Ronseal Avaliações 

814
O TrustScore é 2 de um total de 5

2,0

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Bought a pump sprayer but it has to be the worst experience I have ever had, the paint is watery and requires at least 2 coats despite being sold as one coat, the sprayer clogs every 3 minutes and i... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I usually love Ronseal products particularly their fence treatments & wood paints. However, I purchased their “Midnight Blue” wood paint and the colour is absolutely disgusting. How any comp... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Very disappointed with this paint. I'm having to apply a third coat just to get reasonable coverage. It goes on so thin it feels like you're painting with coloured water rather than wood paint. For th... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Had an incident of the handle becoming detatched from the ronseal fence paint and consequently spilling most of it and as you can image paint everywhere. ☹️. Contacted ronseal who responded straigh... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fabricante de tintas

Sobre Ronseal

Escrito pela empresa

Let's be honest. Most people don't enjoy DIY tasks. One job can turn into many. Fear not. The team at Ronseal are here to tell you exactly what you need to know to get the job done. As painlessly and as quickly as possible. And, the performance of our products mean it’ll be a while before you have to do the job again. That’s because, with Ronseal, you can be assured that our products perform exactly how we say they will. We keep our instructions and product descriptions as clear and straight-forward as possible. That way you know what you’re getting. And can be sure you choose the right tools for the job. That’s why Ronseal – Does Exactly What It Says On The Tin.

Help & Support (UK)
Opening hours
Monday - Thursday: 8:30am - 5pm
Friday: 8:30am - 4:30pm

Get the job done right, first time!

Our product range covers:

Garden Woodcare
Protecting your decking, fences, sheds and garden furniture – and keeping them looking good for longer.

Home Woodcare
Taking care of the wood inside the home, such as tables, floors and doors. Paint to give your kitchen tiles a make-over, your floor a refresh and prep to cover wood knots before you get started on your emulsion. Wall & wood fillers and products that make sure you get a good finish to your project.

We spend a lot of time developing our range of products. And listening to what you have to say helps us do this. We always encourage feedback. That way our Research & Development labs can make sure we’re using our latest technology to the best effect – making products that will get your DIY job done.

Informações de contato

2,0

Ruim

O TrustScore é 2 de um total de 5

814 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 98% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,0

Todas as avaliações

(814)

122 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Ronseal "Ultimate Protection" Decking Stain – Peeling and zero protection

☆☆☆
I am extremely disappointed with Ronseal Ultimate Protection Decking Stain in Dark Oak. I purchased 6 tins for £157.78 and applied them correctly in June 2025, following every preparation step.
Less than a year later, the "Ultimate Protection" has virtually all peeled off, leaving my decking in a complete mess. For a premium product marketed as their most durable option, this performance is a total failure.
The retailer has only offered a 20% refund, which is insulting given the cost of the product and the immense time and effort I spent applying it. I am now facing the back-breaking task of stripping this flakey finish before I can start again with a different brand.
I have full proof of purchase and photographic evidence of this failure. Avoid this product—it does not live up to its name or its price tag.
Date of experience

25 de junho de 2025
Avaliação não solicitada
logotipo da Ronseal

Resposta da Ronseal

Hi Susan,

Thank you for taking the time to leave this review.

We are so sorry to hear you are not satisfied with the quality of our Decking Stain. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.

It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.

Avaliado com 1 de um total de 5 estrelas

Absolute crap sprayed a thin stream all…

Absolute crap sprayed a thin stream all over my levis n boot and drive total dog shit product.does what it says on the tin not disgusting poor product I want my money back rip off merchants

24 de março de 2026
Avaliação não solicitada
logotipo da Ronseal

Resposta da Ronseal

Hi Darren,

Thank you for taking the time to leave this review.

We are so sorry to hear you are not satisfied with the quality of our sprayer. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.

It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.

Avaliado com 1 de um total de 5 estrelas

Absolutely awful

Absolutely awful fence paint sprayer!
I manage about 1/5 of the fence panel before it stopped working. It is horrendous to clean out also. Complete waste of money!!

22 de março de 2026
Avaliação não solicitada
logotipo da Ronseal

Resposta da Ronseal

Hi Kate,

Thank you for taking the time to leave this review.

We are so sorry to hear you are not satisfied with the quality of our sprayer. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.

It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.

Avaliado com 1 de um total de 5 estrelas

Ronseal Precision Fence sprayer

I bought a Ronseal Precision Fence Sprayer last week and found that the spray was not uniform coming out of the nozzle, and sprayed two strong streams one on other side of the 30° spray fan, with very little coverage between the two.

I took the sprayer back to my supplier here in Cork, Ireland, and was that a question,they immediately offered to replace it.

The replacement sprayer was very slightly better than the first one but still made it impossible to get even coverage.

I would respectfully suggest that Ronseal need to redesign the nozzle,and replace them with ones that do a proper job.

The other thing which was really annoying, is that you can’t actually pour paint into the tank as in the photograph,because the opening is too narrow, and you have to use a funnel to avoid getting paint everywhere.

A final complaint is that the 2-position spray settings knob seemed to have no effect whatsoever.

Having said all that, the sprayer IS almost perfect; when it's good, it's very very good. Ronseal should also send "Tips" with the product, such as warning people only to use FRESH Ronseal product in the machine.

Another is to stress the need to clean the machine THOROUGHLY after use, and to leave a litre of water in it during storage, to eliminate the possibility of any paint product drying out inside it.

Finally, I'd advise Ronseal to include a spare nozzle, filter and washer with each sprayer. For £0.10 it would be a smart move, IMHO.

Ronseal have now replied, asking for unspecified further information about the review.

The only further thing that springs to mind is they don't really tell you how much to pump the thing up. Should you pump until the safety pressure release valve starts to hiss?

I just pumped mine up until the spray was "about right"; too much pressure, and you get a fine mist which goes everywhere except where it is supposed to; too little pressure, and the spray loses width. To keep the spray constant, I found it was best to spray 1 - 2 square yards of the job, then stop and pump about 8 - 10 times.

21 de março de 2026
Avaliação não solicitada
logotipo da Ronseal

Resposta da Ronseal

Hi Jim,

Thank you for taking the time to leave this review.

We really appreciate you feedback.

Our customer services team will reach out shortly to see if theres anything we can help you with to get this resolved for you.

Avaliado com 1 de um total de 5 estrelas

Having purchased Ronseal fence sprayer…

Having purchased Ronseal fence sprayer (@£28) & 2 tbs of ronseal fence spray (@£40) I find myself bemused that the filter on the end of the sprayer keeps blocking despite watering it down (recomended) have tried everything I can to resolve this problem to no avail, perhaps it's just a bad design ?? Would appreciate a response from the company ???

19 de março de 2026
Avaliação não solicitada
logotipo da Ronseal

Resposta da Ronseal

Hi Millie,

Thank you for taking the time to leave this review.

We are so sorry to hear you are not satisfied with the quality of our sprayer. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.

It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.

Avaliado com 5 de um total de 5 estrelas

This incredible brand works!!!

It’s magic in a can!
Since 2024 I have meant to praise Ronseal for their one coat white paint (for mold and dampness) that eradicated the sudden unexplained appearance of wet walls. Drip marks were actually visible.

It cost nearly USD $500 to import 3 quart size cans but only 2 were used for a 14ft wide x 10ft tall blank wall.
It’s now 2 years later without further issues.

This year we pulled the spare can out to treat another area affected by water penetration due to an exterior crack. We must do the repairs before reviewing the 2nd situation but based on The 1st use I highly recommend this product that does what it says!

12 de março de 2026
Avaliação não solicitada
logotipo da Ronseal

Resposta da Ronseal

HI,

Thank you so much for taking the time to write such a wonderful review!.

We're delighted to hear you've had such a positive experience with the application of our paint

Avaliado com 1 de um total de 5 estrelas

Ronseal precision finish…

Brought a Ronseal precision finish paint fence sprayer
This piece of kit is totalling unfit for purpose. I followed the instructions to the letter and after painting 1 panel the sprayer blocked continuously after just a couple of seconds.
I resorted to painting the panels by hand using Ronseal’s spray paint. A very expensive way of doing the job.
I would not recommend this product to anyone else.

10 de março de 2026
Avaliação não solicitada
logotipo da Ronseal

Resposta da Ronseal

Hi Paul,

Thank you for taking the time to leave this review.

We are so sorry to hear you are not satisfied with the quality of our sprayer. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.

It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.

Avaliado com 1 de um total de 5 estrelas

Further to my last review of Jan 14th…

Further to my last review of Jan 14th and before . I finally , after applying primer and undercoat , managed to apply a reasonable top coat of your ONE coat tile paint and thought I had cracked it . Fear not , it is now flaking off in places. I DESPAIR!

23 de fevereiro de 2026
Avaliação não solicitada
logotipo da Ronseal

Resposta da Ronseal

Hi Geoffrey,

Thank you for taking the time to make us aware of this.

Our customer services manager will be in contact soon to resolve this.

Avaliado com 1 de um total de 5 estrelas

Avoid using ronseal

We bought their 5 year fence paint in warm stone , it took 5 coverings before it looked complete, then faded and washed off in less than 10 months, we contacted Ronseal who fobbed us off and insulted us by offering 2 free tins , I would strongly avoid using and stick to a better branded fence covering

20 de fevereiro de 2026
Avaliação não solicitada
logotipo da Ronseal

Resposta da Ronseal

Hi Andrew,

Thank you for taking the time to leave this review.

We are so sorry to hear you are not satisfied with the quality of our paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.

It is our priority to ensure that all our customers achieve the best results when using our products. We would really like to assist in getting this resolved for you and have requested further information so our customer service manager can reach out to you personally to investigate further.

Avaliado com 1 de um total de 5 estrelas

Ronseal Stays White Satin 2 in 1 primer & paint.

Ronseal Stays White Satin 2 in 1 primer & paint. Followed the instructions but this product does not cover at all. Painted on an original white surface but had to put 4 FOUR! coats of paint on to make it look reasonable. I will never buy this again.

4 de fevereiro de 2026
Avaliação não solicitada
logotipo da Ronseal

Resposta da Ronseal

Hi Peter,

Thank you for taking the time to leave this review.

We are so sorry to hear you are not satisfied with the quality of our paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.

It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.

Avaliado com 1 de um total de 5 estrelas

Poor product

Payed alot of money for decking area, used Ronseal Decking Paint, followed instructions on tin,looked fantastic, 3 months later, brown stains all over decking. Contacted Customer service only to be told I used too much paint and hadn't given time to cure.
Painted decking on nice summer day, left to dry the correct time then applied second coat.
Product not fit for purpose, call centre waste of time, hung up on me twice.
Avoid using these products, dosent do what it says on the can.

30 de janeiro de 2026
Avaliação não solicitada
logotipo da Ronseal

Resposta da Ronseal

Hi Kevin,

Thank you for taking the time to leave this review.

We are so sorry to hear you are not satisfied with the quality of our paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.

It is our priority to ensure that all our customers achieve the best results when using our products. We would really like to assist in getting this resolved for you and have requested further information so our customer service manager can reach out to you personally to investigate further.

Avaliado com 1 de um total de 5 estrelas

Still no reply from their “customer…

Still no reply from their “customer service” after the standard response they send everyone that leaves a bad review, I think the best thing to do for all the ripped off customers is to report them to trading standards as there products are not fit for purpose! And form a collective group.

14 de janeiro de 2026
Avaliação não solicitada
logotipo da Ronseal

Resposta da Ronseal

Hi,

We are sorry you have not yet received a response. We will shortly be requesting you information so we can look into this matter.

Avaliado com 1 de um total de 5 estrelas

Complaint unresolved.

I am waiting for a complaint to be resolved with the company regarding the poor performance of their Fence Life Plus paint, which is advertised thus:
" This is our toughest and most versatile fence and shed treatment yet. It protects against rain, frost, snow and it won’t grey in the sun. It can be used on rough sawn and smooth planed sheds and fences and it lasts for up to five years."
However after two years the paint on the shed is in a terrible condition and needs to be rubbed down and re-painted. Customer services have been extremely unhelpful even though I have sent all the photos and proof requested and answered numerous questions. The paint has not done the job it was sold for, and I have had better results with cheaper own brand paint.

17 de janeiro de 2026
Avaliação não solicitada
logotipo da Ronseal

Resposta da Ronseal

Hi Stephanie,

Thank you for taking the time to leave this review.

We are so sorry to hear you are not satisfied with the quality of our paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.

It is our priority to ensure that all our customers achieve the best results when using our products. We would really like to assist in getting this resolved for you and have requested further information so our customer service manager can reach out to you personally to investigate further.

Avaliado com 1 de um total de 5 estrelas

I can’t stipulate enough how rubbish…

I can’t stipulate enough how rubbish Ronseal one coat black Tudor fence paint is. For a start it took four coats to cover a once red fence, and then after a few weeks it started to rub off. Now loads of it is washing off with the rain or snow. Ronseal please look at this product, it’s absolutely garbage

16 de janeiro de 2026
Avaliação não solicitada
logotipo da Ronseal

Resposta da Ronseal

Hi Christine,

Thank you for taking the time to leave this review.

We are so sorry to hear you are not satisfied with the quality of our paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.

It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.

Avaliado com 2 de um total de 5 estrelas

Wood filler colour not as shown

Wood filler colour misleading. I have been happy with Ronseal over the years so bought a wood filler for a project. The colour shown on the front is way off. Yes it dries à bit lighter (just a shade lighter) and ‘colour reproduction is approximate’ but they might as well not bother. £8.99 down the drain for me.

2 de janeiro de 2026
Avaliação não solicitada
logotipo da Ronseal

Resposta da Ronseal

Hi Primrose,

Thank you for taking the time to leave this review.

We are so sorry to hear you are not satisfied with the quality of our paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.

It is our priority to ensure that all of our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.

Avaliado com 1 de um total de 5 estrelas

DROSS NOT GLOSS

If I could give it no stars I would. I'm talking about Ronseal ultra tough gloss paint that stays white allegedly .
This product is absolutely dreadful ! it's more like PVA inconsistency despite manic stirring!

It's thin with the consistency of an opaque varnish. THIS IS NOT GLOSS paint. It drips and spills everywhere, and destroyed my kitchen, floors and skirting boards.
Don't take my word for it, waste your money like I did, YOU WILL REGRET IT
!!!
I would never buy it again.
It is disgusting that this company calls it a paint. I HAVE SEEN THICKER PORRIDGE !!!

1 de janeiro de 2026
Avaliação não solicitada
logotipo da Ronseal

Resposta da Ronseal

Hi Darcey,

Thank you for taking the time to leave this review.

We are so sorry to hear you are not satisfied with the quality of our paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.

It is our priority to ensure that all of our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.

Avaliado com 1 de um total de 5 estrelas

Don't bother.

I bought a 10 year Ronseal dark oak for an exterior gate.
After 3 coats it was nowhere near the dark colour it shows on the tin
Absolute sh___.
Complete waste of my time.
Wish i'd of got some Sadolin instead.

10 de dezembro de 2025
Avaliação não solicitada
logotipo da Ronseal

Resposta da Ronseal

HI,

Thank you for taking the time to leave this review.

We are so sorry to hear you are not satisfied with the quality of our paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.

It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.

Avaliado com 1 de um total de 5 estrelas

Regarding Ronseal one coat

Regarding Ronseal one coat. How there One Coat paint passed quality control i don't know, you only have to touch it or scratch it and it comes off. I applied two coats and still not satisfied and how there able to justify the price i don't know. I was let down but never again. It doesn't do what it says on the tin.

12 de novembro de 2025
Avaliação não solicitada
logotipo da Ronseal

Resposta da Ronseal

Hi Luke,

We are so sorry to hear you are not satisfied with the quality of our paint. We are always striving to put out the best products and completely agree that the experience you’ve described falls short of what both we and our customers expect.

It is our priority to ensure that all our customers achieve the best results when using our products. We’d really like to assist in getting this resolved for you, our customer service team will be reaching out soon to request your details, and we hope that we can take this opportunity to make things right.

Avaliado com 1 de um total de 5 estrelas

14 working days and no refund

So its the end of the day, Tuesday and the (un) helpful customer service team have not "reached" out to me to solve the issue of my missing refund.

Its all emlty words and platitudes, NO ACTION

They really need a kick up tbe preverbial and some training wouldn't go amiss either.

Where is my refund??

18 de novembro de 2025
Avaliação não solicitada
logotipo da Ronseal

Resposta da Ronseal

Hi,

Please be assured we are commited to assisting you with this matter.

Avaliado com 1 de um total de 5 estrelas

I wish I could rate this company with -5

If I could rate this company with -5 stars I would. I bought a tin of wood dye from this company and it clearly displayed with a photograph on the tin the result of using the product on softwood. I prepared the wood as instructed on the tin but the result did not match at all what was promised on the tin with regard to colour. The tin has “Does exactly what it says on the tin” written on the tin four times but clearly this did not happen on this occasion. After many email exchanges I finally was offered £30 to cover the cost of the wood dye and softwood which is now ruined.

If I had the time and energy I would take them to court for selling a product with false claims of the promised result using the result.

1 de setembro de 2025
Avaliação não solicitada
logotipo da Ronseal

Resposta da Ronseal

Hi Stephen,

Thank you for taking the time to bring this to our attention. We’d really like to extend our apologies for the disappointment you’ve had with the application of this product. It is our priority to ensure that all of our customers achieve the best results when using our products. If there is anything we can do to improve your experience then please do contact the team where we’ll be more than happy to assist.

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