Very first order from Together Beauty. Order was picked incorrectly. I ordered and paid for 3 bottles, only received two and am now waiting for TB to fix it, knowing that at best all I’ll get is what I actually paid for. Can’t recommend.
28 de junho de 2024
Resposta da Risemarket
Thank you for your feedback. We understand you had trouble with missing items in your order and we sincerely apologize for any inconvenience. Our goal is to provide you with a great experience. Your remaining item will ship this week.
Your site was easy to navigate
Your site was easy to navigate, your prices are great, the order arrived in less than 1 week and I loved the bonus items!
24 de junho de 2024
Resposta da Risemarket
We are truly grateful for your valuable feedback, Karen. As a start-up company trying to make shopping for healthy-living products more accessible, your decision to choose us as a shopping destination means a lot and we are committed to providing you with exceptional service in the days ahead.
This company does a great job at always…
This company does a great job at always trying to improve their service. They take feedback really well and I've enjoyed ordering from them for about 2 years now. I love that they are also always adding new products!
4 de junho de 2024
Resposta da Risemarket
Rebecca, we are truly grateful for your valuable feedback. Your decision to choose us as your preferred shopping destination over the past 2 years means a lot, and we are committed to providing you with exceptional service in the days ahead. We are a small biz trying to provide a better service, so your support and feedback matter.
Fantastic as always
Fantastic as always. Quick delivery and well packaged. Value for money
3 de junho de 2024
Resposta da Risemarket
We are truly grateful for your valuable feedback, Sally! Your decision to choose us as your preferred shopping destination means a lot, and we are committed to providing you with exceptional service in the days ahead.
Resposta da Risemarket
Thanks so much for sharing your feedback, Kelly we're so glad to have you as a member! Let us know how we can keep earning your trust and loyalty.
RiseMarket knows their stuff
RiseMarket knows their stuff. Love the selection of products that you cannot find anywhere else. Their shipping is fast, and environmentally conscious. I had a mix up; relayed that to them and within the day the product was shipped out. No problem.
30 de abril de 2024
Resposta da Risemarket
We're so glad to hear you're enjoying everything and we're so grateful to have members like you, Luana! Thanks so much for sharing your feedback and we're happy the team was able to rectify your issue.
Packed nicely and accurate order
Packed nicely and accurate order! Also, amazing prices and product selection!
3 de maio de 2024
Resposta da Risemarket
Thanks for your feedback, Ashley! We're so glad you're enjoying our products and our team is working hard to keep our packing top quality. We appreciate your support of our mission to make shopping for healthy-living products easy & affordable.
I have only wonderful things to say…
I have only wonderful things to say about rise market. Easy to order, timely delivery and good prices! Makes life a little simpler!
30 de abril de 2024
Resposta da Risemarket
Thank you for sharing your feedback, Brenda! We appreciate your decision to shop with us and hope to continue serving you in the future.
Out of the 6 Elmhurst I ordered
Out of the 6 Elmhurst I ordered, 2 expired April 1st, and 2 were expiring April 30th. No possible way I could drink the 2 that were about to expiry before they did. Due to an issue with the warehouse, Rise Market did refund me for the milk in question and I am confident their issue has been resolved. Thank you Rise Market.
23 de abril de 2024
Resposta da Risemarket
Melina, we appreciate your feedback and outreach to our customer service team who immediately corrected the situation with a refund. Best before dates can be a tricky issue for automated warehouses to manage with multiple shipments inbound from distributors, all with different dates. We are happy to support our members with the freshest products and we appreciate the opportunity to rectify your situation positively.
Brendon is the absolute best!
Brendon is the absolute best!! I was out of the Genuine Health collagen and the minute it restocked he messaged me. Not only that, he turned my order around faster than the speed of light! I can’t say enough great things about this company. So glad to be a member!
24 de abril de 2024
Resposta da Risemarket
Thank you for your review, Leslie! At Rise Market, we strive to provide the best quality products for less and while sometimes we are working to get better pricing we may be temporarily OOS. As we grow, we want to ensure those savings end up your kitchen and not the retailer. Thank you for supporting our mission and for being a valued member!
Resposta da Risemarket
We're so glad to hear you're enjoying everything and we're so grateful to have members like you, Leah! Thanks so much for sharing!
Order was delivered in a timely manner
Order was delivered in a timely manner. Everything packed well
25 de março de 2024
Resposta da Risemarket
Thanks for your feedback Kim! We're so appreciate you're feedback and know our team is working hard to keep our packing top quality. Some days it feels like we are 'chasing our tail' but your support energizes us to improve and grow. Grateful!
Resposta da Risemarket
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience caused to you due to the missing items in your orders. We understand that your feedback is crucial for us to enhance the overall member experience.
Great products and service.
1 de fevereiro de 2024
Resposta da Risemarket
Thank you for your review, Darren! We strive to provide the best quality products at affordable pricing conveniently delivered to your doorstep. We're always looking for suggestions, so don't hesitate to keep us informed of your favourite brands!
Good deals and fast delivery
6 de fevereiro de 2024
Resposta da Risemarket
Thank you for your review. We appreciate your kind words and for supporting our mission to make grocery shopping cheaper!
Love the prices!!
Love the prices and fast shipping. Looking forward to the product list expanding and the out of stock items being replenished little faster.
2 de fevereiro de 2024
Resposta da Risemarket
Thanks for sharing your feedback, Marisa, it is truly appreciated. It's wonderful to hear that you're having a positive experience with Rise Market. We're committed to making sure we give our members the best prices and deals in the market and sometimes that means we don't buy when we can't negotiate the best possible pricing.
Your feedback is important to us, and as we grow we are getting better service from vendors as they recognize the power of our buying community for the best healthy-living groceries. I trust we will be able to bring more regularity to our selection. Thank you for taking the time to share your thoughts and for being a Rise Market member!
Great place to order natural products…
Great place to order natural products at low prices. Excellent customer service and fast shipping!
1 de fevereiro de 2024
Resposta da Risemarket
Thank you for sharing your experience with us, Megan! We truly appreciate you choosing to shop with us and helping us deliver on our mission to make shopping for healthy living products easy and affordable.
Excellent access to healthy options
It's been almost a year since I joined the the Rise Market membership and have placed at least 6 orders. I greatly appreciate how easy it is to use the website; how fast delivery is; and how responsive the team is when something goes wrong (through no fault of the company). I'm only holding back on one star because I've encountered issues in the past, such has not receiving an item in my order and having a product arrive stale. Rise Market had quickly refunded me, which I appreciate, and I understand it's not their fault, but it was still disappointing.
7 de janeiro de 2024
Resposta da Risemarket
We greatly appreciate your feedback, Emily. Your comments are truly helpful and reinforce our commitment to delivering an exceptional experience at Rise Market. We look forward to continuing to demonstrate our improvements. Thank you!
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