Overall we are absolutlely delighted. Russwood are a proactive and very knowledgeable company, leaders in their field. From the initial enquiry to delivery on site, their help and guidance all the w... Ver mais
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Overall we are absolutlely delighted. Russwood are a proactive and very knowledgeable company, leaders in their field. From the initial enquiry to delivery on site, their help and guidance all the w... Ver mais
A empresa respondeu
Quality product slightly expensive but if it does what is says it will worth the money . Easy to apply and instructions clear . Still waiting for the cedar cladding to turn silverfish is starting to... Ver mais
A empresa respondeu
Great customer care . Nothing too much trouble Excellent product and was delivered on the week that I proposed 2 months prior Ground level all floored - looking now at doing the stairs!
A empresa respondeu
First and foremost the service was excellent. For me it all starts with the people and Molly was marvellous. Helpful efficient, polite and informative. In addition to the excellent people the... Ver mais
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Escrito pela empresa

Station Sawmill, PH20 1AR, Newtonmore, Reino Unido
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Respondeu a 100% das avaliações negativas
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I came across Russwood from an article in the Sunday times and got in touch as we were looking at wood cladding options. I was very interested in the SiOO:X treatment. They sent some samples and helped me figure out everything (batten system etc). Excellent documentation which my builder was able to use to do a flawless implementation of the cladding. Great support and they sent us free of charge two extra boards as some had been damaged in the original shipment. All of their products were top notch and as I said they were always there to help answer a question. Highly recommended.

Resposta da Russwood
Great team, friendly and responsive and we are very happy with the Scottish larch cladding

Resposta da Russwood
Rory found out what I needed and made a special effort to supply it

Resposta da Russwood
Excellent technical support and advice. Delivery and quality of material all as promised

Resposta da Russwood
Everyone i spoke to on the phone or by email for advice have been very helpful.

Resposta da Russwood
I was reviewing timber products for current and future projects. Thermopine was a product that met my demands especially longevity and stability. I reviewed all south of the border customer service reviews and there were a few that raised red flags. I eventually stumbled across Russwood. I was surprised how local it was. I met with the CEO who showed me products and fixtures and provided a lot of information on them. I provided plans and was provided a quote. I couldn’t complete due to an unexpected circumstance. I requested they remain in contact which they did. Enventually finalising on requirements and price. I was taken through an informative process of paying and delivery process with wonderful staff and meeting the lorry driver. My products were wrapped and others in correct boxes fully itemised. Faultless and I felt I got amazing value for money for the whole positive experience. Thanks to ALL at Russwood. Even behind the scenes your website is great.

Resposta da Russwood
I went to Russwood again for help with the second stage of replacing the existing cladding on a house in the Highlands. Craig was once again outstandingly helpful and knowledgeable, advising on the non - standard battening system I required and even being able to supply cladding boards of a non - standard running length. The haulage department were also outstandingly helpful, delivering on the exact day I had specified. I am delighted with my finished project and can wholeheartedly recommend Russwood to other customers.

Resposta da Russwood
Very high quality timber. Beautiful packaging keeps everything dry until use.

Resposta da Russwood
Good prompt service and particularly prompt delivery.

Resposta da Russwood
Russwood supply a very high quality product, and after a wide search for less expensive cladding, we realised that no other supplier that we could find came anywhere near offering the same quality at a more competitive price.
Add to that their friendly communications and the clarity of their terms and conditions, and it became a no-brainer to be supplied by them.
The product surpassed the high expectations we had of it, and now fitted, it looks as "sharp" and consistent as we could have hoped for.
I highly recommend that if you are looking for timber cladding, dig deep and go with Russwood.

Resposta da Russwood
Very knowledgeable, friendly, and professional staff took time to advise me on weathering expectations and a treatment plan for some of our larch cladding.

Resposta da Russwood
Fantastic service after staining our floor. They recommend a product that worked absolutely fantastically! Would recommend every time

Resposta da Russwood
The only place that did the fixings we needed, and our builder needed them quickly. I wasn't sure how long it would take, but I needn't have stressed; delivery was within 2-3 days, which was great.

Resposta da Russwood
From the initial enquiry, viewing the different products at their site in Newtonmore, placing the order and then delivering, the process was easy.
We love the Scotlarch Rainscreen on our new build, which was installed horizontally & vertically. It looks stunning from the distance, and are so delighted with the finished look.
It was a delight to deal with Russwood, and it was easy to order more of the fixings and rainscreen for our fence which follows the side of the house.

Resposta da Russwood
I ordered on Monday and top quality screws arrived on Thursday, perfect , thank you .

Resposta da Russwood
Get what you have ordered and packed well. Thank you

Resposta da Russwood
Excellent service and advice, cladding looks great. Very happy to recommend.

Resposta da Russwood
They were very helpful, supplied what we wanted and importantly gave us great advice and showed us a product that is the answer to a big question in completing a refit of our kitchen.

Resposta da Russwood
The showroom at Newtonmore is really good for seeing the various options available. Russwood have them on the wall, covering large areas, so you can appreciate how they look when up. It also displays how the wood weathers, depending on where you might have them eg facing the sun. We went for the larch cladding and we are very pleased with the end result. The staff are extremely helpful and very experienced on the products.

Resposta da Russwood
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