The day after I had paid the shipping cost, for an auction lot purchased the previous day, I was informed that the item had been packed and consigned to a courier service. It arrived expertly packed... Ver mais
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Great auction experience. Bid online in advance in case could not watch live, but managed to view on the day. Good balance - keeps the lots moving, but time to bid without feeling rushed. Invoice a... Ver mais
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I needed to sell 4 motorbikes. From the start, sending photos, accepting the valuation, collecting the bikes and putting them up for auction, to the end when all items were sold I have nothing but pr... Ver mais
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Wonderful experience. I arrived with bags of "things" that I did not know whether they were valuable, real gold or worth selling. Gordon was so helpful, didn't make me feel ignorant and advised me w... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
A brand new and modern provincial auction house, located in the heart of Royal Wootton Bassett. We specialise in antiques, jewellery, fine art, coins, militaria and much more. Sellers can consign their items for exceptionally low fees, which are some of the lowest in the UK. Buyers Premium is 22% + VAT. On sale days, you can bid in person in our modern air-conditioned auction rooms, or through our website. Our on-site Bistro, Quercus, is open for brunch, lunch and evening meals and great coffee. We offer free car parking to visitors and we have 3 EV charging points. Note: You must register your car with reception to avoid receiving a parking charge.
Informações de contato
144 High Street, SN4 7AB, Royal Wootton Bassett, Reino Unido
- 01793 840777
- office@rwbauctions.com
- rwbauctions.com
4,8
Excelente
338 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very friendly and helpful staff.
6 de janeiro de 2025
Resposta da RWB Auctions
Thank you for comments and 5 stars.
Best wishes
Claire
Really helpful Staff
Really helpful Staff, good advice, and very straightforward selling and payment process.
12 de março de 2025
Resposta da RWB Auctions
We are pleased you had a good experience from start to finish. Thank you for the 5 stars.
Best wishes
Claire
Recommended
Helpful, informative and friendly. Swift payment with full details. Will use again if I have anything else to sell at auction.
12 de março de 2025
Resposta da RWB Auctions
Thank you for your comments.
Wwe are pleased you will be happy to sell with us again!
Best wishes
Claire
Great Auction Site
My first online auction. Very easy site to use. Good detail of items. Very happy with my purchases. Prompt delivery too. Will definitely use again.
26 de fevereiro de 2025
Resposta da RWB Auctions
Thank you for your review and 5 stars!
We are pleased you had a great first time experience with RWB Auctions and look forward to seeing you again!
Best wishes
Claire
Communications was not very good im…
Communications was not very good im still waiting to hear if my coins where sold, if they didn't sell i asked for them to sent back to me.
Pauline Hovell
15 de fevereiro de 2025
Resposta da RWB Auctions
Thank you for your review.
We automatically send out Post Sale Advice notes after the sale, followed by the Vendor Statements 10 days after, and we can see these were all actioned.
We hear you have now spoken to our Head Auctioneer and the issue has been resolved.
Best wishes
Claire
Accessible, trustworthy and good service
It was easy to access their free valuation days. Felt the people were knowledgeable and trrustworthy. Great communication. And good outcome!
26 de fevereiro de 2025
Resposta da RWB Auctions
We are pleased you had a great experience with RWB Auctions and a good outcome!
Many thanks for the review and 5 stars.
Best wishes
Claire
Excellent customer service from Mr…Gareth.Waspseptember 2024 & February 2025
Excellent customer service from Mr Gareth Wasp to the switchboard operators & receptionists .All queries handled efficiently and . A pleasure to deal withRWB Auctions.
2 de março de 2025
Resposta da RWB Auctions
Thank you for your lovely comments and leaving us 5 stars!
I will pass on your comments to the team!
Best wishes
Claire
good experience very prompt information…
good experience very prompt information given
2 de fevereiro de 2025
Resposta da RWB Auctions
Thank you for your review and 5 stars!
We hope to see you again at our next auction.
Best wishes
Claire
Helpful advice and so easy to work with
29 de janeiro de 2025
Resposta da RWB Auctions
Thank you for your review and 5 stars!
We hope to see you at our next Auction.
Best wishes
Claire
Friendly and efficient.
Friendly and efficient.
Offered the best rates and good results.
17 de fevereiro de 2025
Resposta da RWB Auctions
We are glad you had a great experience and thanks for the 5 star review.
We look forward to welcoming you back to RWB in the near future.
Best wishes
Kelly
Fantastic set up fantastic staff
Fantastic set up fantastic staff. Wouldn’t use any body else.
22 de janeiro de 2025
Resposta da RWB Auctions
Thanks for your lovely review! I will ensure your comments are passed to our Staff.
Kind Regards
Kelly
Professional and friendly service
Professional and friendly service. Identified lots of items that sold well, was really impressed with the final amount made.
29 de janeiro de 2025
Avaliação não solicitada
Resposta da RWB Auctions
Thank you for your review and 5 stars. We are pleased you had an enjoyable experience and had a positive outcome on your items.
Best wishes
Claire
RWB Auctions were excellent in all…
RWB Auctions were excellent in all aspects of the process of placing my property up for auction .
From the word go I was welcomed in to the clean and friendly office . I was introduced to a polite valuer to be fully informed of my items and given a proposal of the best way to present them to auction . The subsequent sale was caried out to best advantage and the result perfectly documented . A great conclusion .
29 de janeiro de 2025
Resposta da RWB Auctions
Thank you for your wonderful comments. We are pleased the process ran smoothly for you from start to finish and that you had a great experience with RWB Auctions.
We look forward to seeing you again.
Best wishes
Claire
I will certainly use them again
I will certainly use them again. Great experience. Kept in contact at each stage.
12 de fevereiro de 2025
Avaliação não solicitada
Resposta da RWB Auctions
We are pleased you had a great experience with RWB Auctions. Thank you for the 5 stars!
Best wishes
Claire
The coins I sent to auction were…
The coins I sent to auction were misplaced at the auction house, fortunately I had photographic evidence when the auction house told me they did not have them. Luckily my coins were eventually found and sent into aution from which I received good value.
18 de novembro de 2024
Resposta da RWB Auctions
Thank you for your comments.
Steps have been put in place to ensure this does not happen again and we are pleased you had a good outcome.
We hope to see you again soon.
Best wishes
Claire
Your staff were all friendly and…
Your staff were all friendly and helpful. All payments were made promptly. I would recommend you to any friends wanting to sell items. Tank you very much
20 de fevereiro de 2025
Resposta da RWB Auctions
Thank you for your review and 5 stars.
Thank you also for recommending us to your friends, its always good to see new faces.
Best wishes
Claire
Very reactive and flexible
Very reactive and flexible, thanks a lot, from France.
6 de fevereiro de 2025
Avaliação não solicitada
Resposta da RWB Auctions
Thanks so much for your 5 star review! We look forward to welcoming you back to one of our Auctions soon!
Kind Regards
Kelly
Expert Advice at RWB
The experts at RWB were very professional with their advice and valuations of items I wanted to sell. Also, the staff were very friendly and helpful, too. The auction rooms themselves are spacious and well appointed. The building is a prominent feature in the idyllic town of Royal Wootton Bassett.
6 de novembro de 2024
Resposta da RWB Auctions
Thank you for your review and comments.
We are pleased you had a great auction experience and we look forward to seeing you at our next auction.
Best wishes
Claire
Excellent service
Excellent service, I wish all auctions were like RWB, sadly they’re not. Most certainly will be using them again.
22 de outubro de 2024
Avaliação não solicitada
Resposta da RWB Auctions
Thank you for comments and we look forward to seeing you again!
Best wishes
Claire
Clearly photographed auction items
25 de setembro de 2024
Resposta da RWB Auctions
We will pass your comments onto our Photographer. Thank you for your review.
Best wishes
Claire
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