Gary Thompson from Ross Care is outstanding. He always arrives when he says he will, is friendly, professional and incredibly knowledgeable. No matter what problem my son’s wheelchair has, Gary alwa... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Gary Thompson from Ross Care is outstanding. He always arrives when he says he will, is friendly, professional and incredibly knowledgeable. No matter what problem my son’s wheelchair has, Gary alwa... Ver mais
A empresa respondeu
Gary Thompson came out to repair my son’s wheelchair and really went out of his way to do so . Extremely caring towards the understanding of a person who relies on a wheelchair 24/7 and is unable to w... Ver mais
Gary Thompson did an excellent job of refitting a part to my wheelchair which had fallen off some days earlier. He also noticed that the left hand armrest was damaged and following a short visit to hi... Ver mais
Simon rang before he arrived to check the location of the wheelchair users. He was able to fix both wheelchairs and looked at a third. Simon was very helpful and gave us an update on other jobs. We... Ver mais
A empresa respondeu
Ross Care is a major provider of NHS Wheelchair Services and NHS Approved Wheelchair Repair. We provide therapist assessment, special seating, delivery & maintenance to support over 200,000 Wheelchair Users across England & Wales.
Unit 11, Westfield Road, CH44 7HX, Wallasey, Reino Unido
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 91% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Nigel was very helpful, explaining different aspects of the wheelchair that I am to have. He was very thorough examining and measuring doorways et cetera to check that the wheelchair will be suitable. Also friendly and cheerful, thank you.

Resposta da Ross Care
Gary thompson was very helpful and polite brilliant!

Resposta da Ross Care
The engineer was very helpful and informative, he explained how everything on the wheelchair worked and made sure it was adjusted to fit me properly, for my comfort and safety.

Resposta da Ross Care
Ross Care supplies a very efficient service. Right from initial contact with the office the service is polite and very helpful. The engineer, Nigel George, is lovely and in my opinion goes above and beyond in his service. I would recommend this company, they are brilliant.

Resposta da Ross Care

Resposta da Ross Care

Resposta da Ross Care
I called to report a problem. The office gave me a name, date and time window that suited myself. Jason arrived as stated and curiously listened to my problem. He carefully took my wheelchair to his van to address the issue. He returned with the repaired chair and made sure it was setup correctly for myself. He had set it up as I had it before and I was happy with the work. He was a very plesent and polite gentleman, who performed his work with professionalism and respect. I highly recommend him and Ross Care for a job well done.

Resposta da Ross Care
I'm always pleased with the service Ross Care provide..Gary Thompson was the service man today,he called before he arrived to let me know he's on his way. He provided quick service and was very friendly guy. Thank you Gary.

Resposta da Ross Care
The guy was informative and went through our various options with us regarding our enquiry

Resposta da Ross Care
Sean Taylor
I recently used this wheelchair service and was genuinely impressed with the level of care and professionalism throughout. From the first point of contact, everything was handled efficiently and with a friendly attitude. The team was punctual, respectful, and clearly experienced in assisting people with mobility needs.
What stood out most was their attention to detail and willingness to go the extra mile to ensure comfort and safety. The equipment was clean and well-maintained, and the entire process felt smooth and stress-free.
It’s not always easy to find services you can fully rely on, but this team did a consistently good job. I would definitely recommend them to anyone in need of dependable wheelchair support.

Resposta da Ross Care
One of Ross care's engineers Gary Thompson has been out to my son a few times now both in school and at home for wheelchair repairs. He always goes above and beyond to ensure a professional service and has a friendly and approachable nature. He is a hard worker and takes pride in his work, ensuring the safety and comfort of my son . If only everyone could be as helpful as him 🙂 thank you Gary.

Resposta da Ross Care
The service we’ve received has been very good,can’t praise you enough,

Resposta da Ross Care
Sean Taylor came to fit a stump board to my Dad's wheelchair today at Newquay Community Hospital. He was efficient, friendly and the service provided was faultless.

Resposta da Ross Care
The Gentleman was very polite and professional,he showed great patience and his presentation of the wheelchair was extensive

Resposta da Ross Care
Very good service, friendly and efficient.

Resposta da Ross Care
Gary Thompson out of hours wheelchair engineer was very understanding and dedicated to make sure the job is done ASAP

Resposta da Ross Care
Gary Thompson came to fix wheelchair friendly Gary was professional and knew his job ,came out of hours and got everything working again cannot fault him at all brilliant service brilliant chap credit to service

Resposta da Ross Care
Sean Taylor provided an excellent service repairing Lilli’s wheelchair.
Thank you so much.
Geoff and Lilli

Resposta da Ross Care
Jason Tbllins was terrific. He fixed the issues I had straight way. He helped me understand the Issue and gave me a step by step explanation as he was working on the issues at hand. first time experience of anyone doing that for me.

Resposta da Ross Care
My partner had Hugh as our engineer, an we can’t fault him he’s wonderful takes his time, on the job he’s completing.
He’s always happy to have a chat, happy, cheerful great experience all round.

Resposta da Ross Care
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.