russells.co.za Avaliações 

My experience with Russell's steiloop customer service has been great, they give the best services, attend to you when you have an issue and you don't even have to call for an update they personally just call to give you an update.

Other Staff members, Dumisani and the manager have been very helpful.

The service was great

Good day
I am Mr Fortuin.I bought a bed at the Vredenburg branch.Since the 14/8/2026.This people are lying to me why i cannot recieve my bed.
Every week they come up with a new story the truck from Capetown dont deliver this week.
I am frustrated. Your people at Head office said that the order i not processing because there are no stock available. According to miss Nkateko and Thando at your haed office. According to them there ara n beds of this in your wear house available.
But According to the branch manager of Vredenburg there are 20 beds available in the warehouse.
I am angry and frustrated. Last week i requested for my refund.
And they promised me that the bed will be here on Tuesday.
Today i made a request again now they are not sure if there will be a delivery anymore.
Always the same problem the truck is not coming through to Vredenburg.
Please can you assist me.Please sort the problem with Vredenburg branch why they keep on lying.
I will make a bad publicity for Russels.your services are very poor disappointing
Can you please come back to me
Winchesto..

Lesiba Thamakga gave me a good service at the store

I will never Laybye anything there, when I made a laybye I paid cash, now I must wait for ever to get my money

Lungile Sikhosana at Bronkhorstspruit Russell store .the sales person made everything easier for me and she assisted me with kindness. I am a very happy customer

Thank you very much to Gladys (branch manager) at Russells Krugersdorp for her kind, professional and quick service. Will definitely buy from her again

Hello I just want to say thank 😊 to the lady that help me with good service Mr Alezia

At Russels Acornhoek mall i was assisted by Hellen Machabe, she was so welcoming and helpful. I eould like to be helped by her again

My name is Ishmael Dube I want to thank Ms Aletta at Russells Worcester branch furniture shop for the service she gave me I bought Bazaruto Bed at Russells shop it was delivered to my place where I reside in a good condition, my bed was delivered on the 07/08/2026, I am very happy about your service abd I have no complaints at all. I am happy very happy to sleep on my new bed. Big up.

Excellent service offered by makushu theshano

Excellent services, very friendly stuff and very helpful. They even gave us a gift for buying cash🥰. Thank you Russells in Butterworth, keep up the good work 👏🏻

Hi ... I would just like to thanks my salesperson Mandisa for exceptional help . I recently lay bey a dining room set at Russells Bronkhorspruit and from the start I was given detailed info and was kept up to date with every payment made...was in constant contact ... I would absolutely recommend Mandisa and Russels Bronkhorspruit..! Fast and friendly and professional help ... I will definitely make use of them and Mandisa in the near future ! Outstanding service and customer service...well done 🙏

Thanks to Mount Frere Russell's, I met Analisa she's kind, care and I like her behavior. The way she treated me it was so cool and nice I don't wanna lie.Big up to Anelisa.

The service was exceptional.... I don't regret going there

I got a great service ,helped by Ms Mapula

Un rendering a good customer service

I got a good customer service