J’ai rencontré un souci avec un sac dont la bandoulière a cédé après plusieurs années d’utilisation, le service client a été très réactif et m’a envoyé une nouvelle bandoulière en remplacement dans la... Ver mais
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Veja o que dizem as avaliações
On pourra regretter la coupe serrée qui vous compresse vraiment quelque peu par devant , même si vous optez pour une taille XL équivalent L chez la concurrence. la qualité pour certaines sér... Ver mais
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Ron Dorff continues to strive for excellence. The value proposition of style, quality, comfort, fit, and utility appear to be first in mind with all the products I have acquired over the years. The s... Ver mais
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Ich bin rundum zufrieden mit Ron Dorff! Die Qualität ist ausgezeichnet, und man fühlt sich einfach wohl, Ron Dorff zu tragen. Die Kleidung ist sehr stilvoll und hochwertig verarbeitet. Bisher hat mir... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Essential pieces with impeccable fit. Explore the collection from the official Ron Dorff website. Fast delivery and free returns within Europe. Free shipping on orders over 200€ within Europe.
Informações de contato
Earlham Street, WC2H 9LL, London, França
- rondorff.com
4,6
Excelente
323 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 71% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great stuff and fast delivery
Great stuff and fast delivery
27 de novembro de 2025
Avaliação não solicitada
Resposta da RON DORFF
Dear Carlos,
Thank you for your kind feedback. We are glad to hear that you are happy with both the product and the delivery.
Best regards,
The Ron Dorff Team
Resposta da RON DORFF
Dear Naturfaserfreund,
Thank you for your message. We are pleased to know that you appreciated both the quality of the products and the service provided. Your feedback is valuable to us.
Best regards,
The Ron Dorff Team
Resposta da RON DORFF
Dear Jean Marc,
Thank you for your feedback. We are glad to know that the delivery was fast and the packaging met your expectations. Your satisfaction is important to us.
Best regards,
The Ron Dorff Team
Resposta da RON DORFF
Dear M N,
Thank you for your message. We are pleased to hear that you are satisfied and appreciate the quality of our products. Your feedback is truly valuable to us.
Best regards,
The Ron Dorff Team
I’m very happy with my purchases with…
I’m very happy with my purchases with Ron Dorff. Delivering on time , packing and quality of products are high standards quality. I would recommend Ron DORFF for sure .
2 de dezembro de 2025
Avaliação não solicitada
Resposta da RON DORFF
Dear Domicio,
Thank you for sharing your feedback. We are glad to know that your experience with Ron Dorff met your expectations in terms of delivery, packaging, and product quality. Your recommendation means a lot to us and motivates our team to keep providing a high level of service.
Best regards,
The Ron Dorff Team
Someone stop me… or don’t 😅
Third swimsuit from Ron Dorff and counting! The fit, the fabric, the vibe - perfection every time. Guess I’m officially addicted.
10 de novembro de 2025
Avaliação não solicitada
Resposta da RON DORFF
Dear Efi,
Thank you so much for your great review. We’re really glad to hear that you’re enjoying your swimsuits and that the fit and fabric suit you so well. It means a lot to us.
Best regards,
The Ron Dorff Team
great customer service
great customer service, high quality products, fast shipping
19 de novembro de 2025
Avaliação não solicitada
Resposta da RON DORFF
Hi Joe,
Thank you very much for your kind feedback. We’re delighted to hear that you’re happy with our customer service, product quality, and fast shipping.
Best regards,
The Ron Dorff Team
I really like the Ron Dorff designs and…
I really like the Ron Dorff designs and overall the products are good quality material. However, the problem is with the quality of how they’re put together. Same problem across different products and different ages of the products, New items just opened, worn items a year old, and worn once or twice pairs, seem to fall apart quickly round the seams. Trousers, shorts all fall apart with these problems and it’s super frustrating particularly with new items. Pockets useless with holes in them.
I hope they improve the quality as I don’t think I can justify buying more when the problem has persisted over a number of orders across a few years.
26 de novembro de 2025
Avaliação não solicitada
Resposta da RON DORFF
Hi Jon,
Thank you for taking the time to share your detailed feedback. We’re very glad to hear that you appreciate the design and materials of our products, but we are truly sorry to learn about the issues you’ve experienced with the seams and pockets. This is not the level of quality we want to deliver, especially for new items.
Your comments are extremely valuable, and we will share them with our product team to investigate and improve the construction of the garments. In the meantime, we’d be happy to take a closer look at the items you’ve had trouble with. If you wish, you can contact us at info@rondorff.com with your order numbers and pictures so we can assist you further.
Best regards,
The Ron Dorff Team
il prodotto è bellissimo!
il prodotto è bellissimo, di ottima qualità e dai dettagli straordinari! Purtroppo la cover usata per il packaging del prodotto era vecchia, e probabilmente già usata. Un prodotto di buona qualità deve avere un packaging dello stesso livello.
25 de novembro de 2025
Avaliação não solicitada
Resposta da RON DORFF
Hi Roberto,
Thank you very much for your feedback. We’re glad to hear that you love the product and its quality. We’re very sorry to learn about the condition of the packaging, as this does not reflect the standards we aim to maintain. Thank you for bringing it to our attention.
Best regards
The Ron Dorff Team
Site exceptionnel
Toujours un produit séduisant pour acheter et en plus cela fait parti du Black Friday
24 de novembro de 2025
Avaliação não solicitada
Resposta da RON DORFF
Bonjour Jean-Michel,
Merci beaucoup pour votre retour. Nous sommes heureux de savoir que vous trouvez toujours des produits qui vous plaisent, et que vous avez pu profiter des offres du Black Friday.
Cordialement,
L’équipe Ron Dorff
Short de très bonne qualité
Short de très bonne qualité, la taille recommandée par le site me va parfaitement et la livraison a été très rapide
22 de novembro de 2025
Avaliação não solicitada
Resposta da RON DORFF
Bonjour J R,
Merci beaucoup pour votre retour. Nous sommes ravis d’apprendre que la taille recommandée vous convient et que vous êtes satisfait de la qualité ainsi que de la rapidité de livraison.
Cordialement,
L'équipe Ron Dorff
👌👌👌👌💪💪💪💪🤝🤝
21 de novembro de 2025
Avaliação não solicitada
Resposta da RON DORFF
Hi,
Thank you very much for your message. We remain at your disposal if you need anything.
Let me know if you have any other questions.
Best regards,
The Ron Dorff Team
Product is true to representation, quality, fit and comfort.
21 de novembro de 2025
Avaliação não solicitada
Resposta da RON DORFF
Dear Ralph,
Thank you very much for your feedback. We are delighted to hear that the product meets your expectations in terms of quality, fit, and comfort.
Best regards,
The Ron Dorff team
Pantalon chic et confortable.
Pantalon chic et confortable.
7 de novembro de 2025
Avaliação não solicitada
Resposta da RON DORFF
Bonjour Claude,
Merci beaucoup pour votre retour, nous sommes ravis que le pantalon vous plaise, chic et confortable est exactement ce que nous souhaitons offrir à nos clients.
Cordialement,
L’équipe Ron Dorff
Badeshort
Sehr schöner und hochwertiger Artikel. Alles andere ebenfalls tadellos und insgesamt sehr empfehlenswert.
10 de novembro de 2025
Avaliação não solicitada
Resposta da RON DORFF
Dear Wilfried,
Thank you very much for your kind words. We're delighted to hear that you’re pleased with the quality and overall experience.
Best regards,
The Ron Dorff Team
Non-existent customer service
Wrote to customer service a couple of weeks ago for an issue with the delivery (it wasn't delivered) and I haven't heard back yet... quite unacceptable customer service considering the cost of the product and the extra cost of the delivery.
*update: I sent further reply to the first email I sent to this email address. Hoping to hear soon from you this time.
28 de outubro de 2025
Avaliação não solicitada
Resposta da RON DORFF
Dear Rotciv,
Thank you for your message and for letting us know about the delivery issue. I am sorry you did not receive a reply earlier.
In order to check your case in detail, could you please send us your order number and the email address used for the purchase to info@rondorff.com? As soon as we have this information, we will review what happened with the shipment and come back to you with a solution.
Best regards,
The Ron Dorff team
Caution on Durability
Caution on Durability
I was drawn to Ron Dorff's Cashmere pants line for its promise of luxurious comfort in a modern, minimalist design. The pants fit the brand's aesthetic perfectly, clean, soft, and suitable for elevated casual wear. The material is officially listed as 100% 2-ply Mongolian cashmere, which suggests a high level of quality and durability for the fiber type. The core issue is the extremely poor longevity relative to the premium price. The pants developed a hole in the main fabric panel after less than four weeks of ownership and only 5-6 uses. These were light, casual uses, not involving any strenuous activity or sports. The hole appeared as a result of yarn breakage, likely due to localized abrasion (rubbing) in a standard area of the pants. While it is true that cashmere is delicate and susceptible to abrasion, the rapid onset of failure, a hole appearing after fewer than 6 uses, strongly suggests that the yarn quality or the knitting density was insufficient for trousers in a high-friction area. The Bottom Line: Price vs. Quality Prospective buyers should be aware of the significant quality risk.
31 de outubro de 2025
Avaliação não solicitada
Resposta da RON DORFF
Dear Ramiro,
Thank you very much for taking the time to share your experience and for the thoughtful, detailed feedback you provided.
We sincerely regret that the Cashmere Pants did not meet your expectations, and we completely understand your disappointment given your appreciation for Ron Dorff’s craftsmanship and design.
As mentioned during our previous exchange, our quality control team carefully examined your case and confirmed that the issue resulted from external abrasion rather than a manufacturing defect. That being said, your feedback has been communicated directly to our production department so that it can be taken into account in future developments, particularly regarding the density and resilience of our knitwear pieces.
We greatly value your honesty and the constructive way you’ve shared your observations, which help us continue improving both our products and our clients’ experience.
Thank you again for your trust and continued support of Ron Dorff.
Best regards,
The Ron Dorff team
Well packaged and delivered quickly and…
Well packaged and delivered quickly and on time as advised. great service. Superb items from Ron Dorff as always
21 de outubro de 2025
Avaliação não solicitada
Resposta da RON DORFF
Dear Mr Walton,
Thank you for your positive feedback.
We’re very happy to hear that your order arrived quickly and that you’re pleased with both our service and products.
We truly appreciate your loyalty to Ron Dorff.
Zeitloser Stil und erstklassige Qualität
Ich bin rundum zufrieden mit Ron Dorff! Die Qualität ist ausgezeichnet, und man fühlt sich einfach wohl, Ron Dorff zu tragen. Die Kleidung ist sehr stilvoll und hochwertig verarbeitet. Bisher hat mir jeder Artikel bestens gefallen und entsprach immer exakt den Angaben auf der Webseite. Alle Bestellungen haben meine Erwartungen vollständig erfüllt - absolute
Empfehlung!
26 de outubro de 2025
Avaliação não solicitada
Resposta da RON DORFF
Dear Thorsten,
Thank you so much for your kind words.
We’re truly delighted to know that you’re fully satisfied with the quality and style of our pieces. Your continued trust and appreciation mean a lot to us.
We look forward to seeing you again soon at Ron Dorff.
Resposta da RON DORFF
Dear Hannoch,
Thank you very much for your kind words. We’re delighted to hear that you’re happy with the quality of our products.
Best regards,
The Ron Dorff team
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