I got some vintage ponies for my wife she’s in love with them also I got roses. I got a bunch of other stuff. Always fresh fresh amazing scent, long lasting Overall, the best experience comes dir... Ver mais
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Absolutely beautiful roses. I ordered 100 long-stem yellow roses from Roseholics, and they were perfect. The color was vibrant, the stems were strong and elegant, and the overall presentation was st... Ver mais
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Everything was done very professionally. Process was super easy. They delivered my roses when i needed them delivered. And the whole process was transparent. You can track your order as they let you... Ver mais
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I ordered flowers on 4/24/26 to send to a funeral home to honor a deceased co-worker. Delivery was scheduled for 4/30/26. The flowers never arrived. The Funeral was 5/1/26. The flower delivery was p... Ver mais
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Detalhes da empresa
Sobre Rosaholics
Escrito pela empresa
Our Story
Flowers are the best creation of nature, and they give us wonder and pleasant emotions. The Rosaholics dates back to the early 2000s. The love for flowers and the desire to spread such beauty influenced the creation of the brand. It all started with unique greenhouses at a height where the best conditions are available. Sunlight and a piece of invested soul and strength helped to start the work. Growing the best roses allowed us to develop and go beyond the gift of beauty.The family farm has been growing ecological flowers for many years. This approach guarantees the quality and freshness of roses. We care about each of our clients, so the quality of our flowers is premium. Before your order, the flowers start to be assembled. Professional florists put their hearts and souls into each arrangement to make it unsurpassed. We deliver flowers of incredible beauty and freshness to 87 countries.
Listing of unique features of products and services.
We are committed to maintaining our customer service and preserving the quality of our flowers. Rosaholics are proud of the beautiful customer testimonial and try to improve your experience in choosing flowers. When you select us, you are choosing high-quality flowers and their exceptional quality and freshness.How We Ensure Quality
To ensure that you receive superior quality and freshness, we take great care of the flowers. Testimonial Rosaholics show that we are doing everything right and moving in the right direction.Informações de contato
495 Brickell Ave, 33131, Miami, Estados Unidos
- +1 (786) 206-0183
- hello@rosaholics.com
- rosaholics.com
3,7
Bom
909 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Alwats canceling order even if I didn’t…
Alwats canceling order even if I didn’t ask for refund
27 de fevereiro de 2026
Resposta da Rosaholics
Hi Jurel,
Thank you for your comment.
Orders are not canceled without a valid reason, and any cancellation is typically linked to payment authorization issues or security verification protocols.
Based on our internal review, this case was flagged due to inconsistencies in the order information.
Best
Logan
Haven’t had a bad experience yet
27 de fevereiro de 2026
Resposta da Rosaholics
Hi Timia,
Thank you for sharing that! We truly appreciate your continued support and are happy to hear that your experiences with us have been consistently positive. We look forward to sending many more beautiful roses your way. 🌹
Warmly
Logan
Worst Company for Customer Service
Worst Company for Customer Service. I ordered flowers to arrive on a certain date for a special occasion paying the extra fee. I received an email informing me my flowers would arrive 2 days after the date I requested. I emailed Rosaholics and received one email claiming delays etc also an email from Valeria, client experience, who informed she would personally monitor my delivery. The flowers arrived 2 days late which were squashed and left at the top of our driveway. I have made numerous attempts to email Rosaholics and Valeria again with no response. It is also to be noted they won’t allow negative reviews on their website as I have made several attempts to leave on with it being sent to review and never appearing. Th one that made me laugh was I placed another negative comment on their Facebook page and I have since been blocked. DO NOT BUY FROM THIS COMPANY YOU WILL REGRET IT.
14 de fevereiro de 2026
Avaliação não solicitada
Resposta da Rosaholics
Hi Robert,
Thank you for taking the time to share your perspective.
We understand how important it is for flowers to arrive on a specific date. While we'd have loved to deliver as scheduled, delivery timing sometimes remains subject to carrier routing and/or unforeseen weather/transit delays. Notification of the delay was provided, and your case was actively monitored once it was brought to our attention.
Regarding placement at the driveway, carriers are authorized to leave packages in a safe location at the delivery address when no specific instructions are provided. This is part of their standard release process.
We also want to clarify that reviews submitted to our website or social media platforms are moderated for verification purposes to ensure they correspond to confirmed orders and comply with platform guidelines.
We regret that this experience did not meet your expectations and hope to have the opportunity to provide you with a much better one in the future.
Warm regards,
Logan
29% of their reviews are one star.
29% of their reviews are one star. They have terrible customer service. Pay a few dollars more to get what you are expecting. Never again!
9 de fevereiro de 2026
Avaliação não solicitada
Resposta da Rosaholics
Hi Charlie,
We appreciate you taking the time to leave a review.
We understand that not every experience meets expectations, and we continuously evaluate our processes, products, and support to improve where needed. Each concern brought to our attention is reviewed carefully and addressed based on the details of the case.
We’re sorry to hear that your experience led you to feel this way.
Sincerely
Logan
These were the best flowers I have ever Received
These were the best flowers I have ever received. They also lasted the longest. Almost two weeks and they still looked great. Will definitely buy again. Thanks for putting a huge smile on my face and an even bigger one on my wife's.
Brian
13 de fevereiro de 2026
Avaliação não solicitada
Resposta da Rosaholics
Hi Brian,
Thank you for your kind words!
It means a lot to know the roses not only made a strong first impression but continued looking beautiful for nearly two weeks. Longevity and presentation are both incredibly important to us, so hearing that they delivered on both truly matters.
We appreciate you choosing us for such a meaningful gesture and look forward to being part of your next special moment.
Cheers!
Logan
Ordered a Bellini Blossom
Ordered a Bellini Blossom for my fiancé on Valentines Day. Roses came in smashed and many of them had the blooms snapped off. The card was very cheap and was also bent. Now I am struggling with their customer service to get reimbursed. Buyer Beware
14 de fevereiro de 2026
Avaliação não solicitada
Resposta da Rosaholics
Hi Matt,
Thank you for sharing your comments.
We’re sorry to hear that the presentation upon arrival did not meet your expectations.
Your case was carefully reviewed based on the photos and details provided, and a response was issued accordingly. We remain committed to evaluating each concern thoroughly and in line with our quality standards.
Sincerely
Logan
I love them
I love them , I love the long lasting 😍 I been ordering theses flowers for like two years they are great ‼️
13 de fevereiro de 2026
Avaliação não solicitada
Resposta da Rosaholics
Hi Ronda,
Thank you for your continued support!
We’re so glad to hear you’re enjoying the beauty and longevity of your roses each time. It’s always an honor to be your go-to for flowers, and we look forward to many more orders ahead.
Warmly
Logan
I ordered roses based on a picture
I ordered roses based on a picture. They were very large roses. What I ended up getting were not different than what I could get for substantially less money at a grocery store. I complained and got a very disappointing response. I have never written a negative review online before for any company. Will never use them again.
They just responded to my review and blamed me. The order has the picture. I was manipulated.
12 de fevereiro de 2026
Avaliação não solicitada
Resposta da Rosaholics
Hi Charles,
Thank you for taking the time to share your thoughts.
We understand how expectations based on product photos can shape the impression of size and presentation. In this case, the order placed was for our regular stem length roses, which differ from our Long or Extra Long options. Those premium lengths are offered at a different price point.
We recognize how easy it can be to assume sizing from an image alone, especially when planning something meaningful. After reviewing your concern, we responded in line with the product specifications selected at checkout.
We apologize if the experience did not align with what you had envisioned.
Warm regards
Logan
I ordered their Peony Vintage…
I ordered their Peony Vintage bouquet,based on their former online description that has changed since my purchase. What was sent were "Peony like" roses. The order shipped 2 days early and was held by UPS overnight. When I emailed them asking about the integrity of the flowers lasting, it took until email #2 that my concern was acknowledged. Their 1st response was more like your order shipped early, you should be happy. Pics were sent by the receiver and CLEARLY these are roses. I was told I ordered what I got. Peonies are not roses. My negative review on their website magically dissappeared or wasn't posted.
10 de fevereiro de 2026
Avaliação não solicitada
Resposta da Rosaholics
Hi Rikki,
Thank you for sharing your perspective.
We understand the confusion and disappointment regarding the Vintage Peony bouquet. As outlined in the product details at the time of purchase, this arrangement features peony-style blooms, which are garden roses selected for their layered, peony-like appearance rather than actual peonies.
Regarding shipment timing, orders may occasionally move slightly earlier within the delivery window to ensure arrival by the selected date. After reviewing your case and the correspondence, a resolution was provided accordingly.
We regret that the experience did not align with your expectations and apologize for any inconvenience this may caused.
Best regards
Logan
Beautiful flowers
Beautiful flowers! I bought 2 dozen of MAYFAIR CHARM to surprise my mom and she loved them. Very stunning!
17 de fevereiro de 2026
Avaliação não solicitada
Resposta da Rosaholics
Hi Jennifer,
Thank you for sharing this. 🤩
We’re so happy to hear that the Mayfair Charm roses made such a beautiful surprise for your mom. Knowing she loved them and found them stunning truly means a lot to us.
We appreciate you choosing us for such a special gesture.
Cheers!
Logan
I spent over $200 for 50 long stem…
I spent over $200 for 50 long stem roses. I only received a box of 25 for valentine's day. I've been back and fourth with this so called company through emails for the past week. They keep wanting pictures of a product that I DON'T HAVE. I gave them my phone number because they don't do phone communication. Finally they offered me 35% back on the missing 25 (not including shipping) and 20% off my next order ( there will no next order). The 25 that I did receive started dying 2 days later. 😤
15 de fevereiro de 2026
Avaliação não solicitada
Resposta da Rosaholics
Hi James,
Thank you for your feedback.
We understand how frustrating this situation must have been, especially for such an important occasion. Your case was carefully reviewed based on the order details and the information available, and a resolution was provided accordingly.
We regret that this experience did not meet your expectations and hope to have the opportunity to provide you with a better experience in the future.
Kind regards
Logan
Thank you the roses are beautiful Thank…
Thank you the roses are beautiful Thank you
14 de fevereiro de 2026
Avaliação não solicitada
Resposta da Rosaholics
Hi Antonio,
Thank you for your kind words.
We’re happy to know you found the roses beautiful and truly appreciate you taking a moment to share your experience.
Warm regards
Logan
Flowers decent ;shipping not so much
Flowers arrived in great condition, price was decent a-little pricey if not for the promo code. However, it was advised/ described as ‘local’ delivery. This is not the case at all, once the shipping information was updated it was coming all the way from Ecuador South America. Not a sustainable choice for some flowers if you ask me. The flowers did not last long at all either before wilting about a week and half and the bunch was yucky. Thats with water change every other day as described. If the flowers would have came from a more local, sustainable small farm, that helps our economy it would have got 5 star.
23 de janeiro de 2026
Avaliação não solicitada
Resposta da Rosaholics
Hi Austin,
Thank you for taking the time to leave a detailed review.
We’re glad the roses arrived safely. Our flowers are grown, processed, and shipped straight from our farms to maintain variety and quality throughout the year, which is why tracking may show an international origin.
In general, fresh roses last about one to two weeks, depending on care and room conditions. We appreciate you sharing your thoughts and value the feedback.
Kind regards
Logan
WASTE YOUR MONEY ELSEWHERE!!! 🤬
DO NOT ORDER FROM THIS COMPANY!
If I could give this company as well as their customer service 0 stars, I would. Purchased 2 Dozen roses for my mother and girlfriend on February 6th, 2026 and paid an extra $20 per bouquet ($40 total) for “Special Saturday Delivery” so that I would surprise the lovely ladies of my life on Valentine’s Day with some pretty flowers. The flowers arrived 2 days late (February 16, 2026) and were in a lousy, decrepit state upon opening the box. Emailed them requesting a refund and steps to ship roses back, as I no longer needed the flowers because they had missed the window of opportunity that I chose AND PAID FOR to have them delivered, as well as the fact that they looked so lousy. One of their awful customer service associates (P. E), told me they’d only be refunding me the shipping cost. I mentioned to her I had also purchased the $4.80 BloomGuard Insurance for damage, lost, and theft protection hoping that they’d honor the fact that the flowers were damaged upon arrival, due to the fact that they most likely sat in a humid shipping center/warehouse in a cardboard box for over 48 hours. She (P. E) blatantly ignored my complaints and requests for a full refund plus steps to return the roses, and instead responded with an email containing steps to take care of the flowers. I told her I had no plans to resuscitate the lifeless roses and to please provide me with steps to return them. She (P. E) gave no response. Followed up with another email requesting a refund. She (P. E) gave no response. I’m so over it. Thought this was going to be a solid purchase but to be honest you’re definitely better off shopping with your local florist. Do not support Rosaholics. You could find better weeds in a sewage drain. Shoot, maybe you’ll find my $171.25 there too while you’re at it. -10/10 experience. Highly do not recommend.
24 de fevereiro de 2026
Avaliação não solicitada
Resposta da Rosaholics
Hi V,
We regret hearing that the experience was not what you expected.
Your feedback helps us continue improving our service.
Best,
Logan
Do not buy
Flowers came moldy and dying wilted and brown edges on all the petals stems dried out. I contacted customer service and its been over 4 days and no reply. I sent photos and everything. They scam you with adding on a theft and damage protection plan for an extra $3. But ship out dying flowers and there isn't anyone to contact besides the email. The phone number to call tells you they are not accepting calls currently and tell you to email them and leave a message but never get a reply.
13 de fevereiro de 2026
Avaliação não solicitada
Resposta da Rosaholics
Hi Joshua,
Thank you for sharing your experience.
We’re truly sorry that the flowers did not arrive in the condition you expected and that you felt unheard during the process. That is not the experience we aim to provide. All concerns are handled in the order they are received, especially during high-volume periods, which can sometimes extend response times.
After reviewing your case and the photos submitted, a resolution was provided accordingly.
We regret the frustration this situation caused and appreciate the opportunity to address it.
Sincerely
Logan
Never received the flowers I ordered 2…
Never received the flowers I ordered 2 weeks ago. Company is not replying to my email and does not accept calls
9 de fevereiro de 2026
Avaliação não solicitada
Resposta da Rosaholics
Hi V,
Thank you for sharing your feedback.
We’re sorry to read this, as we have no record linked to this review that allows us to identify the order or the concern described. All confirmed inquiries received through our support channels are answered in the order they are received.
Best
Logan
Worst service ever,I ordered roses and…
Worst service ever,I ordered roses and paid for it to be delivered on Valentines Day,today is the 17th and my order has not been delivered.
17 de fevereiro de 2026
Avaliação não solicitada
Resposta da Rosaholics
Hi Kwami,
Thank you for taking the time to share about your experience.
We understand how concerning this situation must have been, especially given the occasion.
After your message was received, our team reached out to continue the review and provide assistance; however, we did not receive a reply to proceed further. Each matter is handled through our support process to ensure it is properly documented and resolved.
We remain attentive to all cases submitted through our system.
Sincerely
Logan
Ordered 24 long roses
Ordered 24 long roses. Extra shipping. And luxury wrapping. While the wrapping was beautiful the flowers were not. They were not red or blooming when they arrived. They were already wilting and turning burgundy by the time they were delivered to me. Very disappointing.
14 de fevereiro de 2026
Avaliação não solicitada
Resposta da Rosaholics
Hi Iesha,
Thank you for your review.
We’re sorry the roses didn’t arrive looking the way you expected. After looking into your order, we were able to provide an explanation regarding the variety included and a proper resolution to your case.
We regret that the initial presentation did not reflect the standard we aim to provide, and we look forward to the opportunity to deliver a much stronger experience in the future.
Best
Logan
The worst company to order flowers
The worst company to order flowers. Ordered 9 days before Valentines
Order was supposed to be delivered February 13. February 16 delivered and flowers looked like some Trash. Wife missed a day of work waiting for delivery. Ask for refund never heard anything other than be patient. No phone number only email. Don't be fooled, crappy company
16 de fevereiro de 2026
Avaliação não solicitada
Resposta da Rosaholics
Hi Roland,
We’re sorry to hear that this was your experience.
Your order and subsequent request were reviewed through our support system, and responses were provided via email in line with our communication policy.
We regret that the outcome did not meet your expectations and apologize for any inconvenience this may have caused.
Best
Logan
I am disgusted with the quality of the…
I am disgusted with the quality of the flowers i ordered. I ordered flowers for my girlfriend for valentine’s day and they arrived 3 days late! Not only did they arrive late but when my girlfriend received them the majority of the flowers were dead and the rest were almost dead and wilted as well. Some of the flowers FELL APART when she was putting them in the vase. I emailed them and all i got back was an automated Email i sent 3 Emails and they did not respond to me. I called and couldn’t get ahold of them because they “are not receiving calls at the moment” this site is a scam i payed a lot of money and even payed extra for the bloom protection package i am severely upset and this type of service is unacceptable. I am disgusted with the quality of what i received and WILL NOT be ordering from here again i hope no one else has to deal with the same problems I had i would NOT recommend rosaholics to anybody.
16 de fevereiro de 2026
Avaliação não solicitada
Resposta da Rosaholics
Hi Kohin,
We’re sorry to read about your experience and understand how disappointing this must have been.
Our records indicate that follow-up communication was sent to review the concern and move forward with a resolution in line with the bloom protection coverage; however, we did not receive a response to proceed with the next steps.
Each case is handled through our claims process to ensure proper documentation and fair review. We remain committed to assisting when the required information is provided so the matter can be finalized accordingly.
Best
Logan
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