I ordered a 12 pack of roar as part of my order but only got 1. I emailed customer service and never heard back. Also some items past best before dates. I realize they are going out of business and... Ver mais
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Veja o que dizem as avaliações
Second year being a member. Great selection. Quick turnaround. If ever physical stock is different than inventory listed, they promptly get in touch to modify order. There is usually a free gift/good... Ver mais
A empresa respondeu
I love all that Rise Market offers, Local Canadian products, staff picks, Newest Arrivals, weekly deals and Best Before Sell Offs, all carefully delivered to my door.
Great product selection! I have especially enjoy “Trending Now” and Staff picks; this is super helpful with making new choices. A few products I have discovered here have become my favorites and I c... Ver mais
A empresa respondeu
Detalhes da empresa
- Serviço de Entrega de Mantimentos
- também em
- Fornecedor de Produtos de Beleza
- Loja de vitaminas e suplementos
- Revendedor de Produtos Residenciais
Escrito pela empresa
Rise Market is an online, $5/month membership-based healthy-living marketplace that gives members access to the best products, delivered at guaranteed savings. Buy healthy-living products from top-selling, organic brands at wholesale prices. Rise Market makes healthy-living easy and affordable. Shop the best organic and sustainable brands. Filter by diets and lifestyle including Keto, Paleo, Dairy Free, Gluten Free and many more. Get guaranteed savings with our low-price promise. Rise Market curates its marketplace products from various brands and validate their ingredient integrity, use of recyclable packaging, their sustainable business practices, and that are rave worthy. We have a special focus on local, Canadian-sourced and innovative brands. As a whole, we only carry products in which we are confident will support our members on their healthy- living journey. Every brand on our website goes through a rigorous process where we ensure that they are aligned with our values and beliefs (such country of origin, environmental impact and quality of ingredients). Our Rise & Shine initiative is one of the ways we aim to make healthy-living easy and affordable to everyone. For every paid annual membership, we give a free membership to a nurse, teacher, first responder, or a frontline worker in need. But that’s just one piece of how our Rise Market community makes an impact. We provide $1 from every membership to local food banks to support those in need, and we use our resources for community education on healthy eating. Isn't it time to join a better marketplace, save money on groceries, and support our planet with healthier choices and sustainable brands that give back to the community? We think so! Try our 30-day trial and discover why thousands of consumers trust us for their pantry stock-up needs.
Informações de contato
34 Glenwood Ave, M6P 3C6, Toronto, Canadá
- 416-896-7543
- info@risemarket.ca
- risemarket.ca
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 37% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent service
Everything I got was in perfect condition and wrapped so that I didn’t have to worry about glass stuff breaking. I also got a few extra samples with my order which was much appreciated. Will be ordering again for sure

Resposta da Risemarket
The product selection is great and the…
The product selection is great and the price savings is unreal. The orders are always correct. The samples help me to experience new products and I have ordered some as a result of my sample.

Resposta da Risemarket
Irresponsible With Regards to Requests for Reviews
I have been ordering from Rise Market regularly. I was sent an Invitation to do a Review in early February. I assumed it was for my latest order, no other indication, and it asked for a star rating. I proceeded as if that was the order it was for but found that I couldn’t leave just a star rating (it would have been a 5 star), there was nothing remarkable of note about that order and so didn’t want to leave a word review. I messaged Trustpilot to see if there was anything that could done so I could leave just a star rating, no one got back to me. In fiddling around I saw that the order the Invitation was for had been put AFTER the rating had been requested and posted. For this order I had things of value to say so I completed the Review. Eventually Trustpilot got back to me, I had let them know problem solved, don’t bother. On March 6 I received another Request for a Review. The same issue was there, so I contacted Rise Market, to get it resolved. They didn’t get back to me. After a week I received a Reminder of Request for Review. I contacted Rise to let them know I had received a Reminder, and they hadn’t gotten back to me. Immediately I was emailed, he did not know which order the Request was for, that I did not need to leave another Review and he did not know why TrustPilot was sending a Request when I had completed one Review. Nothing was said about not having gotten back to me and about me being inconvenienced in having a Reminder sent as they did
not follow up with me or TrustPilot. Rise Market has now, in a further email, let me know that they will be follow up with TrustPilot. I find that Rise Market has been irresponsible with regards to their handling of the Request for Review. They did not get back to me or follow up with TrustPilot when I let them know about the issue. I was inconvenienced in having a Reminder sent when it should not have been sent and I had to contact them. When they got back to me immediately there was no acknowledgment that there was anything amiss here.
Reliable and healthy products
Easy to shop for healthy , trustworthy food items! Great company; and it delivers to your door!
Thanks!!

Resposta da Risemarket
Just ok, hoping for better
While there are some decent deals, I find the website cumbersome to find what I want. It would also be great if there were more detailed filters and more options for bulk foods. Hoping it gets better because I got the year subscription.

Resposta da Risemarket
Great Concept!
Great selection of organic, competitively priced products delivered to your door!

Resposta da Risemarket
Great products at great prices.
Great products at great prices.
Website is easy to navigate and I am saving significant money versus buying the same products where I normally would in store. Delivery is fairly quick - a few days (2-3 for my location on average), and my orders have been accurate and typically had a few 'extra' samples and such included.
Have recommended the service to a number of friends.
I’ve ordered from Rise twice now
I’ve ordered from Rise twice now and I couldn’t be happier. I’ve had quick responses from customer services when I had questions and always receive my packages very quickly. A bonus is always receiving little free gifts from Rise. I love it!

Resposta da Risemarket
Easy to order and quick delivery
Easy to order and quick delivery.
Only thing was the chocolate almond cups seemed to be old - some of the chocolate had turned white - even though the expiry was August.
"remember to be honest
"remember to be honest, helpful, and constructive."
Tried that, company was not open to constructive criticism. They were great before they expanded. Once the expansion cross country happened, items were consistently missing from orders, customer service became unpleasant unwilling to help those with disabilities access their website.

Resposta da Risemarket
Great prices and service
Great prices, responsive customer service, will be a lifelong customer.
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