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Roman Rod Ltd Avaliações 

266
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Drains blocked on a Saturday evening and Roman Rod came out at 8.00am on a Sunday morning so we do not close the business in a catering establishment and cancel all the booking for Sunday. They saved... Ver mais

Avaliado com 5 de um total de 5 estrelas

Sam was very reassuring and friendly. My outside drain was unblocked swiftly and efficiently at a time to suit my schedule. He also provided some welcomed advice on making a small adaptation to the pi... Ver mais

Avaliado com 5 de um total de 5 estrelas

I sent a message to Roman Rod on a Sunday afternoon, not expecting to get a response until the next day. Sam responded promptly with a quote and agreed to come out the next morning. He kept me updated... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent service. Really quick response, turned up within half an hour to help solve my drain problem! Sam was superbly professional, polite and knowledgeable. Despite it being a tricky job, he stuck... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Desentupidora

Escrito pela empresa

Rapid, Reliable, and Trusted Drainage Experts At Roman Rod, we pride ourselves on delivering fast, efficient, and professional drainage services you can rely on. As a local, family-run business with over 40 years of experience, our reputation is built on trust, quality workmanship, and genuine care for our customers. Our exceptional reviews speak for themselves—clients consistently praise our prompt response, professionalism, and ability to get the job done right the first time. Why Choose Roman Rod? • Experience You Can Trust: Serving Bath, Wiltshire, and South Gloucestershire for over four decades, we’ve seen it all. From blocked sinks and toilets to complex drain repairs, there’s no job too big or small. • Outstanding Reviews: Our customers are our biggest advocates. They appreciate our honest approach, quick solutions, and the respect we show their homes and properties. Our Trustpilot reviews showcase real stories of satisfied clients who’ve experienced our reliable service firsthand. • Trading Standards Approved: As proud members of Bath Trading Standards’ ‘Buy with Confidence’ scheme, you can rest assured you’re dealing with a reputable and fully vetted company. • Full-Service Drainage Solutions: We cover everything from emergency unblocking and CCTV surveys to root cutting, de-scaling, and non-invasive patch lining repairs. Family-Run Values, Professional Results When you choose Roman Rod, you’re not just getting a drainage service—you’re supporting a local family business that genuinely cares about the community. We know the area, understand local needs, and always go the extra mile to ensure our customers are happy. If you need a rapid, reliable, and trustworthy drainage expert, look no further. Roman Rod is here to help—wherever and whenever you need us.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

266 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(266)

100 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Excellent experience

Excellent experience, Sam and Steph were proactive, knowledgeable and respectful throughout the visit. They went above and beyond and I would happily recommend them to anyone.

25 de julho de 2025
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Resposta da Roman Rod Ltd

Thank you Beth, glad we could help. If you need anything in the future don’t hesitate to call us!

Sam

Avaliado com 5 de um total de 5 estrelas

Sam was just brilliant

Sam was just brilliant. We had problems with flooding in the excavation holes for our extension and he came straight out as work had stopped. He found out our neighbours’ storm drain was blocked and he cleared it that day and showed us the camera inspection after he’d done it. Found out our neighbours had DynoRod out 4 years previously for the same drain, but they hadn’t been able to solve the problem. He also inspected their sewer which looked ok on the camera, but when the dye he recommended was added into that drain, we could see it seeping into our excavation holes. The neighbours are now sorting out their drains and we can get on with our extension. So pleased to get to the bottom of this, our garage has been flooding for years and now we know why.

Thankyou Sam@RomanRod

17 de julho de 2025
Avaliação não solicitada
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Resposta da Roman Rod Ltd

Michael that’s such a great review to return to, thank you for taking the time to write it. This was a bit of a multi faceted issue and I’m just happy we had the kit to deal and know how to deal with it! Really happy to have been of services, good luck with the work you are having done and let me know if you need me in the future.

Sam

Avaliado com 5 de um total de 5 estrelas

Proffesional service delivered

Sam provided the service we asked for proffesionally and effectively. Sam is very personable and explains what he's doing and why.
Highly recommended and I would use again.

7 de julho de 2025
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Resposta da Roman Rod Ltd

Thanks Keith, very kind of you to take the time to review. Happy to have been of service and here if you need anything in the future!

Sam

Avaliado com 5 de um total de 5 estrelas

Amazing and quick service

Amazing and quick service, unblocked a very stubborn blockage as a last resort... Saved a fortune

14 de julho de 2025
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Resposta da Roman Rod Ltd

Thanks for your very kind review Chris! Glad we got this one sorted for you and that your drains are now flowing freely once more!

Sam

Avaliado com 5 de um total de 5 estrelas

Professional Service

Sam was very professional, clean and tidy. He quickly identified and sorted our problem.

1 de julho de 2025
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Resposta da Roman Rod Ltd

Thank you for the kind review Mr Kirby! Any issues in the future please do not hesitate to get in touch! Sam

Avaliado com 5 de um total de 5 estrelas

Very friendly and helpful

Very friendly and helpful. Our main drain works brilliantly now, so thank you!

30 de junho de 2025
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Resposta da Roman Rod Ltd

You’re most welcome, thank you for taking the time to review!

Avaliado com 5 de um total de 5 estrelas

Highly recommended!

We'd had this company in the past and been really pleased with their work. Just the same this time! It was not an emergency, but we had a visit within a day or two and the problem was eventually solved - not without a bit of trial and error, and in the end, the use of a camera. Sam is so pleasant and polite and explains things clearly.

3 de junho de 2025
Avaliação não solicitada
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Resposta da Roman Rod Ltd

That was a tough one, but glad we managed to get it sorted and flowing for you in the end! Thanks for reviewing, happy to help any time !

Avaliado com 5 de um total de 5 estrelas

Very good service

Very good service, Knowledgable, quick and helpful.

27 de maio de 2025
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Resposta da Roman Rod Ltd

Thanks Pete, that’s what we aim to be! Any issues in the future just give me a call!

Avaliado com 5 de um total de 5 estrelas

Contacted Sunday; drains unblocked Monday morning

Great experience with Roman Rod. Drains blocked on Sunday. I got an immediate response to my Whatsapp message and after sending photos was reassured I could wait a day. Punctual attendance first thing Monday morning. Drains unblocked and useful advice on avoiding the issue again. Excellent customer service!

19 de maio de 2025
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Resposta da Roman Rod Ltd

Thanks so much for the lovely feedback — really glad we could help. We always try to respond quickly and give honest advice, especially when it comes to things like drainage which can be a real headache. Pleased to hear the team got things sorted smoothly and that the follow-up advice was useful too. If you ever need us again, just drop us a message — always happy to help!

Avaliado com 5 de um total de 5 estrelas

More help provided than was asked for.

Your representative was very helpful and did more work than we were seeking him to do. He stated that Roman Rod do not rip people off.
if we have other needs in the future, we are likely to employ Roman rod again.

21 de maio de 2025
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Resposta da Roman Rod Ltd

Thanks so much for the kind words — really appreciate you taking the time to say that. We always try to go the extra mile where we can, and it’s great to hear it came across that way. We’re proud of how we operate and it’s important to us that people feel looked after, not taken for a ride. If anything else crops up in the future, don’t hesitate to give us a shout — we’d be glad to help again.

Avaliado com 5 de um total de 5 estrelas

Drain removal & advice

Contacted on a Sunday for advice with regards to removal of 2 drains from my back garden. Very very helpful and quick to respond. Suggesting I would need to keep both drains and explaining their uses. Also advised of a blockage and how I would go about unblocking it to prevent any further issues. Absolutely amazing service, would highly recommend, will definitely be in contact in the future if required! Many thanks.

25 de maio de 2025
Avaliação não solicitada
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Resposta da Roman Rod Ltd

Thanks for the review Kieran! Happy we were able to help and that you managed to get everything sorted! Any issues in the future then please just let me know!

Avaliado com 5 de um total de 5 estrelas

Thorough and persistent

Sam from Roman Rod was thorough and didn’t give up until he’d found and cleared to problem. Really good service.

7 de maio de 2025
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Resposta da Roman Rod Ltd

Hi Clive! Ah this was a trickier one wasn’t it!? After a little looking around and some dead ends I was super pleased to have been able to sort the problem out. Needless to say if you have any issues in the future please contact us!
Sam

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