Overall we are absolutlely delighted. Russwood are a proactive and very knowledgeable company, leaders in their field. From the initial enquiry to delivery on site, their help and guidance all the w... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Quality product slightly expensive but if it does what is says it will worth the money . Easy to apply and instructions clear . Still waiting for the cedar cladding to turn silverfish is starting to... Ver mais
A empresa respondeu
Great customer care . Nothing too much trouble Excellent product and was delivered on the week that I proposed 2 months prior Ground level all floored - looking now at doing the stairs!
A empresa respondeu
First and foremost the service was excellent. For me it all starts with the people and Molly was marvellous. Helpful efficient, polite and informative. In addition to the excellent people the... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Russwood
Escrito pela empresa
What We Do
Russwood is a leading UK supplier of high-quality, sustainable timber flooring, cladding, decking & interior cladding products. Quality, expertise, innovation, environment and community are at the core of everything we do. We strive to be the best for our customers through unrivalled technical expertise and customer service, and to do our best for the environment by offering sustainable, high-performance timber products.
Our Purpose
Put simply, Russwood exists to help create a more beautiful, sustainable future in the built environment. With over 30 years of experience in the timber industry, we pride ourselves on our reputation for quality products and excellent technical expertise. Our highly trained experts are happy to advise you on every step of your project.
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Informações de contato
Station Sawmill, PH20 1AR, Newtonmore, Reino Unido
- 01540 673 648
- hello@russwood.co.uk
- russwood.co.uk
4,9
Excelente
305 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent service as always
11 de julho de 2025
Resposta da Russwood
Hi Geoff, thank you for taking time to leave us a 5 star review!
Russwood cladding
Our builder, H Parkin Builders recommended we view Russwoods cladding display for our sun lounge. A client appointment was effortlessly made at the Newtonmore branch. We were met by Caroline, who showed us round an excellent display of cladding. She was very knowledgeable in the different woods, manufacturing processes, preservatives and prices. All done in a relaxed and courteous fashion, with a cup of tea at the end. This made our decision so much easier.
17 de julho de 2025
Avaliação não solicitada
Resposta da Russwood
Hi Ronald, thank you for taking the time to leave us a 5 star review! We are delighted to hear you found your cladding consultation helpful in making a decision. I have passed your kind comments onto Caroline. Please don't hesitate to get in touch if we can be of any further help.
I am an architect and Russwood have…
I am an architect and Russwood have been a pleasure to deal with — their products are consistently high quality, and their technical support is excellent. The team are responsive, knowledgeable, and genuinely helpful when it comes to discussing fire performance, durability, or detailing.
They clearly care about getting things right and supporting good design, which makes a real difference. I’d happily recommend Russwood to anyone considering timber cladding.
14 de julho de 2025
Avaliação não solicitada
Resposta da Russwood
Hi Matthew, thank you for taking the time to leave us a 5 star review. We are proud to have a knowledgeable team of timber experts that can help specify the correct product for your project. Thank you for recommending Russwood.
Prompt 'free' dispatch and delivery of…
Prompt 'free' dispatch and delivery of Kompefix. Expensive stuff is rolled plastic spacer.
17 de junho de 2025
Resposta da Russwood
Thank you for taking the time to leave us a review. We are happy to hear you online shop order arrived quickly.
Knowing that the quality is never in…
Knowing that the quality is never in question. Staff were endlessly patient with my husband choosing the product and very helpful. Product was delivered timely and with great communication
9 de junho de 2025
Resposta da Russwood
Hi Jackie, thank you for your kinds words regarding our staff, product and service. We hope you are delighted with your cladding. Please don't hesitate to get in touch if there is anything more we can do to help.
Pitnacree
Great products, friendly staff with a great knowledge of their products.
11 de julho de 2025
Resposta da Russwood
Hi Craig, Thanks for leaving us a 5 star review. Please don't hesitate to get in touch if we can be of any further help.
Resposta da Russwood
Hi Mahomed, thank you for taking the time to leave us a review. Please don't hesitate to get in touch if we can be of any further assistance.
Great product first class service.
Great product, very efficient staff and delivered ahead of schedule.
28 de maio de 2025
Resposta da Russwood
Hi Dorothy, thank you for leaving us a 5 star review. We are delighted to hear you were happy with the service you received. Please don't hesitate to get in touch if we can be of any further help.
Outstanding customer service
We are in the midst of selecting timber cladding for a new build and just wanted to say Alecs has been outstanding in helping us come to a final selection.
Thank you
26 de junho de 2025
Avaliação não solicitada
Resposta da Russwood
Hi Juliah, thank you for taking the time to leave us a 5 star review. We have passed your comments onto Alecs.
Very impressed as a First time user of…
Very impressed as a First time user of Russwood and from the outset Graham was very helpful and helped me clarify exactly what I'd need as well as what fittings for the application of the cladding I’d need .. delivery was swift and well communicated
Will certainly be back for future projects .. Lee
24 de junho de 2025
Avaliação não solicitada
Resposta da Russwood
Hi Lee, thank you for taking the time to leave us a 5 star review. We have passed your comments onto Graham. We are delighted you were impressed with your service and look forward to working with you on future projects.
Great service
Great service. Friendly, helpful and informative throughout.
Free local delivery.
31 de maio de 2025
Resposta da Russwood
Hi Anja, thank you for leaving us a 5 star review for our online shop. Please don't hesitate to get in touch if we can be of any further help.
Good product and service
Advice and ordering was very straightforward.
Timber cladding and accessories were delivered as agreed.
Good product and good service.
20 de março de 2025
Resposta da Russwood
Hi Graham, we are delighted to hear you are happy with your timber cladding and fixings. Thank you for taking the time to leave us a 5 star review!
Resposta da Russwood
Hi James, thank you for taking the time to leave us a 5 star review, we are delighted to hear you are happy with our products and service.
great service .
great service .
Delivered on time
quality timber delivered
great price
11 de abril de 2025
Resposta da Russwood
Hi Alex, thank you for leaving us a great review. Please don't hesitate to get in touch if we can be of any further help.
Service was good and product fantastic
Service was good and product fantastic
20 de fevereiro de 2025
Resposta da Russwood
Hi James, thank you for leaving us a brilliant review. Please don't hesitate to get in touch if we can be of any further assistance.
Resposta da Russwood
Hi, thank you for leaving us a 5 star review after your positive experience.
Great service and product
The products are high quality. The packaging of the order was superb one of the best we have seen (we ordered Abodo Vulcan Flatsawn cladding) and a thoughtful touch of adding a tub of oil for touchups was really appreciated, the delivery driver was very helpful as well. The whole process from visiting the showroom to delivery was excellent.
24 de março de 2025
Avaliação não solicitada
Resposta da Russwood
Hi Viki, thank you for taking the time to leave us a fantastic review. We are delighted to hear you are happy with the service you received from our team, and the quality of our products. Please don't hesitate to get in touch is anything else we can help with.
Resposta da Russwood
Hi Megan, thank you for leaving us a 5 star review after your positive experience with our online shop.
Fast,efficient great product- what more…
Fast,efficient great product- what more do you need?
13 de janeiro de 2025
Resposta da Russwood
Hi, thank you for leaving us a brilliant review. Please don't hesitate to get in touch if we can be of any further assistance.
European larch - perfect
Efficient ordering and delivery. A replacement for an original 19th C hayloft pitch pine floor. Laid very easily. Very happy - space looks beautiful ready for 2025 events and workshops as well as my basketry studio.
15 de dezembro de 2024
Resposta da Russwood
Hi, thank you for taking the time to leave us a review. We are delighted to hear you are happy with your European Mountain Larch flooring in your event space. Please don't hesitate to get in touch if we can help with anything else.
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