Sadly after being a player on here for many hears i have now closed my account. My £40 weekly limit imposed by the site is gone in 5 minutes. Cant build let alone withdraw so unfortunately i have deci... Ver mais
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Veja o que dizem as avaliações
Definitely 5 stars. I was paid my withdrawal the next day and have since won again. Dont listen to the bad reviews I think they are done too soon and people don't think they'll be paid but they will.... Ver mais
A empresa respondeu
Thank you Maria for your kind gesture,and it was a great privilege to get chatting to you tonight take care
A empresa respondeu
Denisa M simply helped me and I am very grateful for responding to my message so quickly.
A empresa respondeu
Detalhes da empresa
Rosy Bingo
Escrito pela empresa
- Rosy Bingo is an online bingo site that offers exciting rewards and exclusive offers to its players. With fun bingo rooms, chatroom games, a host of online slots with new additions each month and amazing prizes, it’s safe to say everything is rosy at Rosy Bingo!
- Our response to the current situation
- At Rosy Bingo, we’re all working from home to keep the company running as close to ‘business as usual’ as possible. This means our site is fully operational as normal and our friendly Customer Service team are on hand any time of day or night on our 24/7 Live Chat to answer any queries.
- Our approach to Safe Gaming
- Responsible gambling always has been and always will be of the utmost importance to us. At this sensitive time, we will be increasing our proactive customer interactions and adding additional player protection measures. We have a wide range of responsible gambling tools available on our site to all our customers and we are always here to help and offer advice on safe gaming.
- Getting in touch
- For any queries, please contact us at support@rosybingo.com or visit our site to speak with our Customer Service team via our 24/7 Live Chat.
Informações de contato
Reino Unido
- support@rosybingo.com
- rosybingo.com
4,1
Muito Bom
1 mil avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Games are all fixed everyone of them…
Games are all fixed everyone of them .get bonus get nothing lowest possible payout. Total scam
28 de setembro de 2024
Avaliação não solicitada
Resposta da Rosy Bingo
Hi Ronnie,
Thanks for your feedback! We're sorry you feel this way. Our games are regularly tested for fairness, and we'd love to help. Please reach out to our support team so we can look into this for you. We appreciate your review!
Best,
Rosy Bingo
Dont listen to fake reviews
Dont listen to fake reviews! They absolutely scam , playing there for 6 month , didnt even win one free spin rounds 😂
27 de setembro de 2024
Avaliação não solicitada
Resposta da Rosy Bingo
Hi Shahrokh,
Hey there! We're sorry to hear you feel this way. We assure you, everything is fair and random, but we understand how frustrating a dry spell can be! If you have any concerns, feel free to reach out to our support team—we're here to help! 😊
Best,
Rosy Bingo
Resposta da Rosy Bingo
Hi Sarah,
We’re really sorry to hear you didn’t have a good experience with us. Your feedback is important, and we’d love to help fix the issue. Please reach out to our 24/7 Customer Support team, and we’ll do our best to make things right.
Thanks for sharing,
Rosy Bingo
Great customer service thank you James
Great customer service thank you James
13 de setembro de 2024
Avaliação não solicitada
Resposta da Rosy Bingo
Hi Margaret,
Thank you for your feedback! We’re glad to hear you had a great experience with our customer service. We’ll make sure to pass along your thanks to James. If you need anything else, we’re here to help!
Best regards,
Rosy Bingo
Do not use rosy bingo because they like…
Do not use rosy bingo because they like to take your money, but when you win they don't like to give it back, I put 15 pounds into withdrawal at 2.30 today and still haven't received it.. never known anything like this on another other app...
7 de setembro de 2024
Avaliação não solicitada
Resposta da Rosy Bingo
Hi Nicola,
We’re sorry to hear about the delay with your withdrawal. This isn’t the experience we aim to provide. Please reach out to our support team so we can look into this issue for you and ensure it's resolved promptly. We appreciate your patience and feedback.
Best regards,
Rosy Bingo
Deposited £20 won nearly £400 straight…
Deposited £20 won nearly £400 straight away withdrew and every thing seems perfect anything goes wrong I’ll update !
7 de setembro de 2024
Avaliação não solicitada
Resposta da Rosy Bingo
Hi,
Thank you for sharing your positive experience! We’re thrilled to hear everything went smoothly with your deposit and withdrawal. If you have any issues or need further assistance, please don’t hesitate to reach out. Enjoy your winnings!
Best regards,
Rosy Bingo
Very helpful
Patrick was able to fully help me with my query this eveing
5 de setembro de 2024
Avaliação não solicitada
Resposta da Rosy Bingo
Hi Siohbian,
Thank you for letting us know! We’re glad to hear that Patrick was able to fully assist you with your query this evening. If you have any more questions or need further help, we’re here for you!
Best regards,
Rosy Bingo
On my first deposit I won a good amount…
On my first deposit I won a good amount so submitted a withdrawal request. The next day I contacted customer support to see how long the process would take, I got a response instantly from a lovely lady named Terreca that was very helpful & assured me that my winnings would be in my bank that same day :)
3 de setembro de 2024
Avaliação não solicitada
Resposta da Rosy Bingo
Hi Donna,
Thank you for sharing your experience! We’re thrilled to hear that Terreca provided you with such prompt and reassuring support. It’s wonderful to know that your winnings were processed quickly and to your satisfaction.
If you need any further assistance or have more questions in the future, don’t hesitate to reach out. We’re here to help!
Best regards,
Rosy Bingo
Theresa was a great help and very…
Theresa was a great help and very polite and quick to reply
3 de setembro de 2024
Avaliação não solicitada
Resposta da Rosy Bingo
Hi Annona,
Thank you for the great feedback! We’re delighted to hear that Savannah provided you with quick and efficient answers on live chat. We’ll be sure to pass along your praise to her.
If you have any more questions or need further assistance, don’t hesitate to reach out. We’re here to help!
Best regards,
Rosy Bingo
Super customer service
Savannahs on live chat was excellent and provided me with answers to my question very quickly with no fuss
2 de setembro de 2024
Avaliação não solicitada
Resposta da Rosy Bingo
Hi Linda,
Thank you for the great feedback! We’re delighted to hear that Savannah provided you with quick and efficient answers on live chat. We’ll be sure to pass along your praise to her.
If you have any more questions or need further assistance, don’t hesitate to reach out. We’re here to help!
Best regards,
Rosy Bingo
Great site been with them for years
Great site been with them for years, could do with a few more wins ! But couldn’t we all 🤣 but easy to navigate the rooms and customer service always on point to sort any issues
1 de setembro de 2024
Avaliação não solicitada
Resposta da Rosy Bingo
Hi Sara,
Thank you for your long-standing support and for your great feedback! We’re glad to hear that you find our site easy to navigate and that our customer service team is consistently on point.
We understand the desire for more wins—here’s to hoping for some lucky breaks in the future! If you ever need any assistance or have suggestions, we’re always here to help.
Best of luck and happy gaming! 🎉
Best regards,
Rosy Bingo
Brilliant customer service from Rachel
Brilliant customer service from Rachel. She has the patience of a saint. I have played this site over many years and have always loved the games. Great variety. It's also brilliant when you win. Good luck to future customers.
30 de agosto de 2024
Avaliação não solicitada
Resposta da Rosy Bingo
Hi there,
Thank you so much for your kind words! We’re thrilled to hear that Rachel provided you with exceptional service and that you’ve enjoyed our games over the years. We truly appreciate your continued support and positive feedback.
If you ever need any assistance or have more questions, feel free to reach out. Best of luck, and we hope you continue to have great experiences with us!
Best regards,
Rosy Bingo
Resposta da Rosy Bingo
Hi Iain,
Thank you for your feedback! We’re glad to hear you found our service great and helpful. If you have any more questions or need assistance in the future, don’t hesitate to reach out.
Best regards,
Rosy Bingo
Patrick was very helpful and…
Patrick was very helpful and communication was super quick and efficient. Thank you Patrick for making me feel welcome as a new customer
29 de agosto de 2024
Avaliação não solicitada
Resposta da Rosy Bingo
Hi Nicola,
Thank you for your lovely feedback! We’re thrilled to hear that Patrick made you feel welcome and provided quick and efficient assistance. We’ll be sure to let him know how much you appreciated his help.
If you need anything else as you settle in, don’t hesitate to reach out. We’re here to ensure you have a great experience!
Best regards,
Rosy Bingo
Just joined rosy PATRICK helped me…
Just joined rosy PATRICK helped me understand how bonuses and wagering meant great feedback of him thanks 😊
29 de agosto de 2024
Avaliação não solicitada
Resposta da Rosy Bingo
Hi Caroline,
Welcome to Rosy! We’re so glad to hear that Patrick was able to help you understand the bonuses and wagering requirements. Your positive feedback means a lot to us, and we’ll be sure to pass it along to him.
If you have any more questions or need further assistance, feel free to reach out. Enjoy your time with us!
Best regards,
Rosy Bingo
I got thru straight away and the lady…
I got thru straight away and the lady Theresa that dealt with me was really quick and helpful
28 de agosto de 2024
Avaliação não solicitada
Resposta da Rosy Bingo
Hi Lynn,
Thank you for your feedback! We’re delighted to hear that you were able to get through quickly and that Theresa was so helpful. If you need any further assistance, just let us know!
Best,
Rosy Bingo
It was so easy and quick to resolve my…
It was so easy and quick to resolve my problem, just go to chat and you can speak to a real person and not a computer in seconds, brilliant. Thank you to paul
28 de agosto de 2024
Avaliação não solicitada
Resposta da Rosy Bingo
Hi Kathryn,
Thank you for your kind words! We’re glad to hear that resolving your issue was quick and easy. It’s great to know that Paul was able to assist you so efficiently. If you need anything else, we’re here to help!
Best,
Rosy Bingo
Brilliant Bingo Site
Brilliant Bingo site .. only been a member for a few months and really enjoying it.
Bingo rooms are easy to navigate and buy tickets. Lots of slots to choose from and a search button if you can’t find your favourite games.
Had my first withdrawal today assisted by the lovely Teresa in live chat, she was very helpful and helped me upload documents in PDF format for Verification.
Would highly recommend Rosy Bingo
27 de agosto de 2024
Avaliação não solicitada
Resposta da Rosy Bingo
Hi Lynn,
Thank you for the wonderful review! We’re thrilled to hear that you’re enjoying the site and finding it easy to navigate. It’s great to know that Teresa was able to assist you with your withdrawal and document verification. If you need any more help or have any questions, don’t hesitate to reach out!
Best,
Rosy Bingo
Resposta da Rosy Bingo
Hi Rachel,
Thank you for your kind words! We're glad Teresa could assist you. If you need any more help, feel free to reach out!
Best,
Rosy Bingo
Resposta da Rosy Bingo
Hi Reece,
Thank you for the great feedback! We’re delighted to hear you found our service fast and efficient. If you need anything else, just let us know!
Best,
Rosy Bingo
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