Risemarket Avaliações 

258
•
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I ordered a 12 pack of roar as part of my order but only got 1. I emailed customer service and never heard back. Also some items past best before dates. I realize they are going out of business and... Ver mais

Avaliado com 5 de um total de 5 estrelas

Second year being a member. Great selection. Quick turnaround. If ever physical stock is different than inventory listed, they promptly get in touch to modify order. There is usually a free gift/good... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I love all that Rise Market offers, Local Canadian products, staff picks, Newest Arrivals, weekly deals and Best Before Sell Offs, all carefully delivered to my door.

Avaliado com 5 de um total de 5 estrelas

Great product selection! I have especially enjoy “Trending Now” and Staff picks; this is super helpful with making new choices. A few products I have discovered here have become my favorites and I c... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de Entrega de Mantimentos
  2. também em
  3. Fornecedor de Produtos de Beleza
  4. Loja de vitaminas e suplementos
  5. Revendedor de Produtos Residenciais

Escrito pela empresa

Rise Market is an online, $5/month membership-based healthy-living marketplace that gives members access to the best products, delivered at guaranteed savings. Buy healthy-living products from top-selling, organic brands at wholesale prices. Rise Market makes healthy-living easy and affordable. Shop the best organic and sustainable brands. Filter by diets and lifestyle including Keto, Paleo, Dairy Free, Gluten Free and many more. Get guaranteed savings with our low-price promise. Rise Market curates its marketplace products from various brands and validate their ingredient integrity, use of recyclable packaging, their sustainable business practices, and that are rave worthy. We have a special focus on local, Canadian-sourced and innovative brands. As a whole, we only carry products in which we are confident will support our members on their healthy- living journey. Every brand on our website goes through a rigorous process where we ensure that they are aligned with our values and beliefs (such country of origin, environmental impact and quality of ingredients). Our Rise & Shine initiative is one of the ways we aim to make healthy-living easy and affordable to everyone. For every paid annual membership, we give a free membership to a nurse, teacher, first responder, or a frontline worker in need. But that’s just one piece of how our Rise Market community makes an impact. We provide $1 from every membership to local food banks to support those in need, and we use our resources for community education on healthy eating. Isn't it time to join a better marketplace, save money on groceries, and support our planet with healthier choices and sustainable brands that give back to the community? We think so! Try our 30-day trial and discover why thousands of consumers trust us for their pantry stock-up needs.


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

258 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 37% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(258)

47 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Excellent service

Everything I got was in perfect condition and wrapped so that I didn’t have to worry about glass stuff breaking. I also got a few extra samples with my order which was much appreciated. Will be ordering again for sure

24 de março de 2023
logotipo da Risemarket

Resposta da Risemarket

Thanks for your feedback Dana! We're so glad you're enjoying our products and our team is working hard to keep our packing top quality.

Avaliado com 5 de um total de 5 estrelas

The product selection is great and the…

The product selection is great and the price savings is unreal. The orders are always correct. The samples help me to experience new products and I have ordered some as a result of my sample.

23 de março de 2023
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Resposta da Risemarket

We're so glad to hear you're enjoying everything and we're so grateful to have members like you. Thanks so much for sharing, Bryna!

Avaliado com 1 de um total de 5 estrelas

Irresponsible With Regards to Requests for Reviews

I have been ordering from Rise Market regularly. I was sent an Invitation to do a Review in early February. I assumed it was for my latest order, no other indication, and it asked for a star rating. I proceeded as if that was the order it was for but found that I couldn’t leave just a star rating (it would have been a 5 star), there was nothing remarkable of note about that order and so didn’t want to leave a word review. I messaged Trustpilot to see if there was anything that could done so I could leave just a star rating, no one got back to me. In fiddling around I saw that the order the Invitation was for had been put AFTER the rating had been requested and posted. For this order I had things of value to say so I completed the Review. Eventually Trustpilot got back to me, I had let them know problem solved, don’t bother. On March 6 I received another Request for a Review. The same issue was there, so I contacted Rise Market, to get it resolved. They didn’t get back to me. After a week I received a Reminder of Request for Review. I contacted Rise to let them know I had received a Reminder, and they hadn’t gotten back to me. Immediately I was emailed, he did not know which order the Request was for, that I did not need to leave another Review and he did not know why TrustPilot was sending a Request when I had completed one Review. Nothing was said about not having gotten back to me and about me being inconvenienced in having a Reminder sent as they did
not follow up with me or TrustPilot. Rise Market has now, in a further email, let me know that they will be follow up with TrustPilot. I find that Rise Market has been irresponsible with regards to their handling of the Request for Review. They did not get back to me or follow up with TrustPilot when I let them know about the issue. I was inconvenienced in having a Reminder sent when it should not have been sent and I had to contact them. When they got back to me immediately there was no acknowledgment that there was anything amiss here.

13 de março de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Reliable and healthy products

Easy to shop for healthy , trustworthy food items! Great company; and it delivers to your door!
Thanks!!

24 de fevereiro de 2023
logotipo da Risemarket

Resposta da Risemarket

Thank you Genevieve, we appreciate your support! Making it easy to access healthy products at affordable prices is our mission and we love when we can deliver on that promise! We are happy to share your positive commentary with our Team.

Avaliado com 3 de um total de 5 estrelas

Just ok, hoping for better

While there are some decent deals, I find the website cumbersome to find what I want. It would also be great if there were more detailed filters and more options for bulk foods. Hoping it gets better because I got the year subscription.

24 de fevereiro de 2023
logotipo da Risemarket

Resposta da Risemarket

Thanks for your feedback Melissa, we appreciate the support while we build our start-up to deliver on its mission to improve access to health-living products at affordable prices.
We acknowledge your website comments and have work underway to improve in a number of aspects.
Regarding bulk foods, if you could send us a message at info@risemarket.ca with details of your needs we can explore.
Finally, thank you for investing in your membership and we appreciate the support!

Avaliado com 5 de um total de 5 estrelas

Great Concept!

Great selection of organic, competitively priced products delivered to your door!

28 de fevereiro de 2023
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Resposta da Risemarket

Thank you Kathy! We appreciate you being a member of Rise Market!

Avaliado com 5 de um total de 5 estrelas
logotipo da Risemarket

Resposta da Risemarket

Shannon, thank you for being a member of Rise Market, and if we can ever help find more options please don't hesitate to let us know through our info@risemarket.ca email.

Avaliado com 5 de um total de 5 estrelas

Great products at great prices.

Great products at great prices.
Website is easy to navigate and I am saving significant money versus buying the same products where I normally would in store. Delivery is fairly quick - a few days (2-3 for my location on average), and my orders have been accurate and typically had a few 'extra' samples and such included.
Have recommended the service to a number of friends.

30 de janeiro de 2023
Avaliado com 5 de um total de 5 estrelas

I’ve ordered from Rise twice now

I’ve ordered from Rise twice now and I couldn’t be happier. I’ve had quick responses from customer services when I had questions and always receive my packages very quickly. A bonus is always receiving little free gifts from Rise. I love it!

27 de janeiro de 2023
logotipo da Risemarket

Resposta da Risemarket

Kylie, thank you for being a member of Rise Market and supporting our mission to make it easy to access healthy living products at affordable prices! Our Member Services team loves to see these comments as they are trying hard with each and every order.

Avaliado com 1 de um total de 5 estrelas

"remember to be honest

"remember to be honest, helpful, and constructive."

Tried that, company was not open to constructive criticism. They were great before they expanded. Once the expansion cross country happened, items were consistently missing from orders, customer service became unpleasant unwilling to help those with disabilities access their website.

16 de janeiro de 2023
logotipo da Risemarket

Resposta da Risemarket

We are disappointed you weren't happy with our service. We offered a constructive solution for your use of 1 membership to ship to multiple addresses including a free membership to your mothers address as part of our Rise'nShine program. This would have allowed you to place orders on her behalf, and shipped to her address against a free membership.
Thank you for giving Rise Market a shot and we will use your feedback to continue to make it the best online grocery experience in Canada.

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