Rockbrossport Avaliações 

Great product and a speedy service
Top tube bar is perfect, sturdy and lightweight. Happy with the strong magnet

Speedy delivery and a great product. Panniers were much better than my previous ones with clips that could be adjusted to suit my rack, and I love the way the carry handles open the clips to place on the bike and then lock on when releasing the handle. Had to use straps on my previous ones to stop them bouncing off. Plenty of space too.

Excellent responce to a product failure part replaced after submitting a photo

Although I didn't like the style of the goggles, I had a speedy refund of my money. Excellent service, thanks

Exceptional product, well made, good fit and comfortable to wear. Practical ways of wearing dependant on situations. Keeps your head and neck toasty warm on those chilly winter rides.

Keep sending damaged second hand products.

I ordered a child’s bike helmet for my son’s birthday, the first helmet to arrive was damaged with damaged packaging which had clearly been returned previously. Their customer service said this had been a mistake and after returning the first item, they sent a replacement. The replacement that arrived was another return, with the previous label and other individuals details still on the box. Again this item had signs of damage and the box had clearly been opened before.

Way better then I expected. My job relies on travelling by bike and I have to fit numerous items. These bags are huge! They’re also solid and don’t fall off the back of my bike like my last panniers would do. Definitely worth the buy!

The balaclava is fine, it's the third one I've bought from Rockbros, but it took so long to deliver that the event that I was hoping to wear it at was over by the time it arrived. However, I got a lovely response from Rockbros on this site and would still recommend their products.

I ordered a pair of cycling shoes over covers. Unfortunately there was a small issue, but on contacting Rockbros, they dealt with the problem quickly and efficiently. Everything now spot on.

Website easy to use. Out of stock products very obvious.
Purchased overshoes, they were sized correctly, excellent quality, delivered promptly.
They have been well tested in the current wet weather. Very pleased with my dry feet.

Great product! I had an issue snapping one of the clips on my fence, taking my bike out. Contacted support and they were fast to reply and very helpful. Sent out new clips free of charge!

I purchased a pair of cycling glasses for my husband but unfortunately they were too big and dropped off when he leant forward. I contacted Rockbros sport for a refund. They got back to me quickly with the process which was easy to follow. My full refund was processed. I would definitely order from them again.

Review edited after dealing with rockbrossport.co.uk : I love these panniers, but should part of them break (which mine did, the plastic fixing part) don't settle for being told by amazon or rockbros in Germany that the website directs you to, that you cannot buy a replacement. Contact the UK guys. Super helpful and sorted me out within 24 hours. Great service. Thanks Leo

Product never arrived- would not recommend

Great product. Great service.

Delighted with this purchase. The panniers look good quality and the price is in line with the quality

I got in touch following a light not working on my helmet. After a quick review I was offed a replacement, no quibble. Quick, speedy, professional. Thank you!! 🚴

Terrible. My order wasn’t delivered and I’m still waiting a month later

Well made strong bags, I’ve converted my Brompton to electric and this bad is perfect for the 2kg battery with slight modification to a inside lining it fits like a glove. The mounting is strong and easy to fit and has the added security of a stem strap. This is the 3rd bag and what ever use I’ve bought them for they work perfectly. They are very water resistant to. Sides are spot on to. Great strong nice looking product.

simple
I would have liked the strap and buckle that goes over the top of the pannier, for the buckle to be at the 'hanging end', rather than lower down.
What appealed to me were the two wearing feet underneath. Overt he years I have found that my Ortliebs have worn on the corners.