J’ai rencontré un souci avec un sac dont la bandoulière a cédé après plusieurs années d’utilisation, le service client a été très réactif et m’a envoyé une nouvelle bandoulière en remplacement dans la... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
On pourra regretter la coupe serrée qui vous compresse vraiment quelque peu par devant , même si vous optez pour une taille XL équivalent L chez la concurrence. la qualité pour certaines sér... Ver mais
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Ron Dorff continues to strive for excellence. The value proposition of style, quality, comfort, fit, and utility appear to be first in mind with all the products I have acquired over the years. The s... Ver mais
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Ich bin rundum zufrieden mit Ron Dorff! Die Qualität ist ausgezeichnet, und man fühlt sich einfach wohl, Ron Dorff zu tragen. Die Kleidung ist sehr stilvoll und hochwertig verarbeitet. Bisher hat mir... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Essential pieces with impeccable fit. Explore the collection from the official Ron Dorff website. Fast delivery and free returns within Europe. Free shipping on orders over 200€ within Europe.
Informações de contato
Earlham Street, WC2H 9LL, London, França
- rondorff.com
4,6
Excelente
323 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 71% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The style is great and the prices are…
The style is great and the prices are still reasonable.
29 de setembro de 2025
Avaliação não solicitada
Resposta da RON DORFF
Dear Mr Iturbe,
Thank you for your kind words. We’re delighted to know you appreciate both the style and the value of our products.
Best regards,
The Ron Dorff Team
Qualität Design Support Lieferung alles…
Qualität Design Support Lieferung alles super!
24 de setembro de 2025
Avaliação não solicitada
Resposta da RON DORFF
Dear Gerhard,
Thank you very much for your wonderful feedback. We’re delighted to hear that you’re happy with the quality, design, support, and delivery of your Ron Dorff experience.
The Ron Dorff team
Resposta da RON DORFF
Dear Richard,
Thank you for your kind feedback. We’re delighted to know that our customer service met your expectations and made your experience with Ron Dorff enjoyable.
The Ron Dorff team
Excellent experience with Rondorff
Excellent experience with Rondorff: smooth ordering, swift delivery, and impeccable quality. A truly reliable and refined service — highly recommended.
20 de setembro de 2025
Avaliação não solicitada
Resposta da RON DORFF
Dear Thomas,
Thank you very much for your kind words. We’re delighted to hear that your experience with Ron Dorff, from ordering to delivery and product quality, met your expectations. Your recommendation means a lot to us.
We look forward to welcoming you again soon.
The Ron Dorff team
All was fine
21 de setembro de 2025
Avaliação não solicitada
Resposta da RON DORFF
Dear Martin,
Thank you very much for your feedback. We are pleased to know that everything was fine and we truly appreciate you taking the time to share your experience.
Best regards,
The Ron Dorff Team
Great products and great customer care
28 de agosto de 2025
Avaliação não solicitada
Resposta da RON DORFF
Dear Zdeno,
Thank you very much for your kind words. We truly appreciate your feedback and are delighted to know that both our products and customer care met your expectations.
Best regards,
The Ron Dorff team
No exchanges or refunds. Beware. And wrong sizes are common.
I have been a very loyal customer of ron dorff products over the past two years , speaking over $2000 on swimwear, underwear , shirts and shirts there sizes run small and their size charts are often wrong , but I was willing to put up with this because I’d the exceptional product quality. I would simply exchange my my size large do an xl , or get a store credit for a return. This all changes this month when I purchased a pair of pants in size large , which the size chart said should fit a 34-36 inch waist. The pants are way too small and I need an xl size. Afyer many polite emails to customer support. I was told they no longer so any exchanges to the U.S. AND there are no refunds on sale items. So buyer beware. Unless they get their sizes on their siz charts right, you may be stuck with some expensive ill fitting goods. This was a major disappointment. It’s a shame their customer service is not on par with the quality. Imagine Patagonia, Vuori or REI level of service with this brand be they would kill it. I will not be buying again.
3 de setembro de 2025
Avaliação não solicitada
Resposta da RON DORFF
Dear John,
Thank you for taking the time to share your feedback. We are truly sorry to read about your disappointment.
Please note that, as stated in our return policy, sale items are not eligible for return or exchange, including in the US. We completely understand your frustration and regret that this has impacted your experience, especially as a loyal customer over the years.
Your comments have been shared internally and we will continue working to improve both our sizing guidance and customer experience.
Best regards,
The Ron Dorff Team
C'est parfait !
C'est parfait !
Encore une fois...
Grand merci.
1 de setembro de 2025
Avaliação não solicitada
Resposta da RON DORFF
Dear Michel,
Thank you so much for your kind words. We’re delighted to know that you are satisfied once again with your Ron Dorff experience.
Your continued trust means a lot to us.
Best regards,
The Ron Dorff Team
la qualité faibles des slips…
On pourra regretter la coupe serrée qui vous compresse vraiment quelque peu par devant , même si vous optez pour une taille XL équivalent L chez la concurrence.
la qualité pour certaines série de slip notamment la ceinture étroite est tres mauvaise, après 1 lavage ils boulochent et donne un aspect de vieux chiffons.
la collection large ceinture blanche est serrée c est regrettable. c est sexy ciblé clientele gay mais sans vrai confort DOMMAGE
6 de setembro de 2025
Avaliação não solicitada
Resposta da RON DORFF
Dear Dani,
Thank you for sharing your detailed feedback. We are sorry to read that some of our briefs did not meet your expectations in terms of comfort and durability.
Our intention is always to combine style, quality, and functionality. Your comments regarding the fit and waistband have been shared with our design team so they can be taken into account for future collections.
We truly regret the inconvenience caused and appreciate your honesty, which helps us improve.
Best regards,
The Ron Dorff Team
Super Marke und klasse Abwicklung
Super Marke und klasse Abwicklung. Jederzeit wieder!
2 de setembro de 2025
Avaliação não solicitada
Resposta da RON DORFF
Dear Michael,
Thank you so much for your kind words. We’re delighted to know you’re happy with both the brand and the service. We look forward to welcoming you again soon.
Best regards,
The Ron Dorff team
Great products and very efficient…
Great products and very efficient delivery process
3 de setembro de 2025
Avaliação não solicitada
Resposta da RON DORFF
Dear Peter-John,
Thank you so much for your kind words. We’re delighted to hear that you are happy with our products and delivery service.
Best regards,
The Ron Dorff Team
The exercise shorts I like it!!
The sport shorts arrived in very good conditions and fit very well. Happy with my purchase.
1 de setembro de 2025
Avaliação não solicitada
Resposta da RON DORFF
Dear Enrique,
Thank you for your feedback. We’re very happy to hear that you’re enjoying your new sports shorts and that the fit is just right.
We look forward to seeing you again soon.
Best regards,
The Ron Dorff team
Great website with great looking and…
Great website with great looking and fitting clothes. Delivery was prompt with no issues.
29 de agosto de 2025
Avaliação não solicitada
Resposta da RON DORFF
Dear Cheeks,
Thank you so much for your kind words. We’re delighted to hear that you enjoyed both the shopping experience on our website and the fit of our clothes. We’re also pleased that your order reached you promptly.
We look forward to welcoming you back soon.
Best regards,
The Ron Dorff team
They do not care about your loyalty
Just changing the return policy left me as a frequent shopper without words. Their fits are not consistent, so there is always a need to order more items to determine the right size for a specific item. A defect of them I was happy to accept. But then suddenly they changed their refund policy, and the unhelpful customer service also did not manage to care about my customer satisfaction. No consistency, and no service, that means no more orders from me. Anyway, the quality isn't the same anymore as a few years ago.
23 de agosto de 2025
Avaliação não solicitada
Resposta da RON DORFF
Dear Sam,
Thank you for sharing your feedback. We are truly sorry to read about your disappointment regarding our return policy and your recent experience with our customer service. This is not the level of service we aim to provide, especially to our loyal customers.
We would very much like to better understand what happened and assist you directly. Please contact us at info@rondorff.com
so we can review your case in detail and find a proper solution.
Best regards,
The Ron Dorff Team
Hervorragende Qualität
Hervorragende Qualität, schnelle Lieferung
16 de agosto de 2025
Avaliação não solicitada
Resposta da RON DORFF
Dear Michael,
Thank you very much for your feedback. We’re delighted to hear that you are satisfied with the quality and the fast delivery.
Best regards,
The Ron Dorff Team
Stilvolles Design, hohe Qualität
Allgemein stilvolles Design und hohe Qualität der Materialien
9 de julho de 2025
Avaliação não solicitada
Resposta da RON DORFF
Dear Herman,
Thank you for your kind words. We’re very glad to know that you appreciate both the design and the quality of our materials.
Best regards,
The Ron Dorff Team
Auch wenn das Paket sehr lange…
Auch wenn das Paket sehr lange unterwegs war bis es ankam, bin ich mit der Badehose sehr zufrieden
12 de agosto de 2025
Avaliação não solicitada
Resposta da RON DORFF
Dear Sascha,
Thank you for your feedback. We are sorry that the delivery took longer than expected, but we’re delighted to hear that you are satisfied with your swim briefs.
Best regards,
The Ron Dorff Team
An excellent brand!
I’ve made a number of purchases this year and have just achieved VIP Black Tier. The products are amazing quality and very comfortable. The couple of occasions I’ve had to contact customer service, they have been so helpful. Keep up the great work! I’ll keep returning.
8 de agosto de 2025
Avaliação não solicitada
Resposta da RON DORFF
Dear Gareth,
Thank you for your loyalty and for sharing such great feedback. We’re thrilled to hear you’ve reached our VIP Black Tier and that you enjoy both the quality and comfort of our products. It’s equally rewarding to know our customer service team has been able to assist you whenever needed. Your continued support means a lot to us, and we look forward to welcoming you back again and again.
Best regards,
The Ron Dorff Team
Resposta da RON DORFF
Dear Paweł,
Thank you so much for your kind words. We’re truly delighted to hear that you are very satisfied with your order. We look forward to welcoming you back soon and hope your new pieces will bring you plenty of enjoyment.
Best regards,
The Ron Dorff Team
Super produits et services
Belles matières, lignes épurées, belles couleurs (j’adore le marine et le vert Ron Dorff), des expéditions rapides et Jimmy de la boutique Rue Charlot à Paris est super sympa : efficace, chaleureux et de bons conseils, top !
12 de julho de 2025
Avaliação não solicitada
Resposta da RON DORFF
Bonjour Philippe,
Un grand merci pour votre retour. Nous sommes ravis que nos produits et services vous plaisent, et ne manquerons pas de transmettre vos compliments à Jimmy, cela lui fera très plaisir.
Au plaisir de vous accueillir de nouveau, en boutique ou en ligne.
Bien à vous,
L’équipe Ron Dorff
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