The team was amazing. I booked hair and make up for wrong date accidentally but they were able to accommodate my make up at least with same stylist for the day I meant to use. The make up artist was v... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
The team was amazing. I booked hair and make up for wrong date accidentally but they were able to accommodate my make up at least with same stylist for the day I meant to use. The make up artist was v... Ver mais
A empresa respondeu
I booked this firstly using a code which then got removed as apparently too many people had used it? I really wanted the treatment so decided to still go ahead, even though others I knew had used the... Ver mais
A empresa respondeu
Booked a Swedish Massage with Danny, who arrived on time, was professional, attentive and made me feel completely relaxed. It was very firm and thorough, as requested. When he left the hotel room, I w... Ver mais
A empresa respondeu
Booking process is as per other similar platforms ( i.e: Urban) but i feel there is more choice of treatment. I’ve used a very competent therapist for different treatments and she did not disappoi... Ver mais
A empresa respondeu
Ruuby is the leading at-home beauty and wellness platform, connecting you with vetted, professional therapists wherever you are. Whether you're booking a massage, blowdry, manicure, spray tan, facial or makeup appointment — we come to you. No salon. No commute. Just exceptional beauty and wellness, at home, early until late, 365 days a year. We partner with some of the industry's most respected brands — including Dr Barbara Sturm, K18, L'Occitane — to bring their most sought-after treatments and products directly to your door. From last-minute blowouts to full bridal parties, hotel suites to home spa days, our 2,000+ experts deliver salon-standard results without the salon. Available across London, Manchester, the South of France, Switzerland and the UAE.
6A Addison avenue, W11 4QR, london, Reino Unido
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Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 58% das avaliações negativas
Normalmente responde dentro de 2 semanas
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Fabulous service, have used it for lots of different treatments and everytimw it has been fab. The customer service is great too!
Ruuby always comes through every time. Their concierge team is amazing at making things work and recommending therapists.
Treatment and services are always delivered with care and professionalism.
Great app with great features! I’m in love with it as it is very easy and quick to book a great services with professionals! Definitely recommend it to everyone!
Great every time. Different from all the other apps as you get to see a picture of your professional beforehand and specifically their previous work as well as reviews from others.
I’ve used this App multiple times over the past few years and most of the time especially this past year it has been very disappointing experience to say the least! Several times now (including today) when I’ve had either a facial or massage booked they have called on the day to cancel?! So at least half the time! Some of the treatments have not been great especially massages. Also I left a 3 star review for one of the last therapists I had who was not great not very experienced and my review has not even gone on the APP?! And when I look at all the therapists reviews every single one is 5 star?! So basically they are not letting people add real reviews obviously?! Ive decided won’t be using them ever again now!
Love Ruby! I’ve had lots of different treatments and always go back to them. The beauticians are always polite and friendly.
Sara does the best spray tan too!
Thank you
I’ve used Ruby now a few times for blow dries and up do’s. Honestly the hairdressers have been phenomenal, they are experienced and listen to every aspect of what you ask for. I would not hesitate to recommend them. Fantastic service
Very good experience! Super convenient and safe. The therapist was very efficient and professional.
Will definitely book again.
Thanks
Excellent massage. Therapist was very professional and polite. Customer Services are very helpful if you need to contact them.
What can I say about Ruuby… Amazing service, great team, always find the best experienced therapist and even with last minute call, absolutely recommend👌
I’ve used Ruuby a few times for various services (massage, pedicure etc) and was never disappointed.
The therapists are always professional, on time and most importantly provide a high standard of service.
There’s nothing better than getting a massage at home - if you havent tried it, do so immediately!!!!
I definitely recommend Ruuby and will continue to use their services.
Great service from end to end! Highly recommend
Been using Ruuby for a while and have always had such positive experiences. Brilliant manis and pedis, fantastic fake lashes. I’m a huge huge huge fan and even got my husband to have a mans pedicure! He loves it and was really impressed.
I am such a fan of Ruuby, in particular the Sturm Facials with the wonderful Nicky. The quality of service Ruuby offer (both from the customer service team and therapists) is exceptional. I can't recommend them more highly.
Amazing pedicure, really professional and will definitely request Rodica again . Thank you
Have consistently received highly qualified therapists (and often same day or very last minute) for services ranging from hair, nails to massage. Customer service has always been timely and responsive. Cannot recommend Ruuby enough!!
Love the beauticians on Ruuby over any other app. Super professional, clean and always a lovely experience. I’ve had the best pregnancy and lymphatic massages and look forward to trying others.
Used Ruuby a few times now for nails. Always really good and always on time. No hesitation in recommending
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