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Royvon Dog Training Avaliações 184

O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Cant fault the staff especially Anna and Anna! Maxi loves going there and the daily updates of her doing zoomies all around the outdoor area reflects that. It’s never easy leaving your dog in someone... Ver mais

Avaliado com 5 de um total de 5 estrelas

We were so anxious cause our baby dog is a rescue and doesn’t like other dogs or strangers and we weren’t sure how it will go. But once we met Ella she was full of confidence and she knew exactly what... Ver mais

Avaliado com 5 de um total de 5 estrelas

We couldn’t be happier with the care our dog receives. The team has been absolutely wonderful—sending daily photos and updates, which gives us real peace of mind while we’re away. It’s clear how m... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We did a confidence stay with Royvon as we have a dog who is extremely anxious and reactive at times, and wanted to see how he would cope in this environment. Chloe was absolutely fabulous working wit... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Treinador de Cachorros
  2. Creche para Cachorros
  3. Hostel para Cachorros
  4. Hotel para animais de estimação

Escrito pela empresa

About Royvon Dog Hotels & Training At Royvon, we’re passionate about helping dogs thrive. With over 60 years of experience, we provide expert-led dog training and high-quality boarding services tailored to each dog’s individual needs. Whether your dog is staying for a holiday or a transformational training stay, our goal is to ensure they feel safe, enriched, and loved—just like they would at home. We offer a range of services including: Classic Boarding with owner-selected enrichment options Tailored Boarding with Daily Training for dogs needing structure, learning, and support Confidence-building stays for dogs needing extra care or behavioural help With three locations in the UK and a team of caring professionals, we’re here to support your dog’s happiness and development—whether they’re with us for a short stay or a longer journey. We love what we do, and we’re proud to have earned the trust of thousands of dog owners over the years. Your feedback helps us grow and continue delivering the best for the dogs in our care.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

184 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 66% das avaliações negativas

Normalmente responde dentro de 1 mês

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Avaliado com 5 de um total de 5 estrelas

We attended an introductory meeting to…

We attended an introductory meeting to discuss potential training and boarding options for our 6-month-old cockapoo. The team was incredibly welcoming, affectionate, and generous with their guidance.

11 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Confidence Stay for highly anxious Doberman

I rehomed a breeding female Doberman 2 months ago but I have had a trip to Australia booked for a year now, so I need to find somewhere suitable for my girl. She has fear based anxiety, reactivity & aggression at times, therefore finding the right place was essential. I did a lot of research and decided to book her in for a Confidence stay. The staff were very professional and thorough. I could tell instantly that they knew what they were talking about and that she would be handled with the care and essentially space, that she required.
I received photos and videos and a written update that evening, even though she only stayed one evening.
When I picked her up she was happy and her energy was really good.
She is going to have another confidence stay, so that she really feels it is a place she can trust, but I am happy with her staying for a longer time frame when I am away

1 de fevereiro de 2026
Avaliado com 5 de um total de 5 estrelas

meet and greet

Had a meet and greet session to explore possibilities of training and boarding for our 6 month old cockapoo.
Everyone was so kind, loving and freely giving of advice.

12 de janeiro de 2026
Avaliado com 4 de um total de 5 estrelas

Showed great patience with anxious dogs

Royvon Esher did a great job looking after Chip and Fox, especially Chip who was very anxious. They were very kind and patient with him, and it was good to get the daily updates via the portal with images of them out for walks and playing together. I also appreciated the food diary which was a good indicator of how they were settling in. Booking, dropping off and collecting was also very smooth and easy. Would recommend Royvon to other dog owners.

5 de janeiro de 2026
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Resposta da Royvon Dog Training

Thank you so much for taking the time to share such a thoughtful review. We’re really pleased to hear that Chip and Fox were well looked after, and especially that Chip felt supported by the team’s patience and kindness while he settled in.

It’s lovely to know the daily updates, photos, and food diary helped reassure you and gave you a clear picture of how they were doing during their stay. We’re also glad the booking, drop-off, and collection process felt smooth and easy for you.

We’re always looking for ways to improve the experience for both dogs and their families, so if there’s anything at all you feel we could do even better next time, we’d genuinely love to hear your suggestions. Thank you again for recommending Royvon Esher – it really means a lot to the whole team.

Avaliado com 5 de um total de 5 estrelas

Excellent care of our dogs with great…

Excellent care of our dogs with great communication with daily enrichment photos. Always very friendly and helpful but a bit more expensive than other kennels but would recommend them to other owners looking for kennels

1 de janeiro de 2026
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Resposta da Royvon Dog Training

Thank you so much for your 5-star review and for recommending us to other dog owners. We’re really pleased to hear your dogs received excellent care and that the daily enrichment photos and communication helped you feel reassured while they were with us.

It’s lovely to know our team came across as friendly and helpful, and that you felt confident in the care your dogs received. We do aim to offer a more personalised, enrichment-led stay with a high level of communication, so we really appreciate you recognising that and taking the time to share your experience.

Avaliado com 5 de um total de 5 estrelas

Had a good session with Romeo

Had a good session with Romeo. Learning how to regain my pooch's focus back on me when he becomes distracted out and about.

27 de dezembro de 2025
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Resposta da Royvon Dog Training

Thank you so much for your 5-star review. We’re really pleased to hear you had a good session with Romeo and that the guidance on regaining your dog’s focus when distractions arise was helpful. That kind of real-world focus work can make such a difference to everyday walks and handling.

We’ll be sure to pass your kind feedback on to Romeo – he’ll really appreciate it.

Avaliado com 5 de um total de 5 estrelas

Wonderful place who’s focus is on…

Wonderful place who’s focus is on giving your pet the best care possible.
Diligent with those animals unfortunate enough to have health problems.
And give the Dogs in their care the most fun they could have while you are away.
I often can’t believe how happy Shadow my German Shepherd looks in the photos I’m sent when he should be missing me 😜

12 de dezembro de 2025
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Resposta da Royvon Dog Training

Thank you so much for taking the time to leave such a thoughtful review. Feedback like this genuinely helps other dog owners decide what feels right for their own dog, and we’re really grateful you chose to share your experience.

Caring for dogs with additional health needs is something we take very seriously at Royvon. It reflects our values of love, commitment and respect, and it means a lot to hear that you’ve felt that diligence and care come through while Shadow is with us. Making sure every dog feels safe, supported and able to enjoy themselves is always our priority.

It also makes our whole team smile to hear how happy Shadow looks in his photos. Those moments mean a lot personally to the people caring for him day to day, and they’re a great reminder of why they do what they do.

Thank you again for choosing Royvon and for trusting us with Shadow. We’re always looking to improve by doing more of what works well and learning from feedback like yours, so it truly helps us as a family business. We very much look forward to welcoming you both back again soon.

Avaliado com 5 de um total de 5 estrelas

The guys at royvon looked after 4 dogs…

The guys at royvon looked after 4 dogs fabulously.
The care and love they gave them showed they in the photos which was lovely to see when you’re missing your dogs.

10 de dezembro de 2025
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Resposta da Royvon Dog Training

Thank you so much for taking the time to leave this lovely review. Feedback like this genuinely helps other dog owners decide what’s right for their own dogs, and we’re very grateful you shared your experience.

Looking after four dogs at once is a big responsibility, so it means a great deal to hear that the care, love and attention they received came through so clearly in the photos. Those updates are so important when you’re missing your dogs, and we’re really pleased they gave you reassurance while you were away.

At Royvon, love, commitment and respect sit at the heart of everything we do, and comments like yours let our team know that this truly shows in their day-to-day care. As a family business, we’re always listening carefully to feedback so we can keep doing more of what works well and continue improving wherever we can.
Thank you again for choosing Royvon to care for your dogs. We really appreciate your trust and look forward to welcoming you and your dogs back again in the future.

Avaliado com 5 de um total de 5 estrelas

Fantastic group

Fantastic group - Marty McFly felt loved and cared for. Thank you

18 de novembro de 2025
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Resposta da Royvon Dog Training

Thank you so much for taking the time to leave this lovely review. Feedback like this really helps other dog owners make informed decisions about what’s right for their own dog, and it means a great deal to us as a family business.

We’re so pleased to hear that Marty McFly felt loved and cared for during his time with us. Creating an environment built on love, commitment and respect is at the heart of everything we do at Royvon, and it’s wonderful to know that came through in his experience.

Your kind words will mean a lot to the whole team who looked after Marty McFly – they put so much care into every dog they support, and hearing that it made a difference is incredibly rewarding for them personally.

Thank you again for choosing Royvon and trusting us with Marty McFly. We’re always learning and improving by doing more of what works well and less of what doesn’t, so your feedback truly helps. We very much look forward to welcoming you and Marty McFly back again in the future.

Avaliado com 5 de um total de 5 estrelas

Overnight Stay

Staff looked after my labrador overnight to enable me to attend a birthday celebration, after travelling from North East England. The premises are very secure and check in/check out were very smooth. I dont normally leave my dog anywhere but I could relax knowing he was safe and well taken care if. Would definitely use again.

23 de novembro de 2025
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Resposta da Royvon Dog Training

Thank you so much for taking the time to share your experience. Reviews like this really do help other dog owners make informed decisions about what’s right for their own dog, and we’re genuinely grateful you chose to leave your feedback.

We’re delighted to hear that your labrador was well cared for during his overnight stay and that the secure premises and smooth check-in and check-out helped you relax while attending your celebration. Knowing that we can give owners peace of mind when they don’t usually leave their dog anywhere else means a great deal to us. It reflects the love, commitment and respect our team brings to every dog in our care.

As a family business, we’re always looking to improve by doing more of what works well and less of what doesn’t, so feedback like yours really helps guide us. Thank you again for trusting Royvon, and we very much look forward to welcoming you and your dog back again in the future.

Avaliado com 5 de um total de 5 estrelas

Board and train stay

Our dog Rocky a 20month old labrador recently spent almost 2 weeks at Royvon (Merthyr Tydfil).
Rocky had an amazing board at training stay and actually cried on leaving his trainer (Anna W) who was absolutely fantastic with Rocky and made excellent progress with him.

Everyday we received updates both written and videos of his activities and training, this put our minds at ease. We would like to thank everyone at Royvon for looking after Rocky. We will definitely be making a further booking very very soon If I could give more than 5 stars I would. Highly recommended.

15 de novembro de 2025
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Resposta da Royvon Dog Training

Thank you so much for taking the time to leave such a thoughtful and generous review. Feedback like this genuinely helps other dog owners make informed decisions about what is right for their own dog, and we’re very grateful you chose to share Rocky’s experience.

It means a great deal to hear how much Rocky enjoyed his board and train stay with us at Royvon Merthyr Tydfil. Knowing he built such a strong bond with Anna W, to the point of being upset to leave her, is incredibly special. Your kind words about Anna and the progress Rocky made will mean a lot to her personally – she is deeply committed to every dog she works with, and feedback like this truly reinforces why she does what she does.

We’re also really pleased that the daily written updates and videos helped put your minds at ease. Keeping owners connected and reassured while their dog is with us is a key part of how we show love, commitment and respect – both to the dogs in our care and to the families who trust us.

As a family business, reviews like yours are invaluable. They help us understand what works well so we can keep doing more of it, and where we can continue to improve our customer experience. Thank you again for choosing Royvon and for your very strong recommendation.

We’re really looking forward to welcoming you and Rocky back very soon.

Avaliado com 3 de um total de 5 estrelas

Loved by all but unfortunately no change.

Royvon took Mutley to heart & tried to provide training that would benefit both Mutley & ourselves, without success. They provided good facilities for Mutley & were a great bunch of people who all loved Mutley. However Mutley did not seem to learn much although he loved being able to run around the field but socially he was still the same, so nothing changed when we returned home. So not a good result really for a lot of money spent!

16 de novembro de 2025
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Resposta da Royvon Dog Training

Thank you so much for taking the time to share your experience with Mutley. Reviews like this genuinely help other dog owners make informed decisions about what’s right for their own dog, and we’re really grateful you chose Royvon.

It means a great deal to us that you felt we truly took Mutley to heart. Providing training and care that benefits both dogs and their families is exactly what we strive for, and knowing our team made Mutley feel so loved speaks directly to our values of love, commitment and respect.

Your feedback is especially meaningful to our team, who put a huge amount of care into creating a safe, supportive environment and tailoring what we do to each individual dog. As a family business, insights like yours help us do more of what works well and continue improving our service.

Thank you again for trusting us with Mutley. We really look forward to welcoming you both back to Royvon in the future.

Avaliado com 5 de um total de 5 estrelas

Pet stay at Royvon kennelsRoyvon looked after our pet very well…

Royvon looked after our pet very well with photos and updates

16 de novembro de 2025
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Resposta da Royvon Dog Training

Thank you so much for taking the time to leave this lovely 5-star review. Feedback like this really helps other dog owners make confident decisions about what’s right for their own dog, and we’re genuinely grateful you chose to share your experience.

We’re delighted to hear that you felt your pet was looked after so well and that the photos and updates gave you reassurance while they were with us. Keeping families connected to their dogs, even when they’re apart, is an important part of how we show love, commitment and respect to every dog in our care.

Thank you for choosing Royvon and for trusting us with your pet. As a family business, your feedback truly matters to us – it helps us keep doing more of what works well and continually improve the experience we offer. We very much look forward to welcoming you and your dog back again in the future.

Avaliado com 5 de um total de 5 estrelas

You were so kind to my Dexter and he…

You were so kind to my Dexter and he certainly fell in love with Paul

11 de novembro de 2025
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Resposta da Royvon Dog Training

Thank you so much for taking the time to leave this lovely 5-star review. Feedback like this really helps other dog owners make confident decisions about what’s right for their own dog, and we’re genuinely grateful you chose to share your experience.

We’re delighted to hear that you felt your dog was looked after so well and that the photos and updates gave you reassurance while they were with us. Keeping families connected to their dogs, even when they’re apart, is an important part of how we show love, commitment and respect to every dog in our care.

Thank you for choosing Royvon and for trusting us with your pet. As a family business, your feedback truly matters to us – it helps us keep doing more of what works well and continually improve the experience we offer. We very much look forward to welcoming you and your dog back again in the future.

Avaliado com 5 de um total de 5 estrelas

We always feel our dogs are in safe…

We always feel our dogs are in safe hands.
The staff remember the dogs, and that one of them is a little nervous, and that’s very reassuring.

7 de novembro de 2025
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Resposta da Royvon Dog Training

Thank you so much for taking the time to leave this lovely review. Feedback like this really helps other dog owners decide what’s right for their own dogs, and it means a great deal to us as a family business.

Knowing that you always feel your dogs are in safe hands is exactly what we strive for at Royvon. Our values of love, commitment and respect guide everything we do, and it’s wonderful to hear that this comes through in the care your dogs receive.

Supporting dogs who are a little nervous is especially close to our hearts. We know how limited the understanding and skills can be when it comes to helping dogs with these individual needs, which is why our teams take such care to truly know each dog as an individual. Providing bespoke support so dogs can feel safer and think differently about their environment is something we’re very proud of.

We’re also so pleased you noticed that our team remembers your dogs. That personal connection means a lot to them, and feedback like this genuinely makes their day.

Thank you for choosing Royvon and for trusting us with your dogs. We’re always looking to improve by doing more of what works well and less of what doesn’t, so your feedback really helps. We look forward to welcoming you and your dogs back again soon.

Avaliado com 5 de um total de 5 estrelas

Behaviour assessment

I took my GSD for her behaviour assessment and Romeo was great at explaining the training methods and we quickly saw how it helped change and defuse the behaviour. Romeo explained everything really well and demonstrated clearly the techniques for us to use. We are looking forward to continuing our training at Royvon and feel like we have made the right choice in trainers as they showed a great knowledge of German shepherd’s too which really reassures us.

7 de novembro de 2025
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Resposta da Royvon Dog Training

Thank you so much for taking the time to leave such a detailed and thoughtful review. Feedback like this really helps other dog owners make informed decisions about what’s right for their own dog, and it means a great deal to us as a family business.

We’re delighted to hear how positive your behaviour assessment experience was and that Romeo was able to clearly explain the training methods and demonstrate techniques you could confidently use at home. Your feedback will mean a lot to him personally, as sharing knowledge and empowering owners is a big part of why our trainers do what they do.

Supporting dogs with behavioural challenges is something we care deeply about at Royvon. Helping dogs and owners understand behaviour, reduce stress, and create positive change through clear, force-free training is especially rewarding for our team. It’s reassuring to hear that you quickly saw how the approach helped defuse the behaviour and gave you confidence moving forward.

We’re also really pleased you felt reassured by the team’s knowledge of German Shepherds. Taking breed traits, individual needs, and the whole picture into account is central to our values of love, commitment and respect.

Thank you for choosing Royvon and for trusting us with your training journey. We’re always looking to improve our service by doing more of what works well and less of what doesn’t, so feedback like yours genuinely helps. We look forward to continuing your training with you and your dog.

Avaliado com 3 de um total de 5 estrelas

The long waet for some one to answer…

The long waet for some one to answer the telephone and no one in the reception

4 de novembro de 2025
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Resposta da Royvon Dog Training

Thank you for taking the time to share your feedback. We’re really sorry that you experienced a long wait when you arrived and that there wasn’t someone immediately available to greet you — that must have been frustrating, and it’s certainly not the impression we want to give visitors to Royvon.

We’ve reviewed what happened and can see that this was an unfortunate mix-up with timing and communication. We completely understand how it felt from your perspective, and we’ll be making changes to ensure visitors are greeted more promptly and that our reception area has clearer instructions for when the team are momentarily away.

Your feedback is genuinely appreciated, as it helps us improve the way we welcome families and their dogs. Thank you again for visiting us — we hope to have the opportunity to welcome you and your dog back in the future for a smoother and more enjoyable experience.

Avaliado com 5 de um total de 5 estrelas

Wyn and milo had the best time playing…

Wyn and milo had the best time playing and going for walks

31 de outubro de 2025
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Resposta da Royvon Dog Training

Thank you so much for taking the time to leave this lovely review. Feedback like this really helps other dog owners make informed decisions about what feels right for their own dogs, and we’re genuinely grateful you chose to share your experience.

We’re delighted to hear that Wyn and Milo had such a great time playing and enjoying their walks. Creating days that are full of fun, enrichment, and positive experiences is at the heart of what we do, and it reflects our values of love, commitment, and respect for every dog in our care.

Your kind words mean a great deal to the whole team. As a family business, we’re always looking to improve our customer experience by doing more of what works well and less of what doesn’t, so your feedback truly helps guide us in the right direction.

Thank you again for choosing Royvon. We really appreciate your trust and look forward to welcoming Wyn and Milo back to see us again soon.

Avaliado com 5 de um total de 5 estrelas

Paddy our reactive border collie was…

Paddy our reactive border collie was excellently cared for at Royvon. Due to his reactive nature to other dogs he received one to one care on his three nominated daily outings. Every evening we received a report on his day including photographs. This was really reassuring to us that he was having a lovely time. Although he didn't mix with other dogs he was clearly a hit with all the staff. Many thanks to everyone at Royvon for keeping our mind at ease.

23 de outubro de 2025
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Resposta da Royvon Dog Training

Thank you so much for sharing your experience with Paddy’s stay at Royvon. Reviews like yours truly help other dog owners make informed choices about what’s right for their own dogs, especially those with more individual needs.

Supporting dogs like Paddy, who can sometimes be reactive or anxious around others, is especially close to our hearts at Royvon. We know how limited the knowledge and facilities can be for dogs with these needs, so it means a lot to hear that you felt reassured and that Paddy was able to relax and enjoy his stay. Our team takes great pride in providing bespoke one-to-one care that helps every dog feel safe, understood, and loved.

Your kind words about the staff and the daily reports will mean a great deal to everyone who cared for Paddy. We truly appreciate you choosing Royvon and look forward to welcoming you and Paddy back again soon. Your feedback helps us continue to do more of what works well for dogs like him — with love, commitment, and respect at the heart of everything we do.

Avaliado com 5 de um total de 5 estrelas

Puppy training program for 5 month old excitable puppy

Our 5 month old puppy had a stay at Royvon Merthyr for the puppy training program. She had individual attention from Anna who really helped to progress her training. She is now much more focused at home, and able to control her excitement levels better.
Thanks Royvon and we will visit again soon!

26 de outubro de 2025
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Resposta da Royvon Dog Training

Thank you so much for sharing your lovely review! It means a great deal to us that you took the time to share your experience, as feedback like yours really helps other puppy owners choose what’s right for their own dogs.

We’re so pleased to hear that your puppy’s stay at Royvon Merthyr helped her progress and that she’s now showing more focus and control at home — that’s exactly what our Puppy Training Programme aims to achieve! Anna will be thrilled to know her individual attention made such a positive difference; she takes real pride in helping young dogs learn while keeping training fun and rewarding.

At Royvon, we’re driven by our values of love, commitment, and respect, which shine through in the way our team supports every dog’s learning journey. Your feedback encourages us to keep doing more of what works well so that we can continue to deliver the best possible care and training.

Thank you again for choosing Royvon — we can’t wait to welcome you and your puppy back soon!

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